ALASKA CASUALTY ASSISTANCE CENTER

The mission of the Alaska Casualty Assistance Center is to provide assistance to the grieving families of deceased military personnel, Active-duty and retired, by providing the final demonstration of our nation’s gratitude to those who faithfully defend our country in peace and war. We provide assistance to next-of-kin of critically injured, ill or deceased Army Soldiers, retirees, and veterans to include Benefits Counseling; Military Funeral Honors; and Casualty Assistance /Notification Officer training (CAO / CNO).
Alaska Casualty Assistance Center
Chief, Alaska Casualty Assistance Center
Contact Number: 907-384-1904
Location: Building 600, Room 101
Hours of Operation: Monday - Friday 7:30 a.m. - 4:00 p.m.
Mission: Provide casualty, mortuary, survivor outreach services, military funeral honors, and offer support, guidance and services to Soldiers and their families in the Alaska area.
Casualty Operations Coordinator
Contact Number: 907-384-1965
Location: Building 600, Room 101
Hours of Operation: Monday - Friday 8:00 a.m. - 4:00 p.m.
Mission: Provide casualty, mortuary, survivor outreach services, military funeral honors, and offer support, guidance and services to Soldiers and their families in the Alaska area.
Mortuary Affairs Coordinator
Contact Number: 907-384-3811
Location: Building 600, Room 101
Hours of Operation: Monday - Friday 7:30 a.m. - 4:00 p.m.
Mission: Provide casualty, mortuary, survivor outreach services, and offer support, guidance and services to Soldiers and their families in the Alaska area. Responsible for the briefing of all mortuary benefits for Active-duty deaths, care of remains, return of personal effects to the Person Eligible to Receive Effects.
Military Funeral Honors Coordinator/Line of Duty Investigations
Contact Number: 907-384-3348
Location: Building 600, Room 101
Hours of Operation: Monday - Friday 8:00 a.m. - 4:00 p.m.
Mission: Provide Military Funeral Honors for all Active duty and former honorably discharged military retirees and veterans in the Municipality of Anchorage and Fairbanks North Borough areas.
All Funeral Honors request must be received by this office 48 hours (2 workdays) prior to the date of scheduled service. Sufficient notification is needed to properly and safely transport the funeral detail to the interment site. However, attempts will be made to confirm all details. Anything received less than the 48 hours (2 workdays) is considered a short notice; but it does not guarantee that a Military Funeral Honors team will be available.
Military Funeral Honors outside of the Municipality of Anchorage and Fairbanks North Star Borough contact the Alaska Army National Guard at (907) 428-6688 or (907) 854-1930.
Casualty Assistance/Notification Officer Trainer
Contact Number: 907-384-1936
Location: Building 600, Room 101
Hours of Operation: Monday - Friday 7:30 a.m. - 3:30 p.m.
Mission: Provide certified Casualty Notification Officer/Casualty Assistance Officer training to Active- Duty, Army Reserve, and National Guard units; conduct training during commander/first sergeant course; Brief during CARE Team Training; and conduct pre & post-deployment DD93/SGLI briefs.
Requirements: Soldiers are required to be in the rank of SFC and above; CW2 and above; CPT and above with six or more years in service. Contact the casualty trainer two weeks prior to class date. Division Schools has a copy of the training schedule or you can contact the trainer to register for training and get a copy of the calendar.
Benefits Coordinator
Contact Number: 907-384-1936
Location: Building 600, Room 101
Hours of Operation: Monday - Friday 8:00 a.m. - 4:00 p.m.
Mission: Counsel Survivors and Soldiers on benefits provided by law, and coordinate with outside organizations (American Red Cross, Army Emergency Relief, etc.) for assistance as needed.
Requirements: You need the following to process applications for benefits: death certificate, account information, and social security card.
Death of a family member (child) must meet the following criteria to be eligible: must be 20 weeks of gestation, over 350 grams in weight up to the age of 18 or if enrolled in fulltime college up to the age of 23.
Main Number: 907-384-3811
Fax: 907- 384-1987
Location:
Department of Army Directorate of Human Resources
Attn: AMIM-AKH-C
Alaska Casualty Assistance Center
600 Richardson Drive, Room 101
Joint Base Elmendorf-Richardson, Alaska 99505
Hours of Operation: 7:30 a.m. - 4 p.m. Monday - Friday Closed Weekends & Federal Holidays
For emergencies after duty hours, call the Alaska Casualty Assistance Center On-Call at 907-440-4377.
Other Branches of Service Casualty Reporting Office Contacts
U.S. Air Force
Call 907-552-2610/7618, or Air Force Casualty Assistance Representative Locator at 877-353-6807. Voicemail is available after duty hours and individuals who leave a message will be called back the next duty day.
U.S. Navy
Call toll free - 1-800-368-3202 (duty hours only). After normal duty hours 901-634-9279 For Casualty Watch Officer Comm: 901-874-2501 DSN: 882-2501
U.S. Marine Corps
Call HQMC Casualty Quantico, VA Phone: 1-800-847-1597 Email: casualty.section@usmc.mil
U.S. Coast Guard
Call U.S. Coast Guard Office of Decedent Affairs at 703-872-6647 or 786-510-3595 or via email at ARL-PF-CGPSC-PSDFS-CASUALTY@uscg.mil for Coast Guard Casualty Assistance.
Other Branches of Service Military Funeral Honors Contacts
U.S. Air Force
Call 907-552-2252 or 907-551-8996. Email: honorguard2@us.af.mil
U.S. Navy
Call 360-315-3275 or 360-315-3273. Email: NavyFuneralHonorsNW@us.navy.mil
U.S. Marine Corps
Request honors at https://www.hqmc.marines.mil/Agencies/Casualty-MFPC/Funeral-Honors/
U.S. Coast Guard
Call Honor Guard Operations at 703-313-5411 or email HQS-Honor_Guard-OPS@uscg.mil