Pledge to Our Customers

As a service provider organization, we are committed to providing programs and services delivered with a sense of individual pride, professionalism, and in keeping with the spirit of Army values and IMCOM principles.

We create value for our customers through consisten and easily accessible service. We will:

  • deliver quality products and services.
  • build relationships - with communities, with our customers, and with each other.
  • be kind and respectful to those we serve.
  • conduct ourselves professionally.
  • welcome and encourage feedback; we will communicate and listen.
  • provide neat, professional and aesthetically pleasing facilities.
  • take ownership of our actions.