What will you find with ACS? All kinds of programs and services that combine fun with self-improvement.

Army Community Services (ACS) programs support Soldiers, civilian employees and Families in maintaining readiness by coordinating and delivering comprehensive, responsive services that promote self-reliance, resiliency and stability.

Warriors in Transition

Soldier and Family Assistance Center (SFAC) services will betailored and responsive to the needs of the WT and their Families. Mostservices will be present in the SFAC location in order to maximize the convenienceto the WTs and their Families. Other services requiring less than a full-timepresence will be brought forward to the SFAC at designated times. Still otherservices will be provided through priority off-site appointments coordinated bythe SFAC staff. SFAC sites will provide a warm, relaxed environment whereSoldiers and their Families can gather to foster physical, spiritual and mentalhealing.

The services identified to date to be present or coordinated in the SFAC are:

  • Entitlement and Benefits Counseling
  • Military Personnel Services, such as ID cards
  • Educational Services
  • Transition/Employment Assistance
  • Social services to include financial counseling,stress management, translator coordination and Exceptional Family Memberservices
  • Travel pay for Family members on InvitationalTravel Orders (ITO)
  • Substance Abuse information and referral forFamily members
  • Coordination of Legal and Pastoral Services

Soldier and Family Assistance Center (SFAC)

SFAC Locations

Relocation Readiness

Information, Referral and Follow-up (I, R&F)Program
I, R&F supports soldiers, civilians, andtheir families relocating from installation to installation.
Services include in-processing, out-processing, Permanent Change of Station(PCS), Newcomer's briefings, Sponsorship training, Home buyer, and Re-entryworkshops, Welcome packets, worldwide installation information files andLending Closet are also available.

The Relocation Readiness Program is located at Army Community Service, weprovide relocation counseling, guidance and planning services for your nextmove.

Soldier and Family Readiness Group

The Soldier and Family Readiness Group (SFRG) is organized to providemutual support for a unit's family members. SFRG forms the third component ofthe Army's family support system during deployment. It operates during periodsof normal operations, as well, in close coordination with the affiliated unitand, if convenient, with ACS or the Reserve Component Family ProgramCoordinator's Office. The SFRG also serves as an important source ofinspiration, training, and support to empower Army families to increase andenhance their self-reliance.

Goals of the Soldier and Family Readiness Group: Toprovide an opportunity for family members to mutually support each other,prevent isolation, provide information, help involve families in unitactivities, and refer families to community resources when needed.

The two distinct levels of effort ofSoldier and Family Readiness Groups:

  • Activatedfunction - The effort is concentrated around events such as pre-deploymentand mobilization, deployment, and the immediate post-deployment periods. SFRGsprovide support to family members and soldiers by offering information on unitactivities and meetings, and referral assistance about community resources.Activities during this level are geared toward helping family members preparefor imminent separation, cope during the separation, and to bond with otherfamily members in the unit.
  • Sustainingfunction - There is a reduced degree of interaction between SFRG volunteersand family members as well as within the SFRG organization. This period occursmainly during non-deployment periods. During this period, SFRGs continue toupdate rosters of family member addresses and telephone numbers, continueregular meetings between SFRG representatives and unit leaders, and throughgroup meetings or telephone contacts, provide welcoming, sponsorship,orientation, and networking support for new family members and families incrisis or transition.

Violence Prevention and Education

The U.S. Army Family Advocacy Program is dedicated to theprevention, education, prompt reporting, investigation, intervention andtreatment of spouse and child abuse. The program provides a variety of servicesto soldiers and families to enhance their relationship skills and improve theirquality of life. This mission is accomplished through a variety of groups,seminars, workshops and counseling and intervention services.

  • Emergency Placement Care Program (EPC)
  • Victim Advocacy Program (Domestic Violence)
  • Sexual Harassment and Assault Response and Prevention Program(SHARP)
  • FAP education and prevention
  • New Parent Support Program (NPSP)
  • Support groups and enrichment classes

Contact the Family Advocacy Program Manager to begin.

Sexual Harassment Assault Response andPrevention:
SHARP 24-hour Response Hot Line: 1-877-995-5247

Victim Advocacy Program
The Family Advocacy Program: Victim Advocacy Services Program providescomprehensive assistance and support to victims of domestic abuse and sexualassault, including crisis intervention, safety planning, and assistance insecuring medical treatment for injuries, information on legal rights andproceedings, and referral to military and civilian shelters and other resourcesavailable to victims. Victim Advocacy services are available 24 hours a day 7days a week to Soldiers and Family members.

New Parent Support Program
The Army’s New Parent Support Program is a key secondary prevention programwithin the Family Advocacy Program which falls under the umbrella of ArmyCommunity Service. Established in 1995, this voluntary participation programhelps Soldiers and Family members who are expecting a child, or have a child orchildren up to 3 years of age, to build strong, healthy military families. Througha variety of supportive services including home visits, support groups andparenting classes, the NPSP helps Soldiers and Families learn to cope withstress, isolation, post-deployment reunions and the everyday demands ofparenthood.

Army Emergency Relief (AER)

Army Emergency Relief (AER) is a private, non-profit organization establishedto assist Soldiers and their Family members in emergency financial situationsdue to no fault of their own. Financial assistance is given in the form of aninterest-free loan, grant, or combination of the two. Loans are repaid by anallotment.

Education Programs
AER’s Education Program is a secondary mission to help Army Families withthe costs of education. The three separate scholarship programs are:

  • StatesideSpouse Education Assistance Program
    • Applicant must be the Spouse or widow(er) of anactive duty or retired Soldier and reside in the United States.
    • Stateside applicants must be full time students.
    • First undergraduate degrees only.
    • Active duty military personnel are not eligible.
  • OverseasSpouse Education Assistance Program
    • Applicants must be a Spouse of an active dutySoldier assigned in Europe, Korea, Japan, or Okinawa.
    • Applicants must physically reside with theSoldier at the assigned location.
    • First undergraduate degrees only.
    • Off post students are not eligible.
    • Spouses may be part time or full time students.
  • MajorGeneral James Ursano Scholarship Fund for Dependent Children
    • Dependent children, stepchildren, or legallyadopted children of Army Soldiers on active duty, retired or deceased while inactive duty or retired status.
    • The children of Grey Area Reservists/NationalGuard are eligible as well.

Scholarship awards will be awarded up to half the cost oftuition. Scholarship awards are based on financial need, as evidenced byincome, assets, Family size, and special circumstances.

Applications and instructions are available for all the scholarships on the AERwebsite at www.aerhq.org

AERResources and Forms
View all AER forms.

Information Exchange
03 Nov 2021 11:25
The Information Exchange will take place Dec. 1, at 10 a.m. at Army Community Service, 1501 William C. Lee Road (near Gate 1).