Army Community Service centers facilitate the commander’s ability to provide comprehensive, coordinated, and responsive services that support readiness of Soldiers, civilian employees and their Families. ACS maximizes technology and resources, adapts to unique installation requirements, eliminates duplication in service delivery, and measures service effectiveness.
OFFICE LOCATIONS
ARMY COMMUNITY SERVICE | BRUSSELS (ACS)
Primary: 0032-22-80-9931
| Sunday | Closed |
| Monday | 8 a.m. - 5 p.m. |
| Tuesday | 8 a.m. - 5 p.m. |
| Wednesday | 8 a.m. - 5 p.m. |
| Thursday | 8 a.m. - 12 p.m. |
| Friday | 8 a.m. - 5 p.m. |
| Saturday | Closed |
Building: 4
Leuvensesteenweg 13
Zaventem, 1932
NOTICE: DSN: 314-597-9931
ARMY COMMUNITY SERVICE | SHAPE (ACS)
Primary: 0032-65-75-7365
| Sunday | Closed |
| Monday | 8:00 a.m. to noon, 1:00 p.m. to 5:00 p.m. |
| Tuesday | 8:00 a.m. to noon, 1:00 p.m. to 5:00 p.m. |
| Wednesday | 8:00 a.m. to noon, 1:00 p.m. to 5:00 p.m. |
| Thursday | 8:00 a.m. to noon |
| Friday | 8:00 a.m. to noon, 1:00 p.m. to 5:00 p.m. |
| Saturday | Closed |
Building: 318
Mons
SHAPE, Belgium, BE 9708
NOTICE: DSN: 597-7365
ARMY COMMUNITY SERVICE | BRUNSSUM (ACS)
Primary: 0031-45-534-0243
| Sunday | Closed |
| Monday | 8 a.m. - 5 p.m. |
| Tuesday | 8 a.m. - 5 p.m. |
| Wednesday | 8 a.m. - 5 p.m. |
| Thursday | 8 a.m. - 12 p.m. |
| Friday | 8 a.m. - 5 p.m. |
| Saturday | Closed |
Building: 90008, Room 126
Kranenpool 3
Brunssum, LB 6443 VA
NOTICE: DSN: 314-597-4243
ARMY COMMUNITY SERVICE | DULMEN (ACS)
Primary: 0049-611-143-524-8911
| Sunday | Closed |
| Monday | 8:00 a.m. to 4:00 p.m. |
| Tuesday | 8:00 a.m. to 4:00 p.m. |
| Wednesday | 8:00 a.m. to 4:00 p.m. |
| Thursday | 8:00 a.m. to noon |
| Friday | 8:00 a.m. to 4:00 p.m. |
| Saturday | Closed |
Building: 40020
Tuzostrasse
Dülmen, NW 48249
NOTICE: DSN: 524-8911
PROGRAMS AND RESOURCES
ADDITIONAL SERVICES
Information & Referral Program
A comprehensive resource file provides information on both military and civilian agencies to Soldiers, family members and Department of the Army civilians. Trained personnel will assist clients to find the appropriate and available resources.
Where available, this program offers a special host nation services which includes un-certified translations of host nation language correspondence and bills.
Army Family Action Plan
The Army Family Action Plan (AFAP) provides Active and Reserve Component Soldiers, Army Civilians, Family Members, Survivors, and Retirees a voice in shaping their standards of living by identifying issues and concerns for Army Senior Leadership resolution. Since its inception in 1983, the AFAP remains the only such partnership between a branch of the United States military and its constituents.
Issues can be submitted at the garrison Army Community Service office or to a unit Family Programs liaison. Army OneSource also facilitates AFAP issue online submission and routes the issue to the garrison/unit selected by the submitter for entry into the AFAP process. The needs of the Army community remain in the forefront of Army Senior Leadership. AFAP is the primary tool to communicate the important issues facing Soldiers, Army civilians, families, survivors and retirees.
Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors, quality of life needs, and expectations of Army constituents. Leadership uses the information to effect changes that improve standards of living and support programs. These changes foster a satisfied, informed, and resilient Army community.
SHAPE: DSN 597-7367 or +32 (0)2-280-9934.
Army Family Team Building
Army Family Team Building (AFTB) is a series of training modules taught through your local Army Community Service or Family Program’s office that cover topics such as basic information about the Army, personal growth skills and leadership skills. AFTB improves personal and Family preparedness which enhances overall Army readiness and helps America’s Army adapt to a changing world.
AFTB helps you to not just cope with, but enjoy the military lifestyle. Many of the courses can be applied toward resume’ and career building, self-development and leadership skills. AFTB provides the knowledge and self-confidence to take responsibility for yourself and your Family. The training is available to Soldiers, family members of all Soldiers, Department of Defense civilians and volunteers.
My Army OneSource: Army Family Team Building
Contact your local ACS office to learn more about upcoming classes.
Contact at SHAPE: DSN 597-7367 or +32 (0)65-75-7367.
Military & Family Life Consultants
Army Community Service does not offer individual or group counseling.
Non-clinical individual counseling is available from the Military & Family Life Consultants (MFLC). The MFLC Program provides short-term, non-medical counseling support for a range of issues including: relationships, crisis intervention, stress management, grief, occupational and other individual and family issues. Psycho-educational presentations focused on issues common to the military family including: reunion/reintegration, stress/coping, grief/loss and deployment are provided to commands, Family Readiness Groups (FRGs), Soldier Readiness Processing and other locations, as requested. Support for these issues empowers individuals during the problem-solving process, increases individual and family competency and resilience in coping with the challenges of military life and ensures that these issues do not detract from operational readiness
The MFLC for SHAPE/Chievres and Brussels can be reached at +32(0)65-47-6460 and for Brunssum at +31(0)629-471-920.