Community Impacts

From 17 April -03 June 2026,  Caserma Ederle Gate 1 Outbound will be closed for maintenance.  The following Caserma Ederle Gates will be open:

Gate 1 - 24hrs/7 days a week, Inbound traffic only.

Gate 2 (Chapel Gate) - 24hrs/7 days a week, Outbound traffic only.

Gate 4 (Housing Gate) - Monday - Friday, Inbound traffic from 0600-1800 

Gate 5 (Clinic Gate) - Monday - Friday, Outbound for Large Commercial Vehicles from 0800-1800.  Outbound for all vehicles from 1600-1800.

 

Guests may still be signed in at Gate 1.  Please follow gate guard guidance when departing the installation.

On 1 April 2026, the European Union (EU) fully implemented its new automated biometric Entry/ExitSystem (EES), used for registering non-EU nationals traveling for a Short Stay (90 days within any 180-day period), each time they cross the external borders of any of the 29 European countries using the system.  Exemptions from EES registration have been made to include Servicemembers, Civilians and their Command Sponsored Dependents traveling on NATO or Partnership for Peace business. See QR Code below for full details.

1. “DoW Servicemembers, DA Civilians, Contractors and their Command Sponsored Dependents on NATO Assignments in Europe are EXEMPT from EES requirements under existing International Agreements”.  Exempt Travelers MUST NOT Register in EES!

 

2. Upon arrival to ANY OF THE 29 COUNTRY BORDER CHECKS, state the following to immigration officials: "I am a United States Department of War traveler on official orders. As such, I am exempt from EES requirements per applicable international agreements."

 

3. Exempt Travelers MUST Plan Ahead! Border checks have resulted in longer customs lines and may delay follow-on arrival events!

 

4.To ensure exemption and avoid travel delays, Personnel must travel with documents as identified in the Electronic Foreign Clearance Guidance for Italy. See QR Code below for full details.
 

 

5. ALL Personnel on Leisure Travel will use Tourist Passports. Travelers must be prepared to bring ALL travel documents listed above to show NATO mission status if requested at border check.
 

6. Department of War (DoW) Servicemembers, DA Civilians, Contractors and their Command Sponsored Dependents arriving at the VENICE MARCO POLO AIRPORT will proceed to “Visa D” Line. See photos below.

 

USAG Italy assigned/attached members erroneously registered in EES may request removal by scanning QR Code for pre-drafted email to the Vicenza Passport Office (usarmy.usag-italyusag.mbx.ees-de-registration@army.mil).  Request must include information for each traveler in party as listed below.  

Traveler Information:
o Full Name:
o Sponsor Organization:
o Date/Location of EES Entry:
o Nationality:
o Date of Birth:
o Gender:
o Traveling Document (Passport Number with expiration date):
o Current Assignment Orders:
Be advised, the European Travel Information and Authorization System (ETIAS) is planned for implementation 4th Quarter 2026.  The ETIAS & DoD FCG will be updated with guidance.

USAG ITALY FAMILY HOUSING AND BARRACKS RESIDENTS - YOUR VOICE MATTERS! - FY26 ARMY HOUSING RESIDENT SURVEY
What Is the CEL Survey?  
The CEL Survey is an independent, confidential housing survey conducted by CEL & Associates, Inc. It measures resident satisfaction and helps the Army identify what’s working and what needs improvement in Army Housing and Barracks. Your honest feedback directly guides future decisions that impact your quality of life. Launches: March 2, 2026 / Closes: May 1, 2026.
Check your email for your survey link. One survey per Service Member.

WHY PARTICIPATE?
Your feedback directly impacts:
•Housing and Barracks living conditions
•Maintenance and Services support
•Future improvements
 

If you do not receive a survey by 02MAR26 or are you having trouble accessing it?
Go to https://celsurvey.com/ArmyHousingSurvey.htm ⚠.  Or Scan QR Code:
⚠
MAKE YOUR VOICE HEARD.