Welcome to the installation services portal. Here, you will find guides to meet your specific needs. Choose one of the links below to begin.
My USAG Rock Island Arsenal
The Army Substance Abuse Prevention program provides education & early intervention to help commanders, civilian supervisors, and the installation community reduce lifestyle risk factors to increase healthy outcomes. No one gets through life without problems. Employee Assistance Program Master's Level Counselors provide free and confidential assessment and short term counseling, referral and follow-up to civilian employees and to eligible family members of military and civilian personnel. The EAP also provides classes, management consultation and other organizational services to promote healthy workplace relationships and communication.
Important information about the Visitor Control Center (VCC), proper identification needed and operating hours of the gates.
The Army Continuing Education System's mission (ACES) is to create and lead the Army’s premiere education organization committed to excellence, innovation, and deployability.
The Equal Employment Opportunity (EEO) program formulates, directs, and sustains a comprehensive effort to maximize human potential to ensure fair treatment for military personnel, family members, and civilians without regard to race, color, gender, religion, or national origin, and provide an environment free of unlawful discrimination and offensive behavior.
Our mission is to deliver friendly, diverse services to Soldiers, their Families, retired military, government civilians, and government contractors. Furthermore, our office provides sustainment services to maintain mission readiness of military personnel, Family members and commanders of the community.
The Civilian Personnel Advisory Center is made up of a team of human resources professionals dedicated to supporting and empowering service members, civilian employees , families and veterans worldwide in an era of persistent conflict. The Civilian Personnel Advisory Center recruits, retains and sustains a high quality volunteer force through innovative and effective enterprise solutions and ensures human resources readiness of the Total Army across the full spectrum of operations.
The legal office provides legal services to service members and their families to include claims, legal assistance, tax preparation, magistrate issues (including tickets), military justice, and administrative, civil, or labor law (including investigating officer appointments).
The Freedom of Information Act (FOIA) is a Federal Law that establishes the public's right to request existing records from Federal Government agencies. The FOIA provides for prompt, maximum release of DoD records to the public unless such requested records are specifically exempt from mandatory public disclosure under the FOIA. . The Privacy Act of 1974, establishes a Code of Fair Information Practice that governs the collection, maintenance, use, and dissemination of personally identifiable information about individuals that is maintained in systems of records by federal agencies.
The Housing Services Office offers a broad array of services for service members, their families and DoD civilians.
The mission of the ID Card/DEERS section is to ensure enrollment of all eligible Department of Defense beneficiaries in the Defense Enrollment Eligibility Reporting System (DEERS) and to provide Common Access Card (CAC) issuance to service members, retirees and their family members as well as to federal civilian employees, and contract employees.
The Post Exchange provides Soldiers and Airmen with the services and merchandise they need to make their lives more comfortable. The Exchange also maintains services and support to family members and troops back home. Service members, retirees and their families have the option to visit the Exchange.
Child & Youth Services programs are designed to foster and develop children's physical, intellectual and socio-emotional capabilities.
Army Community Service (ACS) provides the following programs and resources for service members their families, retirees and DoD Civilians: Army Emergency Relief (AER), Army Family Action Plan (AFAP), Army Family Team Building (AFTB), Army Volunteer Corps (AVC), Exceptional Family Member Progam (EFMP), Family Advocacy Program (FAP), Financial Readiness Program, Information, Referral & Follow-up (IR&F), Military Family Life Counselor (MFLC), Mobilization, Deployment & Support Stability Operations (MD&SSO), New Parent Support Program, Relocation & Employment Readiness Program, Survivor Outreach Services (SOS).
The Soldier for Life-Transition Assistance Program provides pre-separation counseling, transition and employment assistance services to Active Duty, Guard, and Reserve Soldiers and Airmen, Department of Defense civilians who are considering or preparing to depart the military and all work age family members of each of the above groups.
DTS allows the management of all travel-related expenses
Forms and publications
Rock Island Arsenal Health Clinic