Service Advisory

SERVICE ADVISORY | RESTRICTED PASSPORT SERVICES 

(SCHOFIELD BARRACKS)

From Aug. 17 to Sept. 25, the U.S. Army Garrison Hawai‘i Passport Office will be restricted to Soldiers and Family members on Permanent Change of Station (PCS) orders only due to limited agent availability.

Effective Dates:Aug. 17 – Sept. 25, 2026
Location:Soldier Support Center, Directorate of Human Resources
Bldg. 673, Ayres Ave., Schofield Barracks, HI
Appointment Hours:Tuesdays & Thursdays | 1:00 p.m. – 3:30 p.m. (1300–1530)
Eligible Patrons:Soldiers and Command-Sponsored Family members requiring official passports for PCS
Appointments:usarmy.schofield.id-pacific-visa@army.mil
Operational Missions Note: Official passport processing for operational missions remains available at alternate military passport facilities across O‘ahu.

 

The garrison's passport and naturalization office supports the Department of Defense by assisting service members, civilian employees, and family members in obtaining the official travel documents necessary to facilitate official government travel.

The Passport/Visa Office only accepts and processes applications for official, no-fee, and diplomatic passports for U.S. citizens (native born, naturalized, American Samoa, Virgin Islands, Guam, and Puerto Rico).

You can contact your local passport agent office to receive specific information regarding your travel by emailing the Passport/Visa Office at usarmy.schofield.id-pacific.mbx.passports-visa@army.mil or calling (808) 655-8276.

Note: Passports for unofficial/leisure travel must be applied for through a local U.S. Post Office or Hawai‘i Public Library.