NEW: Army Maintenance Application (ArMA) is a new app by which residents across U.S. Army Garrison Benelux can submit and check on the status of work orders. To learn how to set up and use the app, see below:

Read the how-to here.

Read more about the app here.

Otherwise, in Brussels and Chièvres, service orders are initiated by calling or visiting the DPW Work Reception located at Chièvres Air Base Bldg. 20006, Room 218. For emergency requests during after-duty hours, weekends and Belgian holidays, please call Chièvres Air Base Military Police Desk at DSN 314-361-5252 or +32(0)68-25-5252.

To check the status of a service order, email us.

In Brunssum, service orders are initiated by calling or visiting the DPW Work Reception located at Brunssum Bldg. 6. For emergency requests during after-duty hours, weekends and Dutch holidays, please call USAG Benelux-Brunssum Military Police Desk at DSN 314-597-4555 or +31(0)45-534-0555.

To check the status of a service order, email us.

SERVICES IN BELGIUM

DIRECTORATE OF PUBLIC WORKS | CHIèVRES (DPW)

Primary: 0032-68-25-5363 Secondary: 0032-68-25-5368

Primary: 0032-68-25-5363

Secondary: 0032-68-25-5368

Sunday Closed
Monday 9 a.m. to noon, 12:30 to 4 p.m.
Tuesday 9 a.m. to noon, 12:30 to 4 p.m.
Wednesday Closed
Thursday 9 a.m. to noon, 12:30 to 4 p.m.
Friday 9 a.m. to noon, 12:30 to 4 p.m.
Saturday Closed

Building: 20023

Rue du Septième Wing
Chièvres, 7950

NOTICE: DSN: 597-5363 / 5368

DPW - SELF HELP STORE | CHIèVRES

Primary: 0032-68-25-5379

Primary: 0032-68-25-5379

Sunday Closed
Monday 9 a.m. to noon, 12:30 to 4 p.m.
Tuesday 9 a.m. to noon, 12:30 to 4 p.m.
Wednesday Closed
Thursday 9 a.m. to noon, 12:30 to 4 p.m.
Friday 9 a.m. to noon, 12:30 to 4 p.m.
Saturday Closed

Building: 20025

Rue du Septième Wing
Chièvres, 79550

NOTICE: DSN: 597-5379

DPW - APPLIANCE REPAIR | CHIÈVRES (DPW)

Primary: 0032-68-25-5386 Secondary: 0032-68-25-5387

Primary: 0032-68-25-5386

Secondary: 0032-68-25-5387

Sunday Closed
Monday 9 a.m. to noon, 12:30 to 4 p.m.
Tuesday 9 a.m. to noon, 12:30 to 4 p.m.
Wednesday Closed
Thursday 9 a.m. to noon, 12:30 to 4 p.m.
Friday 9 a.m. to noon, 12:30 to 4 p.m.
Saturday Closed

Building: 20023

Chaussee de Mons
Chièvres Air Base, Belgium, BE 9708

NOTICE: DSN: 597-5386 / 5387

SERVICES IN THE NETHERLANDS

CONTACT

Phone:
DSN 597-4444
Location:

Brunssum Bldg. 6

Hours of Operation:

Monday to Friday: 7:30 a.m. to noon and 12:30 p.m. to 4 p.m. Closed on Dutch holidays.

Notice:

For emergency requests during after-duty hours, weekends and Dutch holidays, please call Schinnen Military Police Desk at DSN 314-597-4555 or +31(0)45-534-0555.

To call commercial within The Netherlands, dial 045-534-0444. Outside The Netherlands, dial +31(0)45-534-0444.

CONTACT

Phone:
DSN 597-4161/4162
Location:

Brunssum Bldg. 6 

Hours of Operation:

Monday, Tuesday, Wednesday, Thursday and Friday: 07:30 a.m. to noon and 12:30 p.m. to 4 p.m.

Notice:

To call commercial within The Netherlands, dial 045-534-0161/0162. Outside The Netherlands, dial +31(0)45-534-0161/0162.

CONTACT

Phone:
DSN 597-4153/4155/4156
Location:

Brunssum Bldg. 8

Hours of Operation:

Monday to Friday: 7:30 a.m. to 4:30 p.m.

Notice:

To call commercial within The Netherlands, dial:

045-534-0153

045-534-0155

045-534-0156

 

Outside The Netherlands, dial:

+31(0)45-534-0153

+31(0)45-534-0155

+31(0)45-534-0156

MINOR REPAIRS

Demand Maintenance Order (DMO)/Service Order
Can't get it done through the Self Help Store (see information below)? Give us a call or send an e-mail to work reception for minor repairs and service orders. You can also submit a Demand for Maintenance Order online:

DMO Form for Residents in Belgium

DMO Form for Residents in The Netherlands

MAJOR REPAIRS

For major work that is beyond the scope of a demand maintenance order, such as a renovation project, expanded self-help project or proprietary approval, please submit a Facilities Engineering Work Request (DA4283) and a Request for Environmental Review (AE200-1A) to work reception by email.

In order for DPW to better assist you, please provide enough details to fully describe your requirements and include a valid justification for project approval. Attach additional documentation (i.e. Request for Environmental Review, pictures, drawings, other pertinent documents) as needed.

As per USAG Benelux Regulation 200-1, project proponents will submit a Request for Environmental Review together with a Facilities Engineering Work Request. Please fill out AE200-1A lines 1 to 9 and submit with DA4283.

For questions about how to fill AE200-1A, please contact DPW Environmental Division at  usarmy.benelux.id-europe.list.dpw-env-div@mail.mil

SELF-HELP STORE

The Self Help Store is open to residents living in U.S. military housing only. Effective April 2013, off-post residents will no longer have access to the store to borrow items.