The Identification Card Section provides equitable, accurate, timely and efficient customer service to the community while establishing and maintaining strong relationships with our stakeholders to enhance the well-being of the Benelux military family. For questions regarding issuance of ID cards, please call the In/Out Processing Facility at your location.
NATO ID CARDS
The DEERS/ID Card Section is only responsible for U.S. military ID cards. If you and your dependents are required to get NATO ID cards, please read the information below:
U.S. personnel stationed at Chièvres Air Base or SHAPE will need to apply for a SHAPE ID card. Their sponsor will handle the application process prior to their arrival. After the application process is completed, please go to the SHAPE Registration Office to get the ID Card.
SHAPE Registration Office
Location: SHAPE Bldg. 210
Hours of Operation (for both Fast and Registration lines): Monday to Friday, 8:45 a.m. to 12:45 p.m. and 2 p.m. to 4:45 p.m. The ticket machine opens at 8 a.m. each day. Closed on SHAPE holidays.
Phone: DSN 314-423-8348
To call commercial within Belgium, dial 065-32-8348 (last four digits of the DSN phone number). Outside Belgium, dial 032-65-32-8348.
Please talk to the In/Out Processing personnel to determine the next steps in the application process.