Directorates and Support Offices

NOTICE: The entire JBLM CPAC office is currently teleworking. To contact them, it's best to send an email to usarmy.jblm.chra-west.list.cpac-special-staff@army.mil.

ABOUT: The Civilian Personnel Advisory Center at JBLM is made up of a team of human resources professionals dedicated to supporting and empowering service members, civilians, families, and veterans worldwide in an era of persistent conflict. The CPAC office is responsible for recruiting, retaining and sustaining a high-quality volunteer force through innovative and effective enterprise solutions and ensures human resources readiness across the full spectrum of operations.

ABOUT: DES provides law and order, fire and emergency services, and protection operations in support of JBLM and Yakima Training Center.

NOTICE: Customer Service Hours for the Military Personnel Division located in Waller Hall are 9 a.m. to 3:30 p.m.

ABOUT: The Directorate of Human Resources (DHR), offers Military Personnel Services, Community Services (ACS, A&FRC, M&FRC), and Education Services (ACES). DHR serves and supports all active-duty military and their families, retirees and DOD civilian employees.

ABOUT: DPTAMS provides operational support to all elements of JBLM in the following areas: regional, personnel and information security; installation emergency response planning and execution; mobilization, demobilization, deployment and redeployment; coordination and synchronization of training on the installation; individual schooling and training; aviation management and operations; (regional) TADSS support; live training management and safety oversight (virtual and constructive under SGO).

NOTICE: For work requests, please submit via: https://www.armymaintenance.com

ABOUT: DPW provides exceptional infrastructure, engineering resources, housing and facility management support and services incorporating sustainable development. DPW’s mission is to ensure the long-term viability of JBLM's ability to support the military commanders and joint base community, advancing environmental stewardship, community relations and quality of life.

ABOUT: Joint Base Safety Office advises, audits and assists commanders and managers in executing their safety and occupational health program while safeguarding service members, their families, civilian employees and Army and Air Force property, to create the safest workplace and living environment possible The JBSO is also the POC for Motorcycle Training.

ABOUT: The AFSBn-LM provides installation logistics support to the Total Army, and other elements of DoD services from Joint Base Lewis-McChord, WA. O/O deploys a Division Logistics Support Element (DLSE) to integrate regional strategic sustainment enterprise capabilities and enhance the readiness of 7ID and/or assigned division. O/O executes Defense Support of Civil Authorities (DSCA) operations supporting FEMA Regions VIII, IX and X.

NOTICE: Call the PPPO for specific hours of operation regarding in-processing initial issue, full turn-ins, and partial turn-ins.

ABOUT: The Personal Property Processing Office provides service members and civilians with organizational clothing and individual equipment and also stores, receives, and exchanges the gear that helps facilitate the service member's clothing record. Call the PPPO for specific hours of operation regarding in-processing initial issue, full turn-ins, and partial turn-ins.

ABOUT: MWR's mission is to provide customers with the same quality of life given to the society they have pledged to defend by offering services that reduce stress and build skills and self confidence for service members and their families.

NOTICE: Community Relations: 253-967-0146 Media Relations: 253-967-0158, 253-967-0146 Command Information: 253-477-0182 For urgent issues after duty hours, call the JBLM Watch Office at 253-967-0015, and ask for the Public Affairs Officer on call.

ABOUT: The Public Affairs Office supports JBLM by communicating on behalf of the installation and its leadership - providing clear, accurate, timely information to internal and external audiences. We employ a variety of communication strategies - including internal news and information products, media engagement and public outreach.

NOTICE: If you are in immediate need of support and are unable to reach your chaplain, or if there's an emergency after regular duty hours, call 253-967-0015.

ABOUT: Chaplains provide comprehensive religious support for the spiritual and moral needs of service members and their families, retirees and authorized civilians.