USAG-POM Workforce Development Mission

To cultivate a highly engaged, skilled, customer-focused, and adaptable workforce committed to professional growth, innovation, and long-term sustainability. We provide comprehensive employment initiatives, policies, programs, and training opportunities to support the success of every USAG-POM employee.

Key Pillars of Workforce Development

  • Service Culture: Fostering a positive and customer-focused environment.
  • Employee Engagement: Building a strong sense of belonging and connection.
  • Professional Growth: Providing opportunities for continuous learning and career advancement.
  • Leadership Development: Equipping leaders with the skills to inspire and guide their teams.

Programs & Services

Onboarding & Integration:

  • Onboarding Program: A dedicated program to ensure a smooth transition for new employees.
  • Service Culture Campaign (SCC): Initiatives designed to reinforce our commitment to exceptional service.

Employee Engagement & Communication:

  • Leader-Workforce Engagement Services: Programs to strengthen relationships between leaders and their teams.
  • Employee Recognition Programs: Celebrating achievements and contributions.

Professional Development & Training:

  • Monthly Professional Development Trainings: Targeted sessions to enhance skills and knowledge.
  • Operational Excellence (OPEX) & Customer Service Training: Developing expertise in process improvement and customer satisfaction.
  • Individual Development Plans (IDPs): A collaborative process between employees and supervisors to define career goals and development strategies. 
  • Career Professional Development Courses: Access to a wide range of courses and resources.

Performance Management:

  • Defense Performance Management and Appraisal Program (DPMAP):

Career Development Resources

UDEMY: Provides Army Civilians educational opportunities for learning new skills and refining old ones.

  • Access Udemy: https://www.udemy.com/.
  • Click on “Udemy Business”.
  • Click on “Log In”.
  • Enter your @army.mil e-mail address.
  • Follow Instructions that are in the email you will receive from UDEMY.

Functional Community (FCs): The Army has 11 Functional Career Programs providing specialized support and training in their respective Career Fields.

  • Find Your FC: Log into MyBiz+ and review your Civilian Career Brief.

Administrative Support

  • Memorialization Program.
  • Personnel Actions, Awards, and Staffing.

Important Links (CAC Required)