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Community Impacts
VMC Planned Protest
There will be peaceful protest on 06 August from 2000-2200 near Caserma Del Din. The protest will start at Viale Ferrarin and move along the west embankment.
COMMUNITY MESSAGES
Motor Vehicle Registration Office (MVRO) Update:
A new MVRO satellite office is now open on Caserma Ederle in Classroom 1 at the Consolidated Services Center (Bldg. 309). This office will:
• Review online submissions for completeness and accuracy
• Reach out to the customer within 48 hours with next steps
• Provide Italian plate numbers so you can set up insurance before visiting Torri
• Provide walk-in help (packet review, digital scanning, process guidance)
• Clear you for walk-in service at the Torri MVRO
• Offer phone and email support
• Over the phone help is available from 0800-1600 at 646-AUTO(2886)
• Future capability : registration and renewal services may also be offered at Ederle
• This office will assist with the process, however, registrations will only be issued at the Torri office
• Review online submissions for completeness and accuracy
• Reach out to the customer within 48 hours with next steps
• Provide Italian plate numbers so you can set up insurance before visiting Torri
• Provide walk-in help (packet review, digital scanning, process guidance)
• Clear you for walk-in service at the Torri MVRO
• Offer phone and email support
• Over the phone help is available from 0800-1600 at 646-AUTO(2886)
• Future capability : registration and renewal services may also be offered at Ederle
• This office will assist with the process, however, registrations will only be issued at the Torri office
At Torri MVRO:
• Before arriving, all customers must have uploaded documents online and got the OK from MVRO staff to proceed.
• Staff will review your in hand documents at check in, customers are prioritized based on their situation.
• If you have not spoken directly with a registrar and been cleared to be seen, you MUST submit your registration request online.
Submit forms to: https://forms.osi.apps.mil/r/HuiiXaqxFp
New EU Entry/Exit System (EES) & DoW Travel Exemption
On 1 April 2026, the European Union (EU) fully implemented its new automated biometric Entry/ExitSystem (EES), used for registering non-EU nationals traveling for a Short Stay (90 days within any 180-day period), each time they cross the external borders of any of the 29 European countries using the system. Exemptions from EES registration have been made to include Servicemembers, Civilians and their Command Sponsored Dependents traveling on NATO or Partnership for Peace business. See QR Code below for full details.
1. “DoW Servicemembers, DA Civilians, Contractors and their Command Sponsored Dependents on NATO Assignments in Europe are EXEMPT from EES requirements under existing International Agreements”. Exempt Travelers MUST NOT Register in EES!
2. Upon arrival to ANY OF THE 29 COUNTRY BORDER CHECKS, state the following to immigration officials: "I am a United States Department of War traveler on official orders. As such, I am exempt from EES requirements per applicable international agreements."
3. Exempt Travelers MUST Plan Ahead! Border checks have resulted in longer customs lines and may delay follow-on arrival events!
4.To ensure exemption and avoid travel delays, Personnel must travel with documents as identified in the Electronic Foreign Clearance Guidance for Italy. See QR Code below for full details.
5. ALL Personnel on Leisure Travel will use Tourist Passports. Travelers must be prepared to bring ALL travel documents listed above to show NATO mission status if requested at border check.
6. Department of War (DoW) Servicemembers, DA Civilians, Contractors and their Command Sponsored Dependents arriving at the VENICE MARCO POLO AIRPORT will proceed to “Visa D” Line. See photos below.
REQUEST REMOVAL FROM EES
USAG Italy assigned/attached members erroneously registered in EES may request removal by scanning QR Code for pre-drafted email to the Vicenza Passport Office (usarmy.usag-italyusag.mbx.ees-de-registration@army.mil). Request must include information for each traveler in party as listed below.
Traveler Information:
o Full Name:
o Sponsor Organization:
o Date/Location of EES Entry:
o Nationality:
o Date of Birth:
o Gender:
o Traveling Document (Passport Number with expiration date):
o Current Assignment Orders:
Be advised, the European Travel Information and Authorization System (ETIAS) is planned for implementation 4th Quarter 2026. The ETIAS & DoD FCG will be updated with guidance.
