Due to a lapse in appropriations, the IMCOM Enterprise Web sites will only be updated with life, health, and safety information until further notice.
JBM-HH Announces New Rideshare Program with Uber
JOINT BASE MYER-HENDERSON HALL, Va. – In collaboration with Uber, JBM-HH Garrison leadership has approved a new initiative permitting rideshare services to operate on Joint Base Myer-Henderson Hall and Fort McNair starting Sept. 12.
The decision, announced earlier this week, opens a new avenue of transportation options for service members, families, and civilians to access convenient, on-base transportation while still maintaining a high level of safety and security.
The rideshare options on both JBM-HH and Fort McNair are available through Uber’s standard application. However, instead of choosing an address for pickup or drop off, base officials have selected ten rideshare locations on Myer and Henderson Hall and seven on McNair. These locations have been specifically chosen for their proximity to housing, work, and barracks, while not sacrificing the safety and security of installation residents.
Uber rideshare providers who have passed all eligibility criteria have been issued a rideshare-identified Automated Installation Entry (AIE) pass for a period of up to six months, after which the driver will have to reapply for installation access. All drivers with an issued AIE pass will be granted access only through Hatfield Gate on Myer or 2nd Street SW Gate on McNair.
Currently, Uber is the only rideshare eligible for the six-month AIE pass. However, this does stop other rideshare companies and taxis from entering the installation, as long as they go through the Visitor Control Center during operating hours or are vetted in the search lane. These drivers will only get a 24-hour pass with sponsorship and/or advance notification.
Uber rideshare is one of several options designed to alleviate traffic and parking issues on the installation, including the Myer Flyer. The program is specifically designed for service members and families when there are limited shuttle services available. For example, a service member working the late-night shift work or a family returning from a night out on the town. In the past, rideshare companies and taxis would often drop off their passengers at the gate. Now, those with an AIE pass can enter the installation.
Currently, the program only includes a rideshare option. Base officials and Uber are working on the next step of the initiative: food/grocery delivery services.
Click Map To Expand
Frequently Asked Questions:
A: The Ride Share Program is designed to allow companies who provide commercial transportation such as taxi services (ex: Uber, Lyft, or traditional cabs) and food delivery services (ex: Door Dash, Grubhub, grocery store deliveries) to receive installation sponsorship and pass issuance for up to six months. Installation sponsorship is contingent upon the Ride Share provider agreeing to the terms of JBM-HH Policy ES-14 which includes strict adherence to vetting, proof of delivery requirements, and a unique AIE access credential to accelerate the delivery process.
A: It allows a Ride Share provider to be vetted in advance to facilitate quicker delivery and receive long-term access credentials.
A: No, due to their commercial capacity all Ride Share providers, regardless, if they participate in the JBM-HH Ride Share program or not must use the Hatfield Gate on the Ft. Myer Campus or the 2nd Street Gate on the Ft. McNair Campus for access.
A: Yes, due to security requirements and their commercial capacity all Ride Share providers are required to undergo inspection before access is granted.
A: Ride Share program providers are limited to the designated pick-up and drop-off locations, annotated on the attached map, for security purposes.
A: No. Arlington National Cemetery has its own access control policies and procedures. JBM-HH Ride Share credentials are only valid on JBM-HH.