Our Mission
To determine the eligibility and issue identification cards and maintain/update information in the DEERS database. Provide professional, quality customer service to all Soldiers, Family Members, Retirees, Civilian and Contract Employees.
OUR BASIC PROCEDURES
Customers must present valid identification and required documentation at the scheduled appointment. Each person requiring ID card assistance will need to establish their own, separate appointment time. Sponsors must accompany their Family members at all times. However, this facility does accept either a power of attorney in the absence of the Sponsor, or a DD Form 1172-2 that is generated by a DEERS/ID Cards Facility. You may schedule appointments online by using the following link:
DEERS/RAPIDS website to schedule an ID Card appointment.