For Newcomers
Welcome to West Point!
Soldier In‑Processing:
All incoming Soldiers must sign in with their gaining unit before beginning installation in‑processing. After signing in, Soldiers will report to the Military Personnel Division (MPD), 622 Swift Road, to receive the official Installation In‑Processing Checklist and attend the daily 1000 briefing. MPD is closed from 0800–1300 on the first and third Thursday of each month. Soldiers must bring PCS orders (with amendments, if applicable) and their PCS absence request.
Military Personnel Division (MPD):
MPD is the only organization authorized to issue the Installation In‑Processing Checklist. Housing and Finance cannot process newly arrived Soldiers without the MPD‑issued checklist. Soldiers arriving after duty hours must sign in with their unit and report to MPD the next duty day.
Location: 622 Swift Road (Bowling Alley building)
Hours: Monday–Friday, 0800–1600
Closed: 0800–1300 on the first and third Thursday
Appointments: Not required
Incoming Family Members:
Families arriving to West Point can access information on housing, schools, childcare, medical and dental services, community programs, and installation access through the resources listed on this page. Army Community Service (ACS) provides additional support and relocation assistance for Families as they transition to the installation.
Incoming Civilian Employees:
New civilian employees should coordinate with their hiring manager and HR representative to complete required onboarding actions. Information on CAC issuance, visitor access, required documents, and in‑processing steps is available on the For Civilian Employees page. This resource provides guidance for accessing the installation, preparing for the first duty day at West Point, and other helpful resources.
- Army Community Service (ACS) — Bldg 622, Swift Road. Programs and support for Soldiers, Families, and Civilians.
- Army Continuing Education Center — 683 Buckner Hill Road. Education counseling, testing, and tuition assistance support.
- Commissary — 1200 Stony Lonesome Road. Grocery services for authorized patrons.
- Directorate of Emergency Services (DES) — 616 Swift Road. Gate access, visitor and central area passes, and law enforcement services.
- Employee Assistance Program (EAP) — Bldg 622, Swift Road. Confidential counseling and workplace support services.
- Fitness Centers (MWR Fitness Center) — 681 Rogers Place #206. Fitness and wellness facilities for Soldiers, Families, and Civilians.
- Housing Services – West Point Family Homes — 126 Washington Road. On‑post housing information and support.
- Installation Exchange (Main PX) — 1204 Stony Lonesome Road. Retail and services for the West Point community.
- Keller Army Community Hospital — 900 Washington Road. Medical services for Soldiers, Families, and eligible beneficiaries.
- Religious Services — Cadet Chapel (722 Derussy Road) and Post Chapel (Bldg 692, Biddle Loop). Worship services, counseling, and spiritual support.
- Shuttle Services — North–South Shuttle available to Soldiers, Cadets, employees, contractors, and visitors.
- Veterinary Services — 630 Hodges Place. Veterinary care for authorized pets.
- West Point Exchange (Main PX) — 1204 Stony Lonesome Road. Retail and services for the West Point community.
Unit‑Specific In‑Processing:
- Garrison Military Police & USAG — Report to Building 616 (0900–1600); after hours report to the PMO Desk Sergeant.
- MEDDAC — Report to S‑1, Building 662, Room 1; after hours contact the Keller AOD at 315‑774‑8900.
- DENTAC — Report to Keller Army Community Hospital, 2nd Floor, Room 2D14; after hours report to the PMO Desk Sergeant in Building 616.
- HHC USMA (Staff & Faculty) — Sign in with HHC USMA; after hours report to the PMO Desk Sergeant at 616 Swift Road.
- USMA Band — Report to Band Headquarters, Building 685; after hours contact the Admin Section and the Duty NCO.
For monthly community information, please see our CLIF page here.