DEERS/ID Cards
General Information
For information on hours of operations, scheduled closures, and contact information for the DEERS/ID Card Office, please see the "Hours and Contact Information" tab.
Customers must present 2 valid forms of identification and the appropriate required documentation to receive ID card services.
Acceptable IDs
Two valid forms of identification are required to receive a government issued ID | ||
One valid form must be from the "primary proof of identity" list, the second form can be from either list. The identity source documents must be bound to the applicant and shall neither be expired nor cancelled. If the two identity source documents bear different names, evidence of a formal name change must be provided. | ||
Primary proof of identity | Secondary proof of identity | |
U.S. Military ID Card | U.S. Social Security Card issued by the Social Security Administration | |
U.S. Military Family Member's Card | Original or certified copy of a Birth Certificate issued by a state, county, municipal authority, possession, or outlying possession of the United States, bearing an official seal | |
Driver's License or an ID Card issued by a state or possession of the United States, provided it contains a photograph | ID card issued by a federal, state, or local government agency or entity, provided it contains a photograph | |
U.S. Passport or U.S. Passport Card | Voter's registration card | |
Permanent Resident Card or an Alien Registration Card (INS Form I-551) | U.S. Coast Guard Merchant Mariner Card | |
Employment Authorization document that contains a photograph (INS Form I-766) | Cerrtificate of U.S. Citizenship (INS Form N-560 or N-561) | |
Personal Identity Verification Card | Certificate of Naturalization (INS Form N-550 or N-570) | |
Foreign Passport | U.S. Citizen ID Card (INS Form I-197) | |
ID Card for Use of Resident Citizen in the United States (INS Form I-179) | ||
Certificate of Birth Abroad or Certification of Report of Birth issued by the Department of the State (Form FS-545 or Form DS-1350) | ||
Temporary Resident Card (INS Form I-688) | ||
Employment Authorization Card (INS Form I-688A) | ||
Reentry Permit (INS Form I-327) | ||
Refugee Travel Document (INS Form I-571) | ||
Employment Authorization document issued by the Department of Homeland Security | ||
Employment Authorization document issued by the Department of Homeland Security with photograph (INS Form I-688B) | ||
Foreign ID with photograph | ||
Driver's License issued by a Canadian Government entity | ||
Native American Tribal Document | ||
Required Documentation for Issuance of IDs
ID Type | Documentation Required |
|---|---|
CAC (Active duty, Reserve, Guard, Civilian, Contractor, NAF, AAFES) | - Promotion orders |
Geneva Convention CAC | - Contractor must have a SPOT LOA (Letter of Authorization) with the proper boxes checked |
Retired Military | - Two valid forms of ID (see "Acceptable ID" tab) |
Individual Ready Reserve | - Two valid forms of ID (see "Acceptable ID" tab) |
Dependent ID- Spouse | - Two valid forms of ID (see "Acceptable ID" tab) |
Dependent under 18 years of age | No ID Necessary |
Dependent over 21 years of age (Student) | - Two valid forms of ID (see "Acceptable ID" tab) |
Dependent over 21 years of age (Incapacitated Child) | - Two valid forms of ID (see "Acceptable ID" tab) |
Other Dependent (Parent, Parent-in-Law, etc) | - Two valid forms of ID (see "Acceptable ID" tab) |
DAV (initial issuance) | -Two valid forms of ID (see "Acceptable ID" tab) |
Update/Verify DEERS
Online:
Visit the DEERS Web Site at: https://www.dmdc.osd.mil/appj/address and follow the steps to update your address, email address, and phone numbers online. (MUST have CAC or DFAS PIN)
Via the Beneficiary Web Enrollment Web Site at: https://www.dmdc.osd.mil/appj/bwe/indexAction.do This site is linked directly to the DEERS database, so when you update your information via this portal, it not only updates DEERS, but also with your regional contractor. (MUST have a CAC or DFAS PIN)
Telephone:
Call the Defense Manpower Data Center Support Office at 1-800-538-9552 to update your addresses, email address, and phone number. (TTY/TDD for the deaf: 1-866-363-2883)
Postal Service:
Mail changes to the Defense Manpower Data Center Support Office. You must include supporting documentation if you are updating a Family member’s status:
Defense Manpower Data Center Support Office
ATTN: COA
400 Gigling Road
Seaside, CA 93955-6771
Fax:
Fax address, email address or phone number changes to the Defense Manpower Data Center Support Office at 1-831-655-8317.
In person:
To add or remove Family members, visit a local DEERS office. You can search for an office near you by visiting http://www.dmdc.osd.mil/rsl/. Call the office first to verify location and business hours.
Requirements for DEERS Enrollment
Individual | Documentation Required |
|---|---|
Spouse | - Marriage Certificate |
Former spouse | - Marriage Certificate |
Dependent child(newborn children can be entered into DEERS within the first 90 days) | - Birth Certificate |
Dependent Stepchild | - Birth Certificate |
Adopted Child | - Final Adoption Decree |
Ward | - Birth Certificate |
Dependent over 21 years of age (Student) | - Birth Certificate |
Dependent over 21 years of age (Incapacitated Child) | - Birth Certificate |
Other Dependent (Parent, Parent-in-Law, etc) | - Birth Certificate |
DAV | - Birth Certificate |
Retired Military | - Two valid forms of ID (see "Acceptable ID" tab) |
IRR | - Two valid forms of ID (see "Acceptable ID" tab) |
Dependency Applications
To be considered sufficiently dependent upon the Sponsor, the claimed dependent’s qualifying income must be less than 50% of his/her expenses and the member's contribution must exceed 50% of the dependent's expenses. This can include:
Parent, parent-in-law, step-parent, parent by adoption, or any person who stood in loco parentis to the member for at least five years prior to the member's emancipation.
Ward of a court who is unmarried and placed in legal and physical custody of the member for a period of at least 12 consecutive months.
When the Sponsor is Army, dependency determination for Wards of Court is not required
For more information click for the Dependency Claims handout and the instructions for Parents and Dependency Determination for Incapacitated Children (example of Medical Sufficiency Letter).
Additional information regarding secondary dependents and how to complete and submit the applications may be found at https://www.dfas.mil.
Hours and Contact Information
Hours:
Days | Hours | Notes |
|---|---|---|
Mon/Wed/Fri | 0915-1530 | CLOSED for lunch from 1130-1215 |
Tue/Thu | 0800-1530 | CLOSED for lunch from 1130-1215 |
Sat/Sun | CLOSED | |
Federal holidays | CLOSED |