The Administrative Services Branch advises the IMCOM Commander and staff on all aspects of the Records Management (RM), official mail and distribution, Freedom of Information Act (FOIA), Privacy Act (PA), and publishing and forms management programs, as required by federal laws. In addition, this office:

  • Serves as primary point of contact with Army headquarters proponents on inquiries and issues concerning administrative services for IMCOM headquarters, IMCOM Directorates (IDs) and installations.
  • Acts as an extension of the United States Postal Service (USPS) to provide personal mail services and ensure OCONUS installation tenants receive the same level of service as CONUS off-base communities of the same demographics.
  • Provides program management and oversight for the command's:
    • Records Management - office symbols, surveys, Army Records Information Management System (ARIMS), records holding areas, and Automated Information Systems (AIS) records management certification.  Office: 210-466-0418.
    • Official mail and distribution - Office: 210-466-0320/0322.
    • Freedom of Information Act - requests for federal records/documents. Office: 210-466-0418/0349.
    • Privacy Act - Requests for personnel records, complaints, Personally Identifiable Information (PII) breaches, Privacy Impact Assessment (PIA), System of Records Notice (SORN), Social Security Number (SSN) justification, and Paper Reduction Act (PRA).  Office: 210-466-0414/0428.
    • Publications and forms - Office: 210-466-0433.
  • Provide command policy and procedural guidance to IMCOM Directorates for implementation by garrisons.
  • Serve as central point of contact for the IMCOM FOIA Requester Service Center mailbox: usarmy.jbsa.imcom-hq.mbx.foia-requester-service-center@mail.mil. The IMCOM FOIA Public Liaison can be reached at 210-466-0433.