Survivor Outreach Services (SOS) demonstrates the Army's commitment to Families of the Fallen. The mission of SOS is to provide enhanced services to these Families. SOS utilizes a holistic and multi-agency approach to delivering services to Survivors by providing services at the garrison and communities closest to where Families live. SOS will allow the Army to better identify the needs of others touched by the loss of a Soldier.

Complete a Survivor Needs Assessment here to request information about various programs and services available to you.

Our Mission

  • Expand and improve services to Survivors
  • Provide education on the roles and responsibilities of all agencies within your community
  • Improve the responsiveness and streamline the assistance process for Families
  • Provide a Support Coordinator, Financial Counselor and Benefits Coordinator available to you


Benefits Coordinators
Benefits Coordinators will provide expertise on local, state and Federal benefits. They will work with the Casualty Assistance Officer to provide guidance and assistance to the Family with benefits, applications, and linkage with benefit providers.

Financial Consultant
Financial Consultants provide financial assistance, investment education and estate planning to assist the surviving Family member to reach financial goals. Financial Consultants work closely with the Casualty Assistance Benefit Coordinator and legal assistance to ensure estate and financial issues are addressed.

Support Coordinators
Support Coordinators function as the long term support personnel for Survivors. Support Coordinators will coordinate support groups, briefings to the community and leadership; and provide life skills and supportive counseling. Support Coordinators work closely with Casualty Assistance Center Benefit Coordinators and the Casualty Assistance Officer to ensure the Survivor receives necessary services.

Hours & Contact Information

Carlisle Barracks SOS Program Manager
Phone Work: (717) 245-3868/4357
Email: usarmy.carlisle.imcom-atlantic.mbx.imne-clb-mwa

Pennsylvania National Guard SOS Coordinator - Eastern PA
Fort Indiantown Gap
(717) 406-9325

USAR SOS 316th ESC, Coraopolis
Support Coordinator:
(404) 903-7745:
Financial Coordinator:
(404) 903-7854

Carlisle Barracks and Eastern PA SOS Financial Consultant
Fort Indiantown Gap
Phone Work: (717) 861-6673

Pennsylvania National Guard SOS Coordinator - Western PA
Johnstown - Airport Road Armory
(814) 270-3406

Tobyhanna Army Depot ACS Director/SOS
(570) 615-7069

(717) 406-9325