Terms of Use

Terms of Use: DoD Notice & Consent

You are accessing a US Government (USG) Information System (IS) that is provided for USG-authorized use only. By using this IS (which includes any device attached to this IS), you consent to the following conditions:

- The USG routinely intercepts and monitors communications on this IS for purposes including, but not limited to, penetration testing, COMSEC monitoring, network operations and defense, personnel misconduct (PM), law enforcement (LE), and counterintelligence (CI) investigations.
- At any time, the USG may inspect and seize data stored on this IS.
- Communications using, or data stored on, this IS are not private, are subject to routine monitoring, interception, and search, and may be disclosed or used for any USG authorized purpose.
- This IS includes security measures (E.G., authentication and access controls) to protect USG interests -- not for your personal benefit or privacy.
-Notwithstanding the above, using this IS does not constitute consent to PM, LE or CI investigative searching or monitoring of the content of privileged communications or work product, related to personal representation or services by attorneys, psychotherapists, or clergy, and their assistants. Such communications and work product are private and confidential. See user agreement for details.

Security Notice

1. IMCOM Enterprise Web (IEW)  is provided as a public service by the U.S. Army Installation Management Command, a subsidiary of the U.S. Army Materiel Commanfd.
2. Information presented on this service, not identified as protected by copyright, is considered public information and may be distributed or copied. Use of appropriate byline, photo, and image credits is requested.
3. For site management, information is collected for statistical purposes. This U.S. Government computer system uses software programs to create summary statistics, which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
4. For site security purposes and to ensure that this service remains available to all users, software programs are employed to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
5. Except for authorized law enforcement investigations and national security purposes, no other attempts are made to identify individual users or their usage habits beyond DoD websites. Raw data logs are used for no other purposes and are scheduled for regular destruction in accordance with National Archives and Records Administration approved records schedule.
6. Web measurement and customization technologies (WMCT) may be used on this site to remember your online interactions, to conduct measurement and analysis of usage, or to customize your experience. The Department of Defense does not use the information associated with WMCT to track individual user activity on the Internet outside of Defense Department websites, nor does it share the data obtained through such technologies, without your explicit consent, with other departments or agencies, unless directed to do so in statute, regulation, or Executive order. The Department of Defense does not keep a database of information obtained from the use of WMCT. General instructions for how you may opt out of some of the most commonly used WMCT is available at https://www.usa.gov/optout-instructions.
7. Unauthorized attempts to upload information or change information on this site are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1987 and the National Information Infrastructure Protection Act (Section 1030 of Title 18, United States Code).
8. If you have any questions or comments about the information presented here, please forward them to the IEW Manager.

Adapted from DoDI 8170.01


The primary function of IMCOM electronic media is to support the commander’s internal objectives; provide public, Army-wide and command information; assist the commander in identifying and correcting command problems and act as a tool for two-way communication.



Visit the Defense Privacy, Civil Liberties and Transparency Division

What we collect and how we use it

We collect no personal information about you when you visit an IMCOM website, unless otherwise stated, unless you choose to provide this information to us. However, we collect and store certain information automatically. This information does not identify you personally. What we collect and store automatically could include:

  • the Internet Protocol (IP) address of the domain from which you access the Internet (i.e. 123.456.789.012) whether yours individually or provided as a proxy by your Internet Service Provider (ISP)
  • the date and time you access our site
  • the type of browser and operating system used to access our site the pages you visit (recorded by the text and graphics files that compose that page)
  • and, the Internet address of the Website from which you linked directly to our site.

We use the summary statistics to help us make our site more useful to visitors, such as assessing what information is of most and least interest to visitors, and for other purposes such as determining the site's technical design specifications and identifying system performance or problem areas.
This information is NOT shared with anyone beyond the support staff to this home page, except when required by law enforcement investigation, and is used only as a source ofanonymous statistical information.


IMCOM does not use persistent cookies (persistent tokens that pass information back and forth from the client machine to the server). IMCOM may use session cookies (tokens that remain active only until you close your browser) in order to make the site easier to use. The Department of Defense DOES NOT keep a database of information obtained from these cookies.
You can choose not to accept these cookies and still use the site, but it may take you longer to fill out the same information repeatedly and you may not be able to enter protected portions of the site. Refer to the help information in your browser software for instructions on how to disable cookies.

Personal Information

If you choose to provide us with personal information -- by filling out a form with your personal information and submitting it to us through the website -- we use that information to respond to your message and to help us get you the information or service you have requested. There are times when your message is forwarded to other DoD employees who may be better able to help you. We only share the information you give us with another government agency if your inquiry relates to that agency, or as otherwise required by law. Moreover, we do not create individual profiles with the information you provide or give it to any private organizations. IMCOM does not collect information for commercial marketing.

We do not collect personal data without your knowledge, and what we ask for is limited.  We are only allowed to collect the following nine categories of information (out of 35):

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Personal information is collected under the following authorities:

  • AR 600-20, IMCOM Common Levels of Support Service 107.

Principal Purpose: Allow site visitors to send send a question or comment to garrison command representatives.
Routine Use: Depending on the message, information may be forwarded to garrison personnel (possibly including contractors) who can respond or act upon the message.
Disclosure: Voluntary. Without contact information, a response cannot be guaranteed.
All comments and complaints will be examined whether or not you supply contact information. Your submission, including the text comments, may be reviewed by multiple people associated to the service provided. This may, in some cases, include higher levels in the service provider's chain of command. By providing comment information in the text comment box, you are acknowledging that the information provided may be reviewed throughout the organization to which the comment was submitted.

  • Authority: DA Pam 420-06, AR 420-1-1.

Principal Purpose: To obtain information necessary for this garrison DPW to respond to a Service Order request
Routine Use: Information will be used by DPW and its contractors as needed to locate, diagnose and resolve routine Service Orders. The information might be gathered for historical records or statistical use within the limits of Army records management requirements (AR 25-400-2).
Disclosure: Voluntary. Not providing information will limit the ability of DPW to respond to the issue. Note that service orders may be initiated via email, telephone or in person.

  •  IMCOM Common Levels of Support Service 901

Primary purpose: Gather information to prepare [garrison] personnel for the arrival of new residents.
Routine use: Information will be shared among agencies involved in mobilization and demobilization, potentially including our garrison's contract partners.
Disclosure: Voluntary. Withholding information will result in a more difficult mobilization or demobilization experience.

  • Blanket Routine Uses:

Any of the DoD “Blanket Routine Uses at   https://dpcld.defense.gov/Privacy/About-the-Office/DoD-Federal-Privacy-Rule/Appendix-C/ may apply.

Obtaining, reviewing and amending your information

Any user may apply to look at all records pertaining to themselves and request removal or updates. Typically, the individual should apply to the Garrison Web Manager for their installation. The Garrison Web Manager will confirm that person’s identity using a photo ID, then search for the records in question and provide them. Complaints can be brought informally to the Garrison Manager at each installation or the CMS Manager at IMCOM Headquarters. If informal channels are not satisfactory, Users will be encourages to use the DoD Interactive Customer Evaluation (ICE) system for tracking and resolution of issues.



Comment Policy

Comments and other user-generated responses are welcome and encouraged for all Department of Defense social media sites. User-generated content appearing on our sites is not edited in any way; however, these are moderated forums and all submissions will be reviewed for appropriateness before posting. We will delete or decline to post content that contains:

– Profanity
– Sexual content
– Overly graphic, disturbing or offensive material
– Vulgar or abusive language
– Hate speech or offensive language targeting any specific demographic
– Personal attacks of any kind
– Spam
– Promotions for commercial products or services.

In cases where it is not possible to review content before it is posted, the review will be made as soon as possible after the content appears.

External Links

The appearance of hyperlinks to external sites does not constitute endorsement by the Defense Department, U.S. Army or IMCOM of the linked website or the information, products or services contained therein. For other than authorized activities such as military exchanges and Morale, Welfare and Recreation sites, the United States Army does not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the stated purpose of this DOD Website.
 All links are provided consistent with the stated purpose of this Army web site. We consider an external link a hyperlink to any site that is not a dot-mil (.mil) web address.


The use of copyrighted material within the Army is subject to U.S. copyright law as reflected in Army regulations. It is Army policy to recognize and respect the rights of copyright owners. This page does not create any right, remedy, or cause of action for any person against the Army. It is Department of the Army policy to recognize the rights of copyright owners (for example, photo journalists or embedded media) consistent with the Army's mission and worldwide commitments. Copyrighted works will not be reproduced or distributed outside of the Army without the written or electronically conveyed permission of the copyright owner.
In the event a copyright owner grants the Army written or electronically conveyed permission to use copyrighted material for internal command information or morale and welfare purposes, commanders or heads of Army activities will take care to assure that such permission is not abused by improper use of the material. In addition, any use of copyrighted material, for which permission has been obtained, will carry attribution for the source of the material. Army Public Affairs will continue to make every effort to reinforce this policy through public affairs channels and to ensure widest dissemination of these guidelines around the Army, and at every level of command. Copyrighted material in the Army's possession should be safeguarded from accidental unauthorized release. Copyright issues are under the purview of the Office of the Judge Advocate General and are covered in Army Regulation 27-60, Intellectual Property. Army Regulation 25-1 prohibits the posting of documents or information protected by a copyright on Army websites without the permission of the copyright holder.

Licensed use. A license is a contract which identifies the terms under which we can use a copyrighted work (e.g., can use my painting on the Army website for a period of 6 months, but not for any other purposes). There is no required format for a license and different licenses will vary greatly in their terms. At a minimum, the organization which receives the license should file a record copy. This will vary based on the scope of the license and intended use of the copyrighted work. For example, Office of Chief of Public Affairs might keep track of any licenses which allow use of a copyrighted work on the Army website, but a battalion might keep track of a license to use a copyrighted work in a locally distributed document.

Government information. This is an official U.S. Army website, and is provided as a public service by Army Public Affairs. Information here is consistent with Army and DoD policies and principles of information and contains information cleared for public release. Except for material identified as copyrighted and licensed, information (text and images) presented on Army.mil is considered public information and may be distributed or copied unless otherwise specified. Use of appropriate byline/photo/image credits is requested.v

General Disclaimer

This system is made available by an agency of the United States Government. Neither the United States Government nor any agency thereof, nor any of their employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product or process disclosed, or represents that its use would not infringe privately owned rights. Reference herein to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government or any agency thereof. The views and opinions of originators expressed herein do not necessarily state or reflect those of the United States Government or any agency thereof.

Contact Information

The U.S. Army Installation Management Command welcomes your comments regarding this Statement.Please contact us at usarmy.jbsa.imcom-hq.mbx.public-affairs-office@mail.mil

You are using a United States federal government information system. What does that mean?

Latest changes:

More depth to the  privacy policy

Rearranged topics int a moe logical sequece

Senior Privacy Official

(210) 466-0414
Hours of Operation:

8 a.m. to 4 p.m. Monday through Friday.


NAF privacy line:

(210) 466-0428