Medical Plans

Staying healthy and keeping your family members healthy and happy are basic to a successful relocation. Often finding the resources and understanding the regulations for health care in a new location can be daunting. In this category you should be able to find any health-related resource at your new location and in the new community. You can explore your insurance options and learn about providers on your insurance plans.

TRICARE is a health program for:

Uniformed Service Members includes active duty and retired members of the: U.S. Army,U.S. Air Force, U.S. Navy, U.S. Marine Corps, U.S. Coast Guard, the Commissioned Corps of the U.S. Public Health Service and the Commissioned Corps of the National Oceanic and Atmospheric Association and their families,

National Guard/Reserve members, include members of the Army National Guard, Army Reserve, Navy Reserve, Marine Corps Reserve, Air National Guard Air Force Reserve U.S. Coast Guard Reserve and their families, Survivors, Former spouses, Medal of Honor recipients and their families, and Others registered in the Defense Enrollment Eligibility Reporting System (DEERS).

Types of Beneficiaries

- Sponsors-active duty, retired and Guard/Reserve  members.
- Family members-spouses and children who are registered in DEERS.

Your benefits and plans will vary depending on your beneficiary category.

- Active duty service members and families
- National Guard/Reserve members and families
- Retired service members and families
- Retired Reserve members and families
- Beneficiaries eligible for TRICARE and Medicare
- Survivors
- Children
- Former spouses
- Medal of Honor recipients and families
- Dependent parents and parents-in-law
- Foreign Force members and families

Visit : or for more information.

Dental Plans

TRICARE offers three different dental plans. Each plan has its own dental contractor.

Dental Plan Active Duty Dental Program  TRICARE Dental program  TRICARE Retiree Dental Program 
Description Covers civilian dental care Voluntary dental insurance plan Voluntary dental insurance plan
Who's Eligible?

Active duty service members

Service members who need line of duty care

Foreign force members stationed in the U.S.

National Guard and Reserve members who are: On active duty orders, Issued delayed-effective-date orders (during pre-activation period, Covered by the Transitional Assistance Management Program (TAMP)

Family members of an active duty service member

Family members of National Guard and Reserve members

National Guard and Reserve members who aren't on active duty or covered by TAMP


Retired service members

Family members of retired service members

Retired Guard and Reserve members

Family members of retired Guard and Reserve members

Medal of Honor recipients

Family members of Medal of Honor recipients


Contractor United Concordia
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Delta Dental
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Emergency Numbers

Within USAG Devens RFTA dial 9 911 for emergency service. The first 9 is to get an outside line.

DOD Police 978-615-6067
Med Star Ambulance: 978-466-8883
State Police: 978-772-1900
Devens Fire Department: 978-772-4600
Poison Control: 1-800-222-1222

Medical Services/Directory - on Installation

There are no Medical or Dental Services on Devens. The closest hospital to Devens is the Deaconess-Nashoba Community Hospital in Ayer, MA, five miles away. Their telephone number is 978-784-9361. There are five other hospitals within thirty minutes drive of Devens.   They are Emerson Hospital in Concord, Leominster Hospital in Leominster, University of Massachusetts Medical Center, Worcester Medical Center, and St. Vincent's Hospital in Worcester.

Additionally some of the best hospitals in the world are located one hour away in Boston, MA.


Location: Building 1900, 90 Vandenberg Dr.
Phone: 781-225-6789, Press 5
Records and Reception: 781-225-6324; DSN 845-6324

All patients must present a valid military, dependent or retiree ID card upon checking in at the Records and Reception area.

Sick Call

During duty hours, call 781-225-6324 . After hours emergency care is outsourced to a private, group practice dental office. For after hours emergencies call 781-225-6789 for the Medical Squadron answering service. The answering service will then contact the dentist on call.
Emergency dental needs include: uncontrolled pain, swelling, bleeding, and trauma.


- Dental exams, x-rays and cleanings
- Fillings (metal and plastic)
- Crowns and bridges
- Dentures (full and partial)
- Root canals
- Oral surgery (including IV sedation)
- Periodontal (gum disease) treatment
- Limited dental implant care
- Urgent and emergent dental care
- Limited, minor orthodontic care
- On-site dental laboratory
- Off-base referral network for specialty care through the Active Duty Dental Plan (ADDP)

Population served:

Primarily active duty service members
Family member and retiree beneficiaries may be seen for emergency dental needs. They are responsible for obtaining follow-up and comprehensive dental care in the private sector. Routine dental concerns may be treated on a limited space-available basis.

Dental care for family members (spouses and children) is currently provided through MetLife.

If beneficiaries have questions, they can access customer service at 1-855-638-8371 or online at Also, if beneficiaries would like to check if their current dentist is part of MetLife's network, they can visit com/dental. Ifthe dentist is not a member, they can apply to become part of this network by visiting

The Active Duty Dental Plan (ADDP) for Active Duty Service Members (ADSM) only has not changed and is still provided by United Concordia.

The dental care plan for retirees and their family members has not changed and is provided through Delta Dental of California TRICARE Dental Program or at their own cost.

Enrollment in any of the programs is not automatic.  Call 1-877-TRICARE (874-2273).
All newcomers are encouraged to enroll online as soon as they transfer to Hanscom Air Force Base.

Hospitals in the Area

Nashoba Valley Medical Center
200 Groton Rd, Ayer, MA
978- 784-9000

HealthAlliance Hospital
60 Hospital Rd, Leominster, MA
978- 466-2000

Clinton Hospital
201 Highland  St, Clinton, MA
978- 368-3000 - Open 24 hours

Lowell General Hospital
4 Meeting House Rd, Chelmsford, MA
978- 244-1051

McLean Hospital Psychiatric Hospital
115 Mill St, Belmont, MA
617- 855-2000 - Open 24 hours

UMass Memorial Medical Center
201 Highland St, Clinton, MA
508- 334-1000

Worcester Recovery Center and Hospital
309 Belmont Street, Worcester, MA
508- 368-3300