Table of Contents

Military In-Processing Task List

Within the First Three Days

  • Your sponsor should call the U.S. Central Processing Facility to setup an appointment for you within the first 24 hours of arriving in country. 
  • Schedule an Appointment with the Housing Office 
  • Take Controlled Unclassified Information (CUI) Training
  • Visit Military Finance
  • Visit Equal Employment Opportunity / Equal Opportunity
  • Attend Sexual Harassment / Assault Response and Prevention (SHARP) Training
  • Attend Army Substance Abuse Program Training
  • Visit the Religious Support Office
  • Attend Suicide Prevention Training 
  • Attend MPD/CPF Newcomers Brief and Host Nation Orientation

CENTRAL PROCESSING FACILITY | CHIEVRES / SHAPE (CPF)

Primary: 0032-65-75-7492

Primary: 0032-65-75-7492

Sunday Closed
Monday 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:30 p.m. (CAC/USID - by appointment only)
Tuesday 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:30 p.m. (Passport & In/Out Processing - by appointment only)
Wednesday 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:30 p.m. (CAC/USID and Fingerprint - by appointment only)
Thursday 8:30 a.m. to noon (Walk-ins welcome)
Friday 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:30 p.m. (CAC/USID - by appointment only)
Saturday Closed

Building: 253

Rue Grande
Casteau, 7010

NOTICE: DSN: 597-7492 Please email for an appointment time and wait for conformation before arriving at the Central Processing Facility.

HOUSING | CHIEVRES / SHAPE (DPW)

Primary: 0032-65-75-7400

Primary: 0032-65-75-7400

Sunday Closed
Monday 9:00 a.m. to 1:00 p.m., 1:30 p.m. to 4:00 p.m.
Tuesday 9:00 a.m. to 1:00 p.m., 1:30 p.m. to 4:00 p.m.
Wednesday 9:00 a.m. to 1:00 p.m., 1:30 p.m. to 4:00 p.m.
Thursday 9:00 a.m. to noon
Friday 9:00 a.m. to 1:00 p.m., 1:30 p.m. to 4:00 p.m.
Saturday Closed

Building: 209

Avenue de Berlin
SHAPE, Belgium, BE 9708

NOTICE: DSN: 314-597-7400

FINANCE | CHIEVRES (266FMSC)

Primary: 0032-65-75-7893 Secondary: 0032-65-75-7892

Primary: 0032-65-75-7893

Secondary: 0032-65-75-7892

Sunday Closed
Monday 9:00 a.m. to 12:00 p.m., 1:00 p.m. to 3:00 p.m.
Tuesday 9:00 a.m. to 12:00 p.m., 1:00 p.m. to 3:00 p.m.
Wednesday 9:00 a.m. to 12:00 p.m., 1:00 p.m. to 3:00 p.m.
Thursday Closed
Friday 9:00 a.m. to 12:00 p.m., 1:00 p.m. to 3:00 p.m.
Saturday Closed

Building: 212

Rue du Septieme Wing
Chièvres Air Base, Belgium, BE 9708

NOTICE: DSN: 597-7893 / 7892

EQUAL OPPORTUNITY - MILITARY | CHIEVRES (EO)

Primary: 0032-68-25-5772

Primary: 0032-68-25-5772

Sunday Closed
Monday 8:00 a.m. to 5:00 p.m.
Tuesday 8:00 a.m. to 5:00 p.m.
Wednesday 8:00 a.m. to 5:00 p.m.
Thursday 8:00 a.m. to 5:00 p.m.
Friday 8:00 a.m. to 5:00 p.m.
Saturday Closed

Building: 120

Rue du Septieme Wing
Chièvres Air Base, Belgium, BE 9708

NOTICE: DSN: 314-597-5772

RELIGIOUS SUPPORT OFFICE | CHIEVRES (RSO)

Primary: 0032-68-25-5568 Secondary: 0032-47-579-3339

Primary: 0032-68-25-5568

Secondary: 0032-47-579-3339

Sunday Closed
Monday 8:00 a.m. to 5:00 p.m.
Tuesday 8:00 a.m. to 5:00 p.m.
Wednesday 8:00 a.m. to 5:00 p.m.
Thursday 8:00 a.m. to 5:00 p.m.
Friday 8:00 a.m. to 5:00 p.m.
Saturday Closed

Building: 20005

Grand Rue 58
Chievres, 7950

NOTICE: DSN: 597-5568 Emergency on-call number: 0032-47-579-3339

VETERINARY CLINIC | CHIEVRES

Primary: 0032-65-32-5390

Primary: 0032-65-32-5390

Sunday Closed
Monday 9:00 a.m. to 4:00 p.m.
Tuesday 9:00 a.m. to 4:00 p.m.
Wednesday 9:00 a.m. to 4:00 p.m.
Thursday Closed
Friday 9:00 a.m. to 4:00 p.m.
Saturday Closed

Building: 20047

Grand Rue 56
Chievres , 7950

NOTICE: DSN: 566-5390

Within the First Week

  • Obtain an Army Post Office (APO) Address
  • Visit Army Financial Readiness and Army Emergency Relief
  • Visit Exceptional Family Member Program
  • Make Medical, Dental, and Tricare Appointments
  • Visit Army Continuing Education Service
  • Make SHAPE ID Appointment on SHAPE2DAY Website
  • Make Appointment for Drivers Testing
  • Attend Army Traffic Safety Training
  • BOSS / Warrior Adventure (single service members only)
  • Sign up for ALERT Notifications
  • Visit Army Career Counselor (Soldiers only)
  • Make appointments for CAC / Dependent ID / DEERS / RAPIDS ID cards
  • Visit Social Work Services, Behavioral Health
  • Make a Central Issue Facility Appointment

ARMY POST OFFICE | CHIEVRES

Primary: 0032-68-25-5793

Primary: 0032-68-25-5793

Sunday Closed
Monday 12:00 p.m. to 5:30 p.m.
Tuesday 12:00 p.m. to 5:30 p.m.
Wednesday 12:00 p.m. to 5:30 p.m.
Thursday 9:00 a.m. to 12:00 p.m.
Friday 12:00 p.m. to 5:30 p.m.
Saturday Closed

Building:


,

NOTICE: DSN: 597-5793

ARMY POST OFFICE | SHAPE

Primary: 0032-68-25-7380

Primary: 0032-68-25-7380

Sunday Closed
Monday 12:00 p.m. to 5:30 p.m.
Tuesday 12:00 p.m. to 5:30 p.m.
Wednesday 12:00 p.m. to 5:30 p.m.
Thursday 9:00 a.m. to 12:00 p.m.
Friday 12:00 p.m. to 5:30 p.m.
Saturday Closed

Building:


,

NOTICE: DSN: 597-7380

FINANCE | CHIEVRES (266FMSC)

Primary: 0032-65-75-7893 Secondary: 0032-65-75-7892

Primary: 0032-65-75-7893

Secondary: 0032-65-75-7892

Sunday Closed
Monday 9:00 a.m. to 12:00 p.m., 1:00 p.m. to 3:00 p.m.
Tuesday 9:00 a.m. to 12:00 p.m., 1:00 p.m. to 3:00 p.m.
Wednesday 9:00 a.m. to 12:00 p.m., 1:00 p.m. to 3:00 p.m.
Thursday Closed
Friday 9:00 a.m. to 12:00 p.m., 1:00 p.m. to 3:00 p.m.
Saturday Closed

Building: 212

Rue du Septieme Wing
Chièvres Air Base, Belgium, BE 9708

NOTICE: DSN: 597-7893 / 7892

EXCEPTIONAL FAMILY MEMBER PROGRAM | SHAPE (EFMP)

Primary: 0032-65-75-7373

Primary: 0032-65-75-7373

Sunday Closed
Monday 8:00 a.m. to 5:00 p.m.
Tuesday 8:00 a.m. to 5:00 p.m.
Wednesday 8:00 a.m. to 5:00 p.m.
Thursday 8:00 a.m. to noon
Friday 8:00 a.m. to 5:00 p.m.
Saturday Closed

Building: 318


,

NOTICE: DSN: 597-7373

HEALTHCARE FACILITY | SHAPE

Primary: 0032-65-44-5886

Primary: 0032-65-44-5886

Sunday 8:00 a.m. to 10:00 a.m.
Monday 7:30 a.m. to 4:30 p.m.
Tuesday 7:30 a.m. to 4:30 p.m.
Wednesday 7:30 a.m. to 4:30 p.m.
Thursday 7:30 a.m. to 1:00 p.m.
Friday 7:30 a.m. to 4:30 p.m.
Saturday 8:00 a.m. to 10:00 a.m.

Building: 401

Mons
SHAPE, Belgium, BE 9708

NOTICE: DSN: 314-423-5886

ARMY CONTINUING EDUCATION SYSTEM | CHIEVRES / SHAPE (ACES)

Primary: 0032-65-75-7426

Primary: 0032-65-75-7426

Sunday Closed
Monday 8:30 a.m. to 4:30 p.m.
Tuesday 8:30 a.m. to 4:30 p.m.
Wednesday 8:30 a.m. to 4:30 p.m.
Thursday 8:30 a.m. to 4:30 p.m.
Friday By appointment only
Saturday Closed

Building: 212

Avenue De Zagreb
SHAPE, 7010

NOTICE: DSN: 597-7426

IN AND OUT PROCESSING | SHAPE

Sunday Closed
Monday 8:00 a.m. to 5:00 p.m.
Tuesday 8:00 a.m. to 5:00 p.m.
Wednesday 8:00 a.m. to 5:00 p.m.
Thursday 8:00 a.m. to 5:00 p.m.
Friday 8:00 a.m. to 1:00 p.m.
Saturday Closed

Building: 210

Rue Grande
Casteau, 7010

NOTICE: By Appointments Only

DRIVERS TESTING STATION | SHAPE (DTS)

Primary: 0032-65-75-7592 Secondary: 0032-65-75-7595

Primary: 0032-65-75-7592

Secondary: 0032-65-75-7595

Sunday Closed
Monday 7:30 a.m. to 12:00 p.m., 1:00 p.m. 4:00 p.m.
Tuesday 7:30 a.m. to 12:00 p.m., 1:00 p.m. 4:00 p.m.
Wednesday 7:30 a.m. to 12:00 p.m., 1:00 p.m. 4:00 p.m.
Thursday 7:30 a.m. to 12:00 p.m., 1:00 p.m. 4:00 p.m.
Friday 7:30 a.m. to 12:00 p.m., 1:00 p.m. 3:00 p.m.
Saturday Closed

Building: 220, Room 104

Avenue de Berlin
SHAPE, Belgium, BE 9708

NOTICE: DSN: 314-597-7595 / 7592 / 7580 / 7581 | For reservations, visit https://www.shape2day.com/arrivingleaving/inprocessing

CENTRAL PROCESSING FACILITY | CHIEVRES / SHAPE (CPF)

Primary: 0032-65-75-7492

Primary: 0032-65-75-7492

Sunday Closed
Monday 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:30 p.m. (CAC/USID - by appointment only)
Tuesday 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:30 p.m. (Passport & In/Out Processing - by appointment only)
Wednesday 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:30 p.m. (CAC/USID and Fingerprint - by appointment only)
Thursday 8:30 a.m. to noon (Walk-ins welcome)
Friday 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:30 p.m. (CAC/USID - by appointment only)
Saturday Closed

Building: 253

Rue Grande
Casteau, 7010

NOTICE: DSN: 597-7492 Please email for an appointment time and wait for conformation before arriving at the Central Processing Facility.

HEALTHCARE FACILITY - BEHAVIORAL | SHAPE

Primary: 0032-65-32-5320 Secondary: 0032-65-32-5002

Primary: 0032-65-32-5320

Secondary: 0032-65-32-5002

Sunday Closed
Monday 8:00 a.m. to 5:00 p.m.
Tuesday 8:00 a.m. to 5:00 p.m.
Wednesday 8:00 a.m. to 5:00 p.m.
Thursday 8:00 a.m. to 5:00 p.m.
Friday 8:00 a.m. to 5:00 p.m.
Saturday Closed

Building: 401

Mons
SHAPE, Belgium, BE 9708

NOTICE: DSN: 314-566-5320 / 5002

CENTRAL ISSUE FACILITY | CHIEVRES (CIF)

Primary: 0032-68-25-6012 Secondary: 0032-68-25-6011

Primary: 0032-68-25-6012

Secondary: 0032-68-25-6011

Sunday Closed
Monday 8:30 a.m. to 11:30 a.m., 1:00 p.m. to 4:00 p.m.
Tuesday 8:30 a.m. to 11:30 a.m., 1:00 p.m. to 4:00 p.m.
Wednesday 8:30 a.m. to 11:30 a.m., 1:00 p.m. to 4:00 p.m.
Thursday Closed
Friday 8:30 a.m. to 11:30 a.m., 1:00 p.m. to 4:00 p.m.
Saturday Closed

Building: 3

Rue du Septieme Wing
Chièvres Air Base, Belgium, Hainaut 9708

NOTICE: DSN: 314-597-6012 / 6011

Afterwards

  • Visit the Directorate of Emergency Services
  • Go House Hunting
  • Check on Transportation / HHG
  • Check on Personally Owned Vehicle Shipment
  • Obtain a Bank On or Off-Post (Off-Post for Rental Deposit)
  • Visit Centralized Furniture Management Office
  • Lease Signing / Quarters Acceptance
  • Obtain Vehicle Registration - Schedule an appointment on the SHAPE2DAY Website.
  • Obtain Protocol ID - Schedule an appointment on the SHAPE2DAY Website once a physical address is established (after lease signing) 

DIRECTORATE OF EMERGENCY SERVICES | CHIÈVRES (DES)

Primary: 0032-68-25-5252

Primary: 0032-68-25-5252

Sunday 24/7
Monday 24/7
Tuesday 24/7
Wednesday 24/7
Thursday 24/7
Friday 24/7
Saturday 24/7

Building: 20134

Rue du Septieme Wing
Chièvres Air Base, Belgium, BE 9708

NOTICE: DSN: 597-5252

TRANSPORTATION, PERSONAL PROPERTY | CHIEVRES / SHAPE (PPPO)

Primary: 0032-65-75-7590 Secondary: 0032-65-75-7589

Primary: 0032-65-75-7590

Secondary: 0032-65-75-7589

Sunday Closed
Monday 8:00 a.m. to 12:00 p.m., 1:00 p.m. to to 4:00 p.m.
Tuesday 8:00 a.m. to 12:00 p.m., 1:00 p.m. to to 4:00 p.m.
Wednesday 8:00 a.m. to 12:00 p.m., 1:00 p.m. to to 4:00 p.m.
Thursday 8:00 a.m. to noon
Friday 8:00 a.m. to 12:00 p.m., 1:00 p.m. to to 4:00 p.m.
Saturday Closed

Building: 220


,

NOTICE: DSN: 597-7590 / 7589 / 7582 / 7586

VEHICLE PROCESSING CENTER | CHIEVRES (VPC)

Primary: 0032-68-25-6250

Primary: 0032-68-25-6250

Sunday Closed
Monday Call for hours
Tuesday Call for hours
Wednesday Call for hours
Thursday Call for hours
Friday Call for hours
Saturday Closed

Building: 46


,

NOTICE: DSN: 597-6250

ANDREWS FEDERAL CREDIT UNION | CHIEVRES (AFCU)

Primary: 0032-68-65-6680

Primary: 0032-68-65-6680

Sunday Closed
Monday 10:00 a.m. to 5:00 p.m.
Tuesday 10:00 a.m. to 5:00 p.m.
Wednesday 10:00 a.m. to 5:00 p.m.
Thursday 10:00 a.m. to 5:00 p.m.
Friday 10:00 a.m. to 5:00 p.m.
Saturday 10:00 a.m. to 2:00 p.m.

Building: 20201

Rue du Chateau
Chièvres Air Base, Belgium, BE 9708

NOTICE: DSN: 314-597-6309

CENTRALIZED FURNITURE MANAGEMENT OFFICE | CHIEVRES (CFMO)

Primary: 0032-68-25-5386 Secondary: 0032-68-25-5387

Primary: 0032-68-25-5386

Secondary: 0032-68-25-5387

Sunday Closed
Monday 8:30 a.m. to 12:00 p.m., 12:30 p.m. to 4:00 p.m.
Tuesday 8:30 a.m. to 12:00 p.m., 12:30 p.m. to 4:00 p.m.
Wednesday 8:30 a.m. to 12:00 p.m., 12:30 p.m. to 4:00 p.m.
Thursday 8:30 a.m. to 12:00 p.m., 12:30 p.m. to 3:00 p.m.
Friday 8:30 a.m. to 12:00 p.m., 12:30 p.m. to 4:00 p.m.
Saturday Closed

Building: 20023

Chaussee de Mons
Chièvres Air Base, Belgium, BE 9708

NOTICE: DSN: 314-597-5386 / 5387

Civilian In-Processing Task List

Within the First Three Days

  • Your sponsor should call the U.S. Central Processing Facility to setup an appointment for you within the first 24 hours of arriving in country. 
  • Schedule an Appointment with the Housing Office 
  • Take Controlled Unclassified Information (CUI) Training
  • Visit the Civilian Personnel Advisory Center (CPAC)
  • Visit Equal Employment Opportunity / Equal Opportunity
  • Attend Sexual Harassment / Assault Response and Prevention (SHARP) Training
  • Attend Army Substance Abuse Program Training
  • Attend Suicide Prevention Training
  • Attend MPD/CPF Newcomers Brief and Host Nation Orientation

CENTRAL PROCESSING FACILITY | CHIEVRES / SHAPE (CPF)

Primary: 0032-65-75-7492

Primary: 0032-65-75-7492

Sunday Closed
Monday 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:30 p.m. (CAC/USID - by appointment only)
Tuesday 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:30 p.m. (Passport & In/Out Processing - by appointment only)
Wednesday 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:30 p.m. (CAC/USID and Fingerprint - by appointment only)
Thursday 8:30 a.m. to noon (Walk-ins welcome)
Friday 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:30 p.m. (CAC/USID - by appointment only)
Saturday Closed

Building: 253

Rue Grande
Casteau, 7010

NOTICE: DSN: 597-7492 Please email for an appointment time and wait for conformation before arriving at the Central Processing Facility.

HOUSING | CHIEVRES / SHAPE (DPW)

Primary: 0032-65-75-7400

Primary: 0032-65-75-7400

Sunday Closed
Monday 9:00 a.m. to 1:00 p.m., 1:30 p.m. to 4:00 p.m.
Tuesday 9:00 a.m. to 1:00 p.m., 1:30 p.m. to 4:00 p.m.
Wednesday 9:00 a.m. to 1:00 p.m., 1:30 p.m. to 4:00 p.m.
Thursday 9:00 a.m. to noon
Friday 9:00 a.m. to 1:00 p.m., 1:30 p.m. to 4:00 p.m.
Saturday Closed

Building: 209

Avenue de Berlin
SHAPE, Belgium, BE 9708

NOTICE: DSN: 314-597-7400

EQUAL EMPLOYMENT OPPORTUNITY - U.S. CIVILIAN EMPLOYEES | CHIEVRES (EEO)

Primary: 0031-45-534-0079 Secondary: 0031-6-207-559-71

Primary: 0031-45-534-0079

Secondary: 0031-6-207-559-71

Sunday Closed
Monday 8:00 a.m. to 4:30 p.m.
Tuesday 8:00 a.m. to 4:30 p.m.
Wednesday 8:00 a.m. to 4:30 p.m.
Thursday 8:00 a.m. to 4:30 p.m.
Friday 8:00 a.m. to 4:30 p.m.
Saturday Closed

Building: 120

Rue du Septieme Wing
Chièvres Air Base, Belgium, BE 9708

NOTICE: DSN: 597-4079

EQUAL EMPLOYMENT OPPORTUNITY - U.S. CIVILIAN EMPLOYEES | CHIEVRES (EEO)

Primary: 0031-45-534-0079 Secondary: 0031-6-207-559-71

Primary: 0031-45-534-0079

Secondary: 0031-6-207-559-71

Sunday Closed
Monday 8:00 a.m. to 4:30 p.m.
Tuesday 8:00 a.m. to 4:30 p.m.
Wednesday 8:00 a.m. to 4:30 p.m.
Thursday 8:00 a.m. to 4:30 p.m.
Friday 8:00 a.m. to 4:30 p.m.
Saturday Closed

Building: 120

Rue du Septieme Wing
Chièvres Air Base, Belgium, BE 9708

NOTICE: DSN: 597-4079

VETERINARY CLINIC | CHIEVRES

Primary: 0032-65-32-5390

Primary: 0032-65-32-5390

Sunday Closed
Monday 9:00 a.m. to 4:00 p.m.
Tuesday 9:00 a.m. to 4:00 p.m.
Wednesday 9:00 a.m. to 4:00 p.m.
Thursday Closed
Friday 9:00 a.m. to 4:00 p.m.
Saturday Closed

Building: 20047

Grand Rue 56
Chievres , 7950

NOTICE: DSN: 566-5390

Within the First Week

ARMY POST OFFICE | CHIEVRES

Primary: 0032-68-25-5793

Primary: 0032-68-25-5793

Sunday Closed
Monday 12:00 p.m. to 5:30 p.m.
Tuesday 12:00 p.m. to 5:30 p.m.
Wednesday 12:00 p.m. to 5:30 p.m.
Thursday 9:00 a.m. to 12:00 p.m.
Friday 12:00 p.m. to 5:30 p.m.
Saturday Closed

Building:


,

NOTICE: DSN: 597-5793

ARMY POST OFFICE | SHAPE

Primary: 0032-68-25-7380

Primary: 0032-68-25-7380

Sunday Closed
Monday 12:00 p.m. to 5:30 p.m.
Tuesday 12:00 p.m. to 5:30 p.m.
Wednesday 12:00 p.m. to 5:30 p.m.
Thursday 9:00 a.m. to 12:00 p.m.
Friday 12:00 p.m. to 5:30 p.m.
Saturday Closed

Building:


,

NOTICE: DSN: 597-7380

IN AND OUT PROCESSING | SHAPE

Sunday Closed
Monday 8:00 a.m. to 5:00 p.m.
Tuesday 8:00 a.m. to 5:00 p.m.
Wednesday 8:00 a.m. to 5:00 p.m.
Thursday 8:00 a.m. to 5:00 p.m.
Friday 8:00 a.m. to 1:00 p.m.
Saturday Closed

Building: 210

Rue Grande
Casteau, 7010

NOTICE: By Appointments Only

DRIVERS TESTING STATION | SHAPE (DTS)

Primary: 0032-65-75-7592 Secondary: 0032-65-75-7595

Primary: 0032-65-75-7592

Secondary: 0032-65-75-7595

Sunday Closed
Monday 7:30 a.m. to 12:00 p.m., 1:00 p.m. 4:00 p.m.
Tuesday 7:30 a.m. to 12:00 p.m., 1:00 p.m. 4:00 p.m.
Wednesday 7:30 a.m. to 12:00 p.m., 1:00 p.m. 4:00 p.m.
Thursday 7:30 a.m. to 12:00 p.m., 1:00 p.m. 4:00 p.m.
Friday 7:30 a.m. to 12:00 p.m., 1:00 p.m. 3:00 p.m.
Saturday Closed

Building: 220, Room 104

Avenue de Berlin
SHAPE, Belgium, BE 9708

NOTICE: DSN: 314-597-7595 / 7592 / 7580 / 7581 | For reservations, visit https://www.shape2day.com/arrivingleaving/inprocessing

CENTRAL PROCESSING FACILITY | CHIEVRES / SHAPE (CPF)

Primary: 0032-65-75-7492

Primary: 0032-65-75-7492

Sunday Closed
Monday 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:30 p.m. (CAC/USID - by appointment only)
Tuesday 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:30 p.m. (Passport & In/Out Processing - by appointment only)
Wednesday 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:30 p.m. (CAC/USID and Fingerprint - by appointment only)
Thursday 8:30 a.m. to noon (Walk-ins welcome)
Friday 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:30 p.m. (CAC/USID - by appointment only)
Saturday Closed

Building: 253

Rue Grande
Casteau, 7010

NOTICE: DSN: 597-7492 Please email for an appointment time and wait for conformation before arriving at the Central Processing Facility.

Afterwards

  • Go House Hunting
  • Check on Transportation / HHG
  • Check on Personally Owned Vehicle Shipment
  • Obtain a Bank On or Off-Post (Off-Post for Rental Deposit)
  • Visit Centralized Furniture Management Office
  • Lease Signing
  • Obtain Vehicle Registration - Schedule an appointment online on the SHAPE2DAY Website
  • Obtain Protocol ID - Schedule an appointment online on the SHAPE2DAY website once a physical address is established (after lease signing) 

 

TRANSPORTATION, PERSONAL PROPERTY | CHIEVRES / SHAPE (PPPO)

Primary: 0032-65-75-7590 Secondary: 0032-65-75-7589

Primary: 0032-65-75-7590

Secondary: 0032-65-75-7589

Sunday Closed
Monday 8:00 a.m. to 12:00 p.m., 1:00 p.m. to to 4:00 p.m.
Tuesday 8:00 a.m. to 12:00 p.m., 1:00 p.m. to to 4:00 p.m.
Wednesday 8:00 a.m. to 12:00 p.m., 1:00 p.m. to to 4:00 p.m.
Thursday 8:00 a.m. to noon
Friday 8:00 a.m. to 12:00 p.m., 1:00 p.m. to to 4:00 p.m.
Saturday Closed

Building: 220


,

NOTICE: DSN: 597-7590 / 7589 / 7582 / 7586

VEHICLE PROCESSING CENTER | CHIEVRES (VPC)

Primary: 0032-68-25-6250

Primary: 0032-68-25-6250

Sunday Closed
Monday Call for hours
Tuesday Call for hours
Wednesday Call for hours
Thursday Call for hours
Friday Call for hours
Saturday Closed

Building: 46


,

NOTICE: DSN: 597-6250

ANDREWS FEDERAL CREDIT UNION | CHIEVRES (AFCU)

Primary: 0032-68-65-6680

Primary: 0032-68-65-6680

Sunday Closed
Monday 10:00 a.m. to 5:00 p.m.
Tuesday 10:00 a.m. to 5:00 p.m.
Wednesday 10:00 a.m. to 5:00 p.m.
Thursday 10:00 a.m. to 5:00 p.m.
Friday 10:00 a.m. to 5:00 p.m.
Saturday 10:00 a.m. to 2:00 p.m.

Building: 20201

Rue du Chateau
Chièvres Air Base, Belgium, BE 9708

NOTICE: DSN: 314-597-6309

CENTRALIZED FURNITURE MANAGEMENT OFFICE | CHIEVRES (CFMO)

Primary: 0032-68-25-5386 Secondary: 0032-68-25-5387

Primary: 0032-68-25-5386

Secondary: 0032-68-25-5387

Sunday Closed
Monday 8:30 a.m. to 12:00 p.m., 12:30 p.m. to 4:00 p.m.
Tuesday 8:30 a.m. to 12:00 p.m., 12:30 p.m. to 4:00 p.m.
Wednesday 8:30 a.m. to 12:00 p.m., 12:30 p.m. to 4:00 p.m.
Thursday 8:30 a.m. to 12:00 p.m., 12:30 p.m. to 3:00 p.m.
Friday 8:30 a.m. to 12:00 p.m., 12:30 p.m. to 4:00 p.m.
Saturday Closed

Building: 20023

Chaussee de Mons
Chièvres Air Base, Belgium, BE 9708

NOTICE: DSN: 314-597-5386 / 5387

ID Cards and Vehicle Registration

CAC and Dependent IDs

Obtain your CAC and Dependent IDs at the Central Processing Facility located at SHAPE Bldg. 253. Call for an appointment. 

CENTRAL PROCESSING FACILITY | CHIEVRES / SHAPE (CPF)

Primary: 0032-65-75-7492

Primary: 0032-65-75-7492

Sunday Closed
Monday 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:30 p.m. (CAC/USID - by appointment only)
Tuesday 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:30 p.m. (Passport & In/Out Processing - by appointment only)
Wednesday 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:30 p.m. (CAC/USID and Fingerprint - by appointment only)
Thursday 8:30 a.m. to noon (Walk-ins welcome)
Friday 8:30 a.m. to 12:00 p.m., 1:00 p.m. to 3:30 p.m. (CAC/USID - by appointment only)
Saturday Closed

Building: 253

Rue Grande
Casteau, 7010

NOTICE: DSN: 597-7492 Please email for an appointment time and wait for conformation before arriving at the Central Processing Facility.

SHAPE ID

Email completed SF 94 form and Certificate of Assignment (COA) to the USNMW office for a stamp. Completed paperwork can be emailed to: nato.benelux.us-mil-del.mbx.shape-usnmr@army.mil

IN AND OUT PROCESSING | SHAPE

Sunday Closed
Monday 8:00 a.m. to 5:00 p.m.
Tuesday 8:00 a.m. to 5:00 p.m.
Wednesday 8:00 a.m. to 5:00 p.m.
Thursday 8:00 a.m. to 5:00 p.m.
Friday 8:00 a.m. to 1:00 p.m.
Saturday Closed

Building: 210

Rue Grande
Casteau, 7010

NOTICE: By Appointments Only

Belgian Protocol ID

Protocol IDs are for Civilians and Dependents, but must be acquired after signing a lease to show proof of residency. An appointment must be made on the SHAPE2DAY Website

Items required for your appointment:

  • 2 copies of Marriage Certificate or a Certificate of Legal Partnership (if applicable)
  • 2 copies of Birth Certificate
  • 2 color copies of Passport

IN AND OUT PROCESSING | SHAPE

Sunday Closed
Monday 8:00 a.m. to 5:00 p.m.
Tuesday 8:00 a.m. to 5:00 p.m.
Wednesday 8:00 a.m. to 5:00 p.m.
Thursday 8:00 a.m. to 5:00 p.m.
Friday 8:00 a.m. to 1:00 p.m.
Saturday Closed

Building: 210

Rue Grande
Casteau, 7010

NOTICE: By Appointments Only

TRANSPORTATION, PERSONAL PROPERTY | CHIEVRES / SHAPE (PPPO)

Primary: 0032-65-75-7590 Secondary: 0032-65-75-7589

Primary: 0032-65-75-7590

Secondary: 0032-65-75-7589

Sunday Closed
Monday 8:00 a.m. to 12:00 p.m., 1:00 p.m. to to 4:00 p.m.
Tuesday 8:00 a.m. to 12:00 p.m., 1:00 p.m. to to 4:00 p.m.
Wednesday 8:00 a.m. to 12:00 p.m., 1:00 p.m. to to 4:00 p.m.
Thursday 8:00 a.m. to noon
Friday 8:00 a.m. to 12:00 p.m., 1:00 p.m. to to 4:00 p.m.
Saturday Closed

Building: 220


,

NOTICE: DSN: 597-7590 / 7589 / 7582 / 7586

Vehicle Registration

Vehicles must be registered within 7 days of being imported.

Vehicles must pass the Controle Technique (CT) inspection if:

  • Vehicle is more than 4 years old
  • Vehicle is a private purchase

Required equipment that must be present at the time of the CT inspection:

  • Fire extinguisher, safety vest and safety triangle.
  • Registration Document / Title from previous country where the vehicle was registered.
  • A green auto insurance card with address and vehicle identification number must be on the insurance card.
  • Registration fee of €35 cash (plus and additional € 10 or € 20 depending on size of front plate)

IN AND OUT PROCESSING | SHAPE

Sunday Closed
Monday 8:00 a.m. to 5:00 p.m.
Tuesday 8:00 a.m. to 5:00 p.m.
Wednesday 8:00 a.m. to 5:00 p.m.
Thursday 8:00 a.m. to 5:00 p.m.
Friday 8:00 a.m. to 1:00 p.m.
Saturday Closed

Building: 210

Rue Grande
Casteau, 7010

NOTICE: By Appointments Only

TRANSPORTATION, PERSONAL PROPERTY | CHIEVRES / SHAPE (PPPO)

Primary: 0032-65-75-7590 Secondary: 0032-65-75-7589

Primary: 0032-65-75-7590

Secondary: 0032-65-75-7589

Sunday Closed
Monday 8:00 a.m. to 12:00 p.m., 1:00 p.m. to to 4:00 p.m.
Tuesday 8:00 a.m. to 12:00 p.m., 1:00 p.m. to to 4:00 p.m.
Wednesday 8:00 a.m. to 12:00 p.m., 1:00 p.m. to to 4:00 p.m.
Thursday 8:00 a.m. to noon
Friday 8:00 a.m. to 12:00 p.m., 1:00 p.m. to to 4:00 p.m.
Saturday Closed

Building: 220


,

NOTICE: DSN: 597-7590 / 7589 / 7582 / 7586

Healthcare

Military | Tricare

A photograph of healthcare workers

Active Duty and Family Members report to the SHAPE Healthcare Facility. This is where you will receive information on health and dental services, and process TRICARE.

Call for an in-person appointment. 

HEALTHCARE FACILITY | SHAPE

Primary: 0032-65-44-5886

Primary: 0032-65-44-5886

Sunday 8:00 a.m. to 10:00 a.m.
Monday 7:30 a.m. to 4:30 p.m.
Tuesday 7:30 a.m. to 4:30 p.m.
Wednesday 7:30 a.m. to 4:30 p.m.
Thursday 7:30 a.m. to 1:00 p.m.
Friday 7:30 a.m. to 4:30 p.m.
Saturday 8:00 a.m. to 10:00 a.m.

Building: 401

Mons
SHAPE, Belgium, BE 9708

NOTICE: DSN: 314-423-5886

Military Health System Nurse Advice Line

The MHS a TRICARE service that is available 24/7 by phone, web, or chat

Beneficiaries can:

  • Receive evidence based health care advice from an RN
  • Find an urgent care or emergency care facility
  • Receive recommendations for the most appropriate level of care
  • Schedule same or next day appointments And parents can speak to a nurse with pediatric Training; nurses will follow up by telephone within a couple of hours to check on the child and if needed, can make appointments for urgent care within 24 hours

THE MILITARY HEALTH SYSTEM NURSE ADVICE LINE | TRICARE (MHS)

Primary: 00-800-4759-2330

Primary: 00-800-4759-2330

Sunday 24/7
Monday 24/7
Tuesday 24/7
Wednesday 24/7
Thursday 24/7
Friday 24/7
Saturday 24/7

Building:


,

TRICARE Remote, International SOS Facts

  • TRICARE beneficiaries must contact International SOS to request care/referral.
  • In network care is designed to be cashless (meaning the provider receives a direct payment from TRICARE). Often the reimbursement is slow or late, resulting in the beneficiary being billed directly by the provider. Do not pay this bill. This just has to be communicated to TRICARE to resolve.
  • Emergency Care: Best practice is to call TRICARE SOS prior to the ER visit. They will contact The local hospital and submit a rushed authorization. If unable to contact TRICARE prior to the visit, you will be treated as a private or uninsured patient. The hospital might be ask for a fee upfront (normally 50 Euro) and promissory signatures for payment. After the visit, you must make contact with TRICARE ISOS to inform them so they can issue an authorization and you can file a claim.
  • Referral Process: Host Nation Facilities or Landstuhl Regional Medical Center (LRMC) & Referral Coordinators at the clinic to assist in making appointments. Host Nation Facilities: Broad availability of specialty care and inpatient services, multiple local facilities within 25 Km.
  • Host Nation Liaison Program: Provide translation, explanation, and information for inpatient and outpatient SHAPE personnel. On call 24-hours a day.
  • Pharmacy : Prescriptions can be filled at a local pharmacy, and send a claim for reimbursement to TRICARE.

TRICARE INTERNATIONAL SOS | EUROPE AND AFRICA

Primary: 0044-208-762-8384

Primary: 0044-208-762-8384

Sunday 24/7
Monday 24/7
Tuesday 24/7
Wednesday 24/7
Thursday 24/7
Friday 24/7
Saturday 24/7

Building:


,

HEALTHCARE FACILITY - PATIENT LIAISON | SHAPE

Primary: 0032-65-41-4009 Secondary: 0032-65-41-4007

Primary: 0032-65-41-4009

Secondary: 0032-65-41-4007

Sunday 24/7
Monday 24/7
Tuesday 24/7
Wednesday 24/7
Thursday 24/7
Friday 24/7
Saturday 24/7

Building: 401

Mons
SHAPE, Belgium, BE 9708

NOTICE: Provide translation, explanation, and information for inpatient and outpatient services of SHAPE personnel. On call 24-hours a day.

Healthcare | Civilians

Civilians are able to use the SHAPE Healthcare Facility, the Brussels Health Clinic, and the Geilenkirchen Clinic. Please work with your health insurance provider to see what's covered at an Army facility. 

Off-post facilities may also be used, but please work with your insurance provider to know what's covered overseas. Healthcare on the economy may have to be paid upfront and submitted for reimbursement afterwards. 

HEALTHCARE FACILITY - PATIENT LIAISON | SHAPE

Primary: 0032-65-41-4009 Secondary: 0032-65-41-4007

Primary: 0032-65-41-4009

Secondary: 0032-65-41-4007

Sunday 24/7
Monday 24/7
Tuesday 24/7
Wednesday 24/7
Thursday 24/7
Friday 24/7
Saturday 24/7

Building: 401

Mons
SHAPE, Belgium, BE 9708

NOTICE: Provide translation, explanation, and information for inpatient and outpatient services of SHAPE personnel. On call 24-hours a day.

Banking

On-Post Banking

If you open an account with Andrews Federal Credit Union you will need to bring your US ID to the branch. With AFCU, you can pay your Belgian bills online. You can set up an allotment, you can easily transfer money from another US account or you can deposit cash (USD or EUR).

Please note: Andrews Federal Credit Union is not a Belgian bank and therefore not an option for a local security deposit for your housing.

Off Post Banking

U.S. Personnel must have a U.S. Passport to open a Belgian bank account. This is the only accepted ID. 

If you open an account at ING, you can begin your registration online and via email, and then make an appointment with the branch to complete the registration. The website provides information on what documents are required. If you open an account with a local Belgian bank, different banks have different requirements and you will need to contact the bank to find out what their requirements are. In most cases you will need your Passport and Protocol ID, and in some cases they will require that you have your physical address on the ID.

*no federal endorsement implied 

On-Post Banking

ANDREWS FEDERAL CREDIT UNION | CHIEVRES (AFCU)

Primary: 0032-68-65-6680

Primary: 0032-68-65-6680

Sunday Closed
Monday 10:00 a.m. to 5:00 p.m.
Tuesday 10:00 a.m. to 5:00 p.m.
Wednesday 10:00 a.m. to 5:00 p.m.
Thursday 10:00 a.m. to 5:00 p.m.
Friday 10:00 a.m. to 5:00 p.m.
Saturday 10:00 a.m. to 2:00 p.m.

Building: 20201

Rue du Chateau
Chièvres Air Base, Belgium, BE 9708

NOTICE: DSN: 314-597-6309

Off-Post Banking

ING BANK | NIMY, BELGIUM

Primary: 0032-24-64-6664

Primary: 0032-24-64-6664

Sunday Closed
Monday 9:00 a.m. to 12:30 p.m., 1:30 p.m. to 4:30 p.m.
Tuesday 9:00 a.m. to 12:30 p.m., 2:00 p.m. to 6:00 p.m.
Wednesday 9:00 a.m. to 12:30 p.m.
Thursday 9:00 a.m. to 12:30 p.m., 2:00 p.m. to 6:00 p.m.
Friday 9:00 a.m. to 12:30 p.m.
Saturday Closed

Building:


,

BNP BANK | BELGIUM

Primary: 0032-27-62-6000

Primary: 0032-27-62-6000

Sunday Closed
Monday 9:00 a.m. to 8:00 p.m.
Tuesday 9:00 a.m. to 8:00 p.m.
Wednesday 9:00 a.m. to 8:00 p.m.
Thursday 9:00 a.m. to 8:00 p.m.
Friday 9:00 a.m. to 8:00 p.m.
Saturday 9:30 a.m. to 12:30 p.m.

Building:


,

BELFIUS BANK | BELGIUM

Primary: 0032-65-60-3050

Primary: 0032-65-60-3050

Sunday Closed
Monday Closed
Tuesday 8:00 a.m. to 8:00 p.m.
Wednesday 8:00 a.m. to 8:00 p.m.
Thursday 8:00 a.m. to 8:00 p.m.
Friday 8:00 a.m. to 8:00 p.m.
Saturday 9:00 a.m. to noon

Building:


, BE

Housing Office

Finding a Home

When renting a home, a deposit of up to two months rent is typically required (3 months in Brussels region). If you select a home that is not coordinated through the housing office, ask the landlord if they are willing to include the military clause into the lease.

It is not recommended to sign a lease without the military clause. All US personnel are required to contact the US Housing Office within 48 hours of arrival to schedule an in-processing appointment and determine which type of housing they are eligible for.

Note that if you have children attending school, be sure to confirm that a school bus stop is established nearby if you intend on your child taking the bus to school. Search for preapproved homes from the housing office at Homes.mil. Another option, Immoweb.be, is a local website where other homes may be viewed but keep in mind these are not approved by the DoD and the landlords or realtors may choose not to accept military clause leases.

HOUSING | CHIEVRES / SHAPE (DPW)

Primary: 0032-65-75-7400

Primary: 0032-65-75-7400

Sunday Closed
Monday 9:00 a.m. to 1:00 p.m., 1:30 p.m. to 4:00 p.m.
Tuesday 9:00 a.m. to 1:00 p.m., 1:30 p.m. to 4:00 p.m.
Wednesday 9:00 a.m. to 1:00 p.m., 1:30 p.m. to 4:00 p.m.
Thursday 9:00 a.m. to noon
Friday 9:00 a.m. to 1:00 p.m., 1:30 p.m. to 4:00 p.m.
Saturday Closed

Building: 209

Avenue de Berlin
SHAPE, Belgium, BE 9708

NOTICE: DSN: 314-597-7400

LENDING CLOSET | SHAPE (ACS)

Primary: 0032-65-75-7365 Secondary: 0032-65-75-7364

Primary: 0032-65-75-7365

Secondary: 0032-65-75-7364

Sunday Closed
Monday 8:00 a.m. to 5:00 p.m.
Tuesday 8:00 a.m. to 5:00 p.m.
Wednesday 8:00 a.m. to 5:00 p.m.
Thursday 8:00 a.m. to 12:00 p.m.
Friday 8:00 a.m. to 5:00 p.m.
Saturday Closed

Building: 318


Mons,

NOTICE: DSN: 597-7365/7364

CENTRALIZED FURNITURE MANAGEMENT OFFICE | CHIEVRES (CFMO)

Primary: 0032-68-25-5386 Secondary: 0032-68-25-5387

Primary: 0032-68-25-5386

Secondary: 0032-68-25-5387

Sunday Closed
Monday 8:30 a.m. to 12:00 p.m., 12:30 p.m. to 4:00 p.m.
Tuesday 8:30 a.m. to 12:00 p.m., 12:30 p.m. to 4:00 p.m.
Wednesday 8:30 a.m. to 12:00 p.m., 12:30 p.m. to 4:00 p.m.
Thursday 8:30 a.m. to 12:00 p.m., 12:30 p.m. to 3:00 p.m.
Friday 8:30 a.m. to 12:00 p.m., 12:30 p.m. to 4:00 p.m.
Saturday Closed

Building: 20023

Chaussee de Mons
Chièvres Air Base, Belgium, BE 9708

NOTICE: DSN: 314-597-5386 / 5387

School K- 12th Grade

A photograph of MPs at a school

Programs for Children

  • Child and Youth Services (CYS) offers hourly care and full day programs for children 6 weeks to 5 years old, Monday through Friday from 6:00 a.m. to 6:00 p.m. (hourly care is available on a space available basis).
  • Camps throughout the year are offered
  • School Age Center (SAC) offers before and after school care for children in K to 5th grade. Before school care is open from 6:00 a.m. to 8:45 a.m., after school care is from 3:00 p.m. to 6:00 p.m. SAC provides care from 6:00 a.m. to 6:00 p.m. on no-school days.
  • The Youth Center is open to all registered youth in 6th - 12th grade.
  • The Youth Sports and Fitness Program offers a variety of individual and team sports for children and youth between 3 - 18 years old.
  • CYS programs are open to all NATO and US ID Card holders

Local Belgian and International Schools

  • Local Belgian Schools: Pre-school to 12th grade, tuition is free.
  • International Schools: Pre-school to 12th grade, tuition required.

For more information on schools, contact the School Liaison Officer for assistance.

SHAPE AMERICAN ELEMENTARY SCHOOL | SHAPE (DODDS)

Primary: 0032-65-75-7720

Primary: 0032-65-75-7720

Sunday Closed
Monday 8:30 a.m. to 4:00 p.m.
Tuesday 8:30 a.m. to 4:00 p.m.
Wednesday 8:30 a.m. to 4:00 p.m.
Thursday 8:30 a.m. to 4:00 p.m.
Friday 8:30 a.m. to 4:00 p.m.
Saturday Closed

Building: 750-C

Rue de Vilnius
Casteau, 7010

NOTICE: DSN (314) 597-7720

SHAPE AMERICAN MIDDLE SCHOOL | SHAPE (DODDS)

Primary: 0032-65-75-7730

Primary: 0032-65-75-7730

Sunday Closed
Monday 8:00 a.m. to 4:00 p.m.
Tuesday 8:00 a.m. to 4:00 p.m.
Wednesday 8:00 a.m. to 4:00 p.m.
Thursday 8:00 a.m. to 4:00 p.m.
Friday 8:00 a.m. to 4:00 p.m.
Saturday Closed

Building: 750-A

Avenue d’Ankara
Casteau, 7010

NOTICE: DSN (314) 597-7730

SHAPE AMERICAN HIGH SCHOOL | SHAPE (DODDS)

Primary: 0032-65-75-7740

Primary: 0032-65-75-7740

Sunday Closed
Monday 8:00 a.m. to 4:00 p.m.
Tuesday 8:00 a.m. to 4:00 p.m.
Wednesday 8:00 a.m. to 4:00 p.m.
Thursday 8:00 a.m. to 4:00 p.m.
Friday 8:00 a.m. to 4:00 p.m.
Saturday Closed

Building: 735

Avenue de Paris
Casteau, 7010

NOTICE: DSN (314) 597-7740

SCHOOL LIAISON OFFICER | CHIEVRES/SHAPE

Primary: 0032-65-75-7981 Secondary: 0032-22-80-9537

Primary: 0032-65-75-7981

Secondary: 0032-22-80-9537

Sunday Closed
Monday 8:00 a.m. to 5:00 p.m.
Tuesday 8:00 a.m. to 5:00 p.m.
Wednesday 8:00 a.m. to 5:00 p.m.
Thursday 8:00 a.m. to 5:00 p.m.
Friday 8:00 a.m. to 5:00 p.m.
Saturday Closed

Building: 503

Rue Grande
Casteau, 7010

NOTICE: DSN: 597-7981 / 597-9537; Please note - the Brussels School Liaison Officer rotates between Brussels and SHAPE, please call for an appointment.

CHILD AND YOUTH SERVICES | CHIEVRES/SHAPE (CYS)

Primary: 0032-65-75-7982 Secondary: 0032-65-75-7345

Primary: 0032-65-75-7982

Secondary: 0032-65-75-7345

Sunday Closed
Monday 6:00 a.m. to 6:00 p.m.
Tuesday 6:00 a.m. to 6:00 p.m.
Wednesday 6:00 a.m. to 6:00 p.m.
Thursday 6:00 a.m. to 6:00 p.m.
Friday 6:00 a.m. to 6:00 p.m.
Saturday Closed

Building:

Rue Grande
Casteau, 7010

NOTICE: DSN 597-7982 / 7345 | Open to all NATO and US ID Card holders

Additional Resources

U.S. Army Garrison Benelux

U.S. Army Garrison Benelux MWR

AFN Benelux

Mission Partners

Other Facebook Pages

COVID-19 Resources