Updated installation COVID-19 guidance, to include new masking requirements
29 Jul 2021 15:31
- Effective July 30, in accordance with guidance issued by the Centers for Disease Control and Prevention (CDC) on “Interim Public Health Recommendations for Fully Vaccinated People,” issued 27 July 2021, Service members, Family members, Federal employees, on-site contractor employees, and visitors, regardless of vaccination status, must wear a mask in indoor settings on installations, and other facilities owned, leased, or otherwise controlled by the DoD during periods of high community transmission. Fort Knox is currently in an area of high community transmission. - Individuals must wear masks consistently while indoors on Fort Knox except: (1) when an individual is alone in an office with floor-to-ceiling walls and closed doors; (2) for brief periods of time when eating and drinking while maintaining at least six-feet distance and in accordance with instructions from commanders and supervisors; (3) when the mask is required to be lowered briefly for identification or security purposes; (4) when necessary to reasonably accommodate an individual with a disability; and (5) when individuals are in their on-post living quarters (e.g., hotel room, post housing, barracks).


Household Goods shipment feedback mechanisms available to Army Families
23 Jul 2021 14:02
Satisfied or not with your household goods shipment? As a customer you have multiple avenues to communicate your satisfaction or dissatisfaction with your Household Goods shipment throughout the entire process: PRE-MOVE COUNSELING Whether you self-counsel in the Defense Personal Property System (DPS) or you receive in-person counselling at your local installation transportation office (ITO)/Personal Property Processing Office (PPPO), you can provide feedback via the Interactive Customer Evaluation (ICE) system, https://ice.disa.mil. PRE-MOVE BOOKING Following the completion of your counselling at the local ITO/PPPO front office, your shipment is forwarded to the regional Personal Property Shipping Office (PPSO) back office, to be booked with a contracted Transportation Service Provider (TSP). It will take on average of 3 Government Business Days (GBDs) for your shipment to be accepted and awarded to a carrier. If you have concerns during this process you can contact your local ITO/PPPO, the regional PPSO or the Army Personal Property Call Center. Army Personal Property Call Center: Toll free: 1-800-521-9959/DSN: 312-357-5093 or chat via the Army PCS Move application on your smart device. PRO TIP: Keep your contact information up to date in DPS during your PCS process to facilitate timely communication. PRE-MOVE AWARD When your shipment has been awarded to a TSP you will receive your Government Bill of Lading (GBL) via an automated email from DPS where the Origin and Destination servicing agents/Move Coordinator contact information are listed. The TSP has 3 GBDs to contact you and confirm your pack and pick up days based on the window of time you provided in counseling. Additionally, the TSP must schedule and complete a physical or virtual pre-move survey NLT 9 days prior to your first scheduled pack day. If your shipment is a “short fuse” or shipments ordered with less than 9 days prior to the first pack day, then the TSP will complete the pre-move survey 1-3 days before the first pack day. If you have concerns during this process your first contact should be your TSP Move Coordinator. If you are unsuccessful with the Move Coordinator, then you can contact your local ITO/PPPO, the servicing regional PPSO or the Army Personal Property Call Center. PACK, PICKUP, DELIVERY While the TSP is conducting packing, pick up or delivery, the local transportation office will make every effort to have a Quality Assurance (QA) Inspector onsite. If you have concerns during these operation (i.e. the movers have not arrived), then the first call should be to the TSP Move Coordinator. If there are other concerns that you feel need government intervention, then you can call your local ITO/PPPO to speak with a QA inspector. If you still have unresolved concerns, then call the regional PPSO or the Army Personal Property Call Center. For emergencies after duty hours, the Army Personal Property Call Center can transfer you to the Move.Mil Customer Support Center or you may call directly at 1-800-MilMove. POST-MOVE SURVEY Customer completed feedback via the Customer Satisfaction Survey (CSS) in DPS is the most influential form of feedback you can provide. The CSS is used to measure TSP performance and is applied to improve their services. For questions, contact your local ITO: https://www.move.mil/resources/locator-map


Army Personal Property Summer Peak Season 2021 guide
23 Jul 2021 14:01
ARMY PERSONAL PROPERTY SUMMER PEAK SEASON 2021 GUIDE Soldiers and Families preparing for a permanent change of station (PCS) move during July and August (potentially into September) should anticipate unexpected delays in scheduling of their household goods (HHG) move. Note to Soldiers: Before you do anything on your own engage the Installation Transportation Office and your Chain of Command. COVID-19 related resource challenges (shortage of local packers, loaders, drivers, trucks, warehouses, wood containers) in the HHG industry for both DoD and non-DOD customers may cause up to 4-6 week delays in select areas for origin shipment pickups and destination deliveries. Army Senior Leaders are aware of these challenges and actively exploring mitigation actions for Soldier and Family relocation issues. Tools and Resources: All Soldiers can use their Government Travel Credit Card (GTCC) for PCS related travel and transportation expenses. GTCC related links: https://www.defensetravel.dod.mil/Docs/Fact_Sheet_GTCC.pdf https://www.defensetravel.dod.mil/Docs/regulations/GTCC.pdf https://psc.gov/transportation-services/travel-charge-card/dos-donts Soldiers and Families who will conduct a personally procured move (PPM) should pursue an increase to GTCC limits up to the maximum authorized $25,000 through their Organizational Defense Travel Administrator (ODTA), to preclude upfront out of pocket expenses. Soldiers and Families without a GTCC who will conduct a personally procured move (PPM) should process an advance through the transportation office to DFAS Rome. Soldiers and Families without a GTCC, who receive an ACR memo, should process an advance through the transportation office to DFAS Rome. OCONUS PCS: Overseas Housing Allowance (OHA), Dislocation Allowance (DLA), Temporary Lodging Allowance (TLA) is authorized not more than 60 days. A period in addition to that 60 days may be authorized/approved when any of the following reasons exist and are beyond the member's/dependents' control (See par. 680406.A of the DoD FMR): Non-arrival of HHG; Delay in availability of/assignment to Government quarters due to Service requirements; CONUS PCS: Basic Allowance for Housing (BAH), DLA, and Temporary Lodging Expense (TLE) may be authorized up to 10 days, depending on the location of the new PDS. TLE reimbursement must not exceed $290 per day. Useful links: Moving Day FAQs: https://move.mil/faqs#moving-day Inconvenience Claims Fact Sheet: https://www.move.mil/sites/default/files/inline-files/Final%20DPMO%20Inconvenience%20Claims%20May%20Fact%20Sheet%202021_1.pdf) Personal Property Claims Fact Sheet: (https://www.move.mil/sites/default/files/inline-files/Final%20Claims%20Fact%20Sheet%20DPMO.pdf) Personal Property Quick Reference Guide: (https://www.move.mil/sites/default/files/inline-files/2021%20PPQRG%20Final%2029%20Mar%202021_1_0.pdf) Scenarios and Options: SCENARIO ONE: Soldiers and Families with a 30-day or less home sale or expiring lease and no DoD moving company assigned: •Option: The Government picks up the household goods and places into an origin storage facility until a DoD moving company can move it forward to destination, with some delays expected. •Option: Soldier conducts a personally procured move (PPM) from the residence to a local self-storage facility and receives actual cost reimbursement (ACR) until the Government can schedule a DoD moving company to move it to destination. An ACR allows reimbursement, which could be significantly higher than normal Government contracted rates. •Option: Soldier conducts a full personally procured move (PPM) at 100% of what the Government would pay a moving company to move all of the household goods from origin to destination duty station. Not recommended for OCONUS moves. •Option: Soldiers receive an ACR memorandum from the transportation office; to hire a commercial moving company with a minimum of 2 commercial invoice estimates. Note: Soldiers and Families need to be wary of “fly-by-night companies” looking to profit from desperation moves with adjusting cost estimates by utilizing a commercial mover registered with the Federal Government at https://fmcsa.dot.gov/protect-your-move. SCENARIO TWO: Soldiers and Families with a short notice report date that cannot be extended and no DoD moving company assigned: •Option: The Government picks up the household goods and places into an origin storage facility until a DoD moving company can move it forward to destination, with some delays expected. •Option: Soldier conducts a personally procured move (PPM) from the residence to a local self-storage facility and receives actual cost reimbursement (ACR) until the Government can schedule a DoD moving company to move it to destination. An ACR allows reimbursement which could be significantly higher than normal Government contracted rates. •Option: Soldier conducts a full personally procured move (PPM) at 100% of what the Government would pay a moving company to move all of the household goods from origin to destination duty station. Not recommended for OCONUS moves. •Option: Soldiers receive an ACR memorandum from the transportation office; to hire a commercial moving company with a minimum of 2 commercial invoice estimates. Note: Soldiers and Families need to be wary of “fly-by-night companies” looking to profit from desperation moves with adjusting cost estimates by utilizing a commercial mover registered with the Federal Government at https://fmcsa.dot.gov/protect-your-move. SCENARIO THREE: Soldiers and Families with a short notice DoD moving company cancellation or missed pack and pick up: •Option: The Government picks up the household goods and places into an origin storage facility until a DoD moving company can move it forward to destination, with some delays expected. •Option: Soldier conducts a personally procured move (PPM) from the residence to a local self-storage facility and receives actual cost reimbursement (ACR) until the Government can schedule a DoD moving company to move it to destination. An ACR allows reimbursement which could be significantly higher than normal Government contracted rates. •Option: Soldier conducts a full personally procured move (PPM) at 100% of what the Government would pay a moving company to move all of the household goods from origin to destination duty station. Not recommended for OCONUS moves. •Option: Soldiers receive an ACR memorandum from the transportation office; to hire a commercial moving company with a minimum of 2 commercial invoice estimates. •Option: Pursue 30-45-60 day deferment of report dates from the Soldier chain of command to HRC or civilian gaining organization. Note: Soldiers and Families need to be wary of “fly-by-night companies” looking to profit from desperation moves with adjusting cost estimates by utilizing a commercial mover registered with the Federal Government at https://fmcsa.dot.gov/protect-your-move. Soldiers and Families should maintain close communication with the local transportation office, as it is the first line of support to assist by providing all available options. In addition, the following call centers are available beyond the local transportation office: Army Personal Property Call Center (1-800-645-6683) and USTRANSCOM Call Center (1-833-MilMove/1-833-645-6683).


Red Cross offering free backpacks and school supplies July 27
16 Jul 2021 15:20
The Red Cross is partnering with Operation Homefront to provide free backpacks and school supplies to active-duty Soldiers and their Families on July 27 at 1131 5th Ave. on Fort Knox (near the post office). Other eligible recipients include post 9/11 wounded, ill or injured service member of any rank, both currently serving and those no longer serving in the military as well as all ranks of activated National Guard or Reserve personnel currently serving in extended title 10 status. This will be a drive through event. For more information call 502-624-2163 Monday through Friday from 8:30 a.m. to 4:30 p.m.


Career & Education Fair at the Saber & Quill Sept. 16
16 Jul 2021 15:19
The Fort Knox Transition Program (TAP) and the Army Continuing Education System (ACES) will host a Career & Education Fair at the Saber & Quill Sept. 16 from 10 a.m. to 2:30 p.m. Come join us and engage with representatives from both industry and educational opportunities.


Fort Knox Community Information Exchange (CIE) July 27
16 Jul 2021 15:17
The quarterly Fort Knox Community Information Exchange (CIE) is scheduled for 10:30 a.m. July 27 in the Saber & Quill’s Signature Room. The CIE will also be streamed live on the Fort Knox Facebook page for those unable to attend. Mission partners will have assigned tables. We appreciate your support and look forward to your attendance as this is a great venue for command teams (and other unit/organization representatives) to receive need-to-know and good-to-know information about the post and associated services, programs and other operations. We have a full lineup prepared, but we plan to be efficient with our time to ensure the CIE is value added for all attendees, both in person and virtually.


Vacation Bible School 19-23
08 Jul 2021 14:53
Themed “Treasured: Knowing You’re Priceless to God,” the 2021 version of the children’s ministry will take place in Prichard Place Chapel. Officials said the goal of the program is to strengthen the spiritual resiliency of children and military Families at the installation. The five-day Vacation Bible School program is open to children ages 4-12 and will run from 9 a.m. to noon each day. Prichard Place Chapel is located at Building 4769 on South 8th Armored Division Drive. For more information on how to register or the program in general, call 502-624-8556/5255.


Beginning Sunday, July 11, RSO will institute an updated schedule for chapel services
08 Jul 2021 14:53
Beginning Sunday, July 11, RSO will institute an updated schedule for chapel services: 10:30 a.m. Contemporary Service (Chapel NeXt), Ministry Center, RSO 10:30 a.m. Gospel Service. BLENDED in with the Contemporary 10:30 a.m. Samoan Service, Chapel at the RSO 10:45 a.m. Traditional Service, MPC 10:30 a.m. Catholic Mass, PPC