Arrival "HaiSai"

• Managed through the Army Barracks Management Program (ABMP)
• Housing is assigned based on:
  • Rank
  • Availability
  • Regulatory guidelines

• Managed by Kadena Air Base Housing Office
• Applies to:
  • Accompanied military families
  • Off-post housing coordination

Civilians Live Off-Post

Department of Defense Family Housing is assigned according to a priority system. Since there are not enough homes for all accompanied military families, on-post homes are not currently being offered to Department of Defense Civilians. The exception to this policy is placement on the Key and Essential Personnel List which is centrally controlled by the 18th Wing with input from MCIPAC, USN and USAG-Okinawa

• On-post housing is prioritized by:
  • Rank
  • Bedroom entitlement
  • Availability
• Off-post housing:
  • Requires command approval
  • May involve out-of-pocket costs (utilities, transportation, etc.)

Your ID card is required for:

• Installation access
• Commissary and Exchange use
• Mail services
• Daily base activities

Schedule online:

https://idco.dmdc.osd.mil/idco/ ⚠

Building 210, Room 100

DSN: 315-644-5824 / 4125

• Service members
• Civilian employees
• Authorized family members (age 10+)

For our new clients who have just arrived, you will need to come to the Okinawa Veterinary Activity (VETAC) for your pet’s registration and initial quarantine exam within 72 hours (3 business days) of your arrival. This exam is to verify your pet is not showing symptoms of rabies. Registration forms are available at the clinic or can be downloaded and printed out from our website at: https://phcp.health.mil/Commands/Public-Health-Activity-Japan/Okinawa/ ⚠

Please make sure to bring your pet(s) and any documentation you have, including previous pet records, and travel related documents to your appointment! 

The Okinawa VETAC staff is committed to efficiently providing quality veterinary care. We understand your time is valuable. To accommodate all our clients, we will be unable to offer any additional services during your quarantine appointment. If your pet(s) require any additional services, please see the front desk staff to schedule a sick call or wellness appointment for your pet(s).

The pets of personnel assigned to Torii Station will receive their veterinary services through the Kadena Airbase VETAC.

Okinawa Veterinary Activity

Kadena AB, BLDG 731 Davis Ave                                                     

Website: https://phcp.health.mil/Commands/Veterinary-Readiness-Activity-Japan/Okinawa/

Hours of Operation: Monday - Thursday: 0830 - 1630 / Friday 0830 - 1500
Closed all Federal Holidays and Last Duty Day of the month for Inventory/Training

Contact Information:

DSN: 630-3990

JPN: 098-938-1110, wait for dial tone-630-3990 

USA: 512-630-3990

Email: usarmy.zama.medcom-ph-p.mbx.pha-j-okinawa-vetac@health.mil

Okinawa VETAC strives to deliver high-quality care to all our Military family and their pets through the support of our highly capable team comprised of NAF, MLCs (local nationals), and the Army Veterinary Corps. The Okinawa VETAC provides Military Working Dog medical care for the III Marine Expeditionary Force and the 18th Air Wing. Our clinic serves as the Role III veterinary referral for the Indo-Pacific region. The Okinawa VETAC provides healthcare to over 12,000 personally owned animals and supports the Government of Japan with the Rabies Prevention Program. Okinawa Branch ensures food safety across 13 installations on the island. 

• Register your pets with the VETAC on Kadena AB
• Update vaccinations as needed and required
• Keep animals contained and under control

Location:

Camp Foster Vehicle Registration Office

(cross the street from the Commissary, behind the bowling alley)

Hours of Operation:

• Monday–Friday: 0730–1600
• Closed on weekends, U.S. holidays, and Japanese holidays (limited services may apply)

To register a vehicle, you must:

• Possess a valid SOFA driver’s license
• Maintain required insurance coverage
• Ensure the vehicle meets Japanese safety and inspection standards

All vehicles must carry valid insurance. Requirements include:

• Japanese Compulsory Insurance (JCI)
  • Purchased for 1, 2, or 3 years depending on the vehicle
• Supplemental Insurance (strongly recommended)
  • Covers additional liability and damages
  • Required by most commands

• Shipping can be costly and restrictive
• Vehicles must meet Japanese emissions and inspection standards
• Large vehicles may be difficult to operate due to:
  • Narrow roads
  • Limited parking

• Many personnel purchase vehicles locally instead of shipping
• Prices vary, but typical used vehicles range from:
  • $500 – $3,000+ depending on condition and inspection status
• Vehicles nearing inspection expiration may require additional costs

• USAG Okinawa Torii Station has an MWR Auto skills Center that can assist with a variety of repairs.

BLDG 284

+81(98)962-5612

https://torii.armymwr.com/programs/auto-skills-development ⚠

• Kadena Airbase Shogun Auto Care Center: Mon-Fri 0800-1700

Also has a U-Wrench-it option (see site for details)

https://kadenafss.com/shogun-auto ⚠

Numbers: 

Mobile: +81.036.868.2221

Service Center Mobile: +81.036.868.2222

Kadena DSN: 966.7355

Marine Camps DSN: 99.03.4580.0135 (Dial 6 – 7355)

From US: 1.512.672.7355

• Depending on your car's issues, it can be serviced at the Car Care Center on-post. They can also advise you if your car requires off-post servicing at a dealership

Before departing Okinawa:

• Vehicles must be sold, transferred, or properly disposed of
• Options include:
  • Selling to another SOFA-status individual
  • Using Auto Skills Center junking services
  • Selling through a dealership

U.S. Naval Hospital Okinawa at Camp Foster is a full-service hospital that provides care comparable to many stateside facilities.

Phone (routine): DSN: 646-WELL
If calling from a cellular phone: 098-971-WELL

IN CASE OF EMERGENCY:

Ambulance from On base: 911
Ambulance from Off base or Cell: 098-911-1911

Hours: 24 hours per day, 365 days per year

Location: USNH Okinawa
Camp Foster
BLDG 960
First Floor, West Wing

Host Nation Assistance: If you experience a medical emergency:

Dial 119 for an ambulance.

• Ambulance transport is free, but hospital treatment will incur charges.

Healthcare in Japan can operate differently than in the United States.

• Japanese emergency departments are not required to accept patients or provide stabilization as U.S. hospitals are.
• Hospital acceptance may take time, even during emergencies.
• Medical capabilities at Japanese hospitals can vary from day to day.

There are no medical facilities on Torii Station.

Army personnel receive care at Internal Medicine, U.S. Naval Hospital Okinawa, Camp Foster, except 1-1 Air Defense Artillery personnel stationed on Kadena Air Base, who report to the Kadena 18th Medical Group Clinic.

Army family members are assigned either to a military medical facility or to a community provider, depending on their TRICARE plan.

U.S. Naval Hospital Okinawa at Camp Foster is a full-service hospital that provides care comparable to many stateside facilities. Primary care is also available at:

• Bush Clinic, Camp Courtney
• Kinser Family Practice
• Evans Clinic, Camp Foster
• Kadena Clinic

 U.S. civilian employees assigned overseas may be eligible for care at military medical facilities on a space-available basis and for a fee. Availability depends on location, staffing, and patient demand. Active-duty service members and their families remain the priority for care.

 Routine dental and optometry services may not always be available through military facilities.

 Because military medical care overseas can be limited and expensive:

• Speak with your gaining CHRA and sponsor before arrival about your family’s medical needs.
• Keep health insurance that covers care off post.
• Contact your insurance carrier to confirm what receipts and claims are accepted for overseas care.
• Ask your local TRICARE office or coworkers for referrals to host-nation providers.

 More information on Federal Employees Health Benefits is available through the Office of Personnel Management.

 For host-nation medical options, visit:

Host Nation Medical – Options (army.mil) ⚠

The dental clinic on Torii Station provides care for active-duty personnel.

Family members of active-duty personnel may receive dental care at Kadena Air Base or Camp Foster when staffing and availability permit. However, most dental care is referred to local providers that accept TRICARE Dental.

For more information on Dental Health Activity in Japan: https://www.usarj.army.mil/units/dentac/ ⚠

U.S. civilian employees overseas may receive care at military medical facilities on a space-available basis and for a fee, but routine dental care is often limited. Many civilians and family members will need to use host-nation dental providers.

Before arrival or as soon as possible after assignment:

• Review your dental coverage
• Confirm overseas claim requirements with your insurance provider
• Ask your insurance provider for local provider recommendations

When traveling to Japan:

• Bring no more than a 30-day supply of medication.
• Medication must be in the original bottle with the pharmacy label.

If you need to bring more than a 30-day supply, you must apply for an import certificate: "Yunyu Kakuninsho" (Medication Import Certificate)

Medications That May Be Prohibited

Some medications legal in the U.S. are restricted or prohibited in Japan, including:

• Stimulants (example: Adderall)
• Narcotic medications (example: Percocet)
• Psychotropic drugs
• Certain controlled substances

Always verify medication status with ⚠

Ministry of Health, Labor and Welfare: Japan Medication Rules ⚠

Additional guidance is available from the: U.S. Embassy & Consulates in Japan ⚠

Optometry and Optical Services are available at the Kadena Main Exchange ⚠

Healthcare in Japan can operate differently than in the United States.

• Cultural approaches to doctor-patient interaction, pain management, and behavioral health treatment may differ from U.S. practices.
• Behavioral health services are limited across Japan.
• Specialized therapies for children, including ABA therapy, are extremely limited or unavailable.