Medical In-Processing
To ensure both service member and family are enrolled in TRICARE to receive healthcare in Italy:
- Your service member will need a copy of PCS Orders to complete TRICARE enrollment through International SOS by phone. +44-20-8762-8384 (overseas) ; +1-877-678-1207 (stateside)
- Submit all medical and dental records to the IDMTs at the Medical Aid Station. (Active Duty Only)
Camp Darby Liaisons:
- Patient Liaison/Interpreter Phone: DSN: 633-8346 Comm: 050-54-8346
- 24 Hour Emergency Phone: +39 335-832-6778
- Email for Appointment Assistance click here
Off-Post Medical Care & Emergency Services
There are NO emergency medical services available on post. If you experience a medical emergency, you must utilize local Italian hospitals.
Major Emergency Rooms (Pronto Soccorso)
Cisanello Ospedale & Pronto Soccorso (Pisa University Hospital)
· Address: Via Paradisa 2, Pisa, 56124
· Special Emergency Capabilities: Major (Poly) Trauma Center, Burn Center, Hyperbaric Chamber, Pediatric Emergency, and Medevac Helicopter landing zone.
Ospedale Di Livorno
· Address: Via Antonio Gramsci 137, Livorno, 57124
· Phone: +39 0586-223111
· Special Emergency Capabilities: Pediatric Emergency and Medevac Helicopter landing zone.
Specialized and Non-Emergency Care
Santa Chiara Hospital
· Address: Via Bonanno Pisano 70, Pisa, 56126
NOTE: For OB Care, Obstetric Emergencies, and newborns up to 28 days old ONLY. Do NOT go to this facility for general emergencies.
San Rossore Private Clinic
· Address: Viale delle Cascine 152/F, Pisa, 56122
· Phone: +39 050-586111
NOTE: This is a Non-Emergency facility. This is a private clinic used strictly for scheduled appointments, routine consultations, and specialized non-urgent care.
In a Life-Threatening Emergency
Dial 112 from any phone to reach the Italian Emergency Services (equivalent to 911). Emergency operators can dispatch an ambulance to your location.
Italian Pharmacies
Italian pharmacies, easily spotted by their bright green cross signs, are an excellent resource for minor illnesses. Pharmacists are highly trained, often speak English, and can recommend over-the-counter medications based on your symptoms. To find a location, use a map app on your phone. If you need medication outside of normal hours, check the front door of any pharmacy; they are legally required to post a list of the nearest Farmacia di Turno (on-call duty pharmacies) open late, on weekends, or during holidays. For TRICARE reimbursement on your medications, contact your local Patient Liaisons for assistance.
Dental Care at Camp Darby
Because there is no dental clinic on Camp Darby, securing and understanding your coverage is essential before seeking care in the local community.
For Dependents & Family Members
Dependents must maintain or enroll in the TRICARE Dental Program (administered by United Concordia) to ensure continuous access to care. Seeking Care & Costs: Contact United Concordia to find a local provider. Please note that family members will pay an up-front cost at the local clinic and must file for reimbursement through United Concordia afterward. Make sure to check the TRICARE Dental Benefit Booklet before scheduling orthodontic work. OCONUS (overseas) ortho benefits typically cover 50%, compared to just 25% CONUS (stateside).
For Active Duty Service Members
Seeking Care & Costs: Active duty members must contact International SOS to be referred to a local dental provider. There is no cost for active duty service members.
Contact & Resources (United Concordia)
- Stateside Toll-Free: 844-653-4060
- OCONUS Toll (Overseas): 717-888-7400
- Online: www.uccitdp.com
