The Casualty Assistance Office provides assistance to the grieving families of deceased military personnel, active duty and retired, by providing the final demonstration of our nation’s gratitude to those who faithfully defend our country in peace and war. Casualty Assistance provides assistance to next-of-kin of critically injured, ill or deceased Army soldiers, retirees, and veterans to include Benefits Counseling; Military Funeral Honors; and Casualty Assistance/Notification Officer training (CAO/CNO).

OFFICE LOCATIONS

CONTACT

Phone:
DSN 314-366-6293
Location:

U.S. Community Services Center

SHAPE Bldg. 253

Hours of Operation:

Monday to Friday: 8 a.m. to noon and 1 p.m. to 4:30 p.m. Closed Thursday afternoons from 1 p.m. to 4:30 p.m. for training.
Closed on U.S. federal holidays.

Notice:

To call commercial within Belgium, dial 065-32-6293. Outside Belgium, dial +32(0)65-32-6293.

CONTACT

Phone:
DSN 314-524-8941
Location:

Dülmen Bldg. 11

Hours of Operation:

Monday to Friday: 8 a.m. to 5 p.m. 

Notice:

To call commercial within Germany, dial 0611-143-524-8941. Outside Germany, dial +49(0)611-143-524-8941.

CONTACT

Phone:
DSN 597-4260
Location:

Brunssum Central Processing Center, Bldg. 8 Room N109

 

Hours of Operation:

Monday to Friday: 8 a.m. to noon and 1 p.m. to 4 p.m.
Closed on U.S. federal holidays.

Notice:

To call commercial within The Netherlands, dial:

045-534-0260

Outside The Netherlands, dial:

+31(0)45-534-0260

 

CASUALTY & MORTUARY AFFAIRS

U.S. Army Casualty & Mortuary Affairs Operations Center website includes the following information:

  • Army Casualty Notification Officer and Casualty Assistance Officer Training
  • Army Casualty Reporting
  • Army Casualty FAQs
  • Funeral Honors
  • Army in Europe Casualty Assistance Center
  • Related Program Links

SERVICE COMPONENT CASUALTY CONTACTS

Air Force Casualty Assistance Office

Commercial Phone: 1-800-433-0048 or 210-565-3505

DSN: 312-665-3505

Marine Corps Casualty Assistance Office

Commercial Phone: 1-800-847-1597 or 703-784-9512

DSN: 312-278-9512

Navy Casualty Assistance Office

Commercial Phone: 1-800-368-3202 or 1-901-874-2501

DSN: 312-882-2501