For Newcomers
Central Processing Facility (CPF)
is your first step for in-processing into the USAG Stuttgart Military Community.
Sponsorship is key to a successful PCS!
Click here to learn more about Official, Spouse, and Youth Sponsorship
CENTRAL PROCESSING FACILITY (CPF)
CPF is your hub for in/out processing
E-mail:usarmy.stuttgart.id-europe.mbx.cpf-in-processing@army.mil
DSN:(314) 596-2599
CIV: +49 (0)9641 70-596-2599
Panzer Kaserne, Building 2913 1st Floor
Hours: 8:00-11:50am and 12:50-4:30pm
MY ARMY POST APP
Download the My Army Post App for garrison information and to make appointments for in-processing requirements. Search “My Army Post” in your mobile app store or use the links below.
THE STUTTGART CITIZEN
Your source for garrison and community news.
https://www.stuttgartcitizen.com/
- Sign up for the newsletter on the home page and receive a summary of the day's top headlines by email.
PLAN MY MOVE
TRAVEL DOCUMENTS
CELL PHONES
Check with your current carrier to see if your phone meets the requirements to be unlocked from the network. Requirements vary by carrier.
- Unlocked devices are free to use on other networks worldwide and allows customers to swap out compatible SIM cards. Customers can buy a local data plan on or off post.
- A locked cellphone will only work on your current carrier's network. Locked phones can roam onto international networks; however, international roaming fees tend to be hefty.
CURRENCIES
Germany uses the Euro. Although cash is more widely used in Germany than in the U.S., most stores, shops, and restaurants accept Visa and Mastercard.
The use of Euro Cheque/Electronic Cash (EC) which is the European version of a debit card is becoming more acceptable. These cards are available with a host nation bank account, as well as Service Credit Union on post.
DRIVING IN EUROPE
ELECTRICITY
- Germany uses 220 volt electrical system with Schuko or Type F power sockets/outlets.
- Some small appliances from the U.S. may still be used in Germany with a transformer. Many appliances will not work properly even with a transformer. Community members may need to get loaners or be prepared to make investments in 220 volt or dual-voltage appliances.
- Check your wireless devices to ensure they are legal to use in Germany. Many U.S. brands of baby monitors, cordless phones, and remote control toys use a frequency that is strictly reserved for emergency services in Germany. Check your device to ensure it has an FCC label and a "C.E." marking to ensure it can be used in Germany.
ON-POST DINING & SHOPPING
RELOCATION ASSISTANCE PROGRAM
Moving is a part of life for soldiers, government civilians and their families. Army Community Service's Relocation Readiness Program provides assistance to the Total Army Family and is dedicated to ensuring clients are capable of surviving and thriving throughout the PCS and ETS processes. The program was developed to assist you in finding information and resources to make you more resilient and agile as you navigate your next move.
VALUE ADDED TAX (VAT)
The German tax for goods and services is called the Value Added Tax or VAT.
Personnel who fall under the Status of Forces Agreement (SOFA) are eligible to participate in the VAT-refund program, which exempts personnel from paying the German tax. This may be done with VAT forms, purchased in advance and presented to individual vendors, or through the Remonon app.
Visit the Stuttgart MWR VAT webpage for details.
VAT forms MUST be purchased in advance.
o If you are just arriving in country and intend to stay in a German hotel or to rent a vehicle, you can take advantage of tax savings right away by signing up for the VAT program. You can save on taxes if the hotel and rental agency accepts VAT. Individuals have seven calendar days to purchase a VAT form retroactively. The seven-day window to sign up for the VAT program and purchase your VAT forms to be eligible for tax relief retroactively applies from the first day of arrival in country. After the seven-day window, VAT forms can only be used with future dates.

COMMUNITY SUPPORT PROGRAMS
RELOCATION ASSISTANCE PROGRAM
Moving is a part of life for soldiers, government civilians and their families. Army Community Service's Relocation Readiness Program provides assistance to the Total Army Family and is dedicated to ensuring clients are capable of surviving and thriving throughout the PCS and ETS processes. This program was developed to assist you in finding information and resources to make you more resilient and agile as you navigate your next move.
LENDING CLOSET
The ACS Lending Closet at USAG Stuttgart features kits of kitchen items to suit your family size, as well as small kitchen appliances for 60 to 90-day loans for permanent party personnel and Reservists on full-time orders. A full list of items is available by contacting ACS.
Sponsors may pick up lending closet kitchen kits prior to incoming personnel’s arrival with a copy of the newcomer’s orders and the newcomer’s DoD ID.
THINGS TO DO
LANGUAGE CLASSES
Army Community Service (ACS) also offers German language classes for free year-round for USAG Stuttgart personnel and their family members. Contact ACS for the next class start date.
ACS also offers English as a Second Language classes on Panzer Kaserne for adult dependents of DoD cardholders. Contact ACS to register for the course.
The appearance of external hyperlinks does not constitute endorsement by the U.S. Army of this Web site or the information, products, or services contained therein. For other than authorized activities such as military exchanges and MWR sites, the U.S. Army does not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the stated purpose of this Web site.




