Relocation services are available at Army Community Service (ACS). Listings of apartments and homes for rent and houses for sale in the area are available. Pick up a list of real estate agents in the area who can help you find an apartment or a house for rent or purchase, with a cost to fit your budget.


***The initial cost of renting an apartment or home is expensive because most renters require first month rent, last month rent, and a security deposit equal to one month rent, paid up front before occupying.***

Homstead Studio Suites is located at 19 Northboro Road, Marlborough, MA. 01752.  For reservations call 1-508-490-9911.

Spring Hill Suites by Marriott is located at 27 Andrews Parkway, Devens, MA. 01434.  For reservations, call 978-772-3030.

Hanscom Air Force Base offers the Hanscom Inn, 1427 Kirtland Street, 1427, HAFB, MA, phone (781)225-4444.

Call for a sponsorship packet from your incoming unit.

 Relocation Assistance

  Army Community Service Relocation Assistance 978-615-6860.


Natick Soldier Systems Center

The U.S. Army Natick Soldier Systems Center has a number of housing areas in the region, including sites within 30 minutes of USAG Devens RFTA. Any active duty military assigned within a one hour commute time of USAG Natick is placed on a first come first serve priority 2 listing within their respective housing needs category, and offered housing as it becomes available. The U.S. Army Garrison Natick Housing Office is available at telephone number

Name : U.S. Army Garrison Natick Housing Office

Address : 10 Kansas Street

City : Natick

State : MA

Zip : 01760

Phone : 508-233-5216/5409

DSN : 256-5216/5409

For more Web site information on this subject, visit Natick Soldier Systems Center Or Military Installations

In Transit Emergencies

There is always the possibility of needing emergency assistance while in transit. The following telephone numbers should be accessible: unit commander, and sponsor. The American Red Cross is always available for emergency aid. Dial Toll Free: 1-877-272-7337.
Army Emergency Relief can provide financial assistance to meet unforeseen, valid emergency needs and may be reached at 978-796-3023.



Billets are available only for personnel training at Devens.

 Financial Preparedness

Guidance and help in the financial arena can be obtained at Army Community Service, and is available to Service members, families, retirees and DA Civilians. 


PCS Reporting Procedures

In-processing Soldiers need to contact their receiving unit.

 POV In-Bound Shipments

 One privately owned vehicle will be shipped at government expense to or from an overseas area when permitted (some overseas areas restrict government shipment of POVs). The entitlement to ship an otherwise eligible POV from overseas to the United States is not dependent on whether a POV was shipped to the overseas area. The entitlement to ship a POV to the overseas area is separate. For the purpose of this shipment, a POV is a vehicle owned by the member or a dependent of the member (member must show proof of ownership/registration or lease agreement). A Power of Attorney or authorization letter will be needed if someone other than the owner picks up the vehicle.

Only one POV can be imported tax free for military or DOD civilians under PCS orders. Call ACS for specific information. Information can also be found at

Name : Joint Personal Property Shipping Office (JPPSO)

POC : Staff

Address : 197 Littleton Rd.

City : Chelmsford

State : MA

Zip : 01824

Phone : 781-225-6398

Comment :
Hours: 0730-1615, Call for appointment before coming to office.

For more Web site information on this subject, visit Hanscom Air Force


POV Out-Bound Shipments

Same as POV In-Bound shipments. Make sure your POV meets any host nation emission control and safety standards.



Frequent moves mean a lot of wear and tear on your personal possessions. It can seem that you are always packing or unpacking. The military has made vast improvements to this process in recent years and this category will assist you in learning what is new and improved. How to ship and store your household goods and privately owned vehicles, as well as shipping your family pets makes.


Devens Transportation Office located on the Devens enclave can assist you with household good shipment office.
Telephone: 978-615-6626 
JPPSO in Chelmsford, MA assists families traveling overseas and inbound. Telephone: 781-225-6398.


The Legal Claim Office can assist with filling in claims. TELEPHONE: 609-562-4006
Traffic Management Office, Legal Claims Office and Relocation Assistance Program can advise you on insurance options when high value items are a concern.