WHERE TO FILE A COMPLAINT:

Complaints may be filed with the U.S. Army Garrison Japan EEO Office or Department of Army:

Located in Bldg. 102, Room A-109

To contact the EEO Officer or Complaints Manager, please see the numbers below.

Phone number:

DSN: 315-263-3792
Within Japan: 046-407-3792
From the U.S.: 011-81-46-407-3792

Fax number:

DSN: 315-263-4145
Within Japan: 046-407-4145
From the U.S.: 011-81-46-407-4145

Mailing address:

EEO Manager
U.S. Army Garrison, Japan
Unit 45006, ATTN: IMJN-EE
APO AP 96343-5006

Army address:

Department of the Army
Director, EEO Compliance and Complaints Review
ATTN: SAMR-EO-CCR
5825 21st Street, Building 214, Room 129
Fort Belvoir VA 22060-5921

 

WHO MAY FILE A COMPLAINT:

Any employee, former employee or applicant for employment who feels he/she has been discriminated against because of race, color, religion, sex, national origin, age (40+), genetics, or disability (physical/mental), and reprisal (for prior EEO activity) may file a discrimination complaint. Personnel are advised that complaints of discrimination should be filed within 45 calendar days of the date of the alleged discriminatory action or event; or, within 45 calendar days of becoming aware of the alleged action or event. Leaders and managers are advised that alleged complaints of sexual harassment must be acted upon immediately regardless of the source or desire of the victim. Sexual harassment complaints against a uniformed service member or Department of Defense civilian may also be addressed under Section 1561 of Title 10, U.S. Code. Employees claiming discrimination based on sexual orientation may seek redress from the Merit Systems Protection Board, Office of Special Counsel or Administrative Grievance Procedure. Individuals may contact the USAG-J EEO Office for more information.

HOW TO FILE A COMPLAINT:

Individual and Class Action complaints must first be presented to an EEO official within 45 calendar days as previously stated. The person filing an individual complaint may choose between participation in the alternative dispute resolution (ADR) process or traditional counseling to complete the informal, or pre-complaint stage of complaint processing. If both management and employee agree to ADR, arrangements will be made by the EEO Office to assign a certified mediator to mediate the dispute. If traditional counseling is elected, an EEO counselor will be assigned to conduct a fact-finding inquiry while making every attempt to resolve the complaint at the lowest level possible in the complainant's supervisory chain.

View the Implementing Procedures for Anti-Harassment Policy.

We welcome your feedback on our service.
Go to our Interactive Customer Evaluation (ICE) Comment Card.