Casualty Assistance Operations Information

Casualty Assistance Center (CAC) Hours of Operation:     Monday - Friday, 7:15am - 4:00pm 

Phone:  210-221-1575 

Chief:  210-808-0171      

Operations Coordinator:  210-221-1702 

Mortuary Officer:  210-221-1752 

Memorial Affairs:  210-221-1780 

Benefits Coordinator:  210-221-0051 

Training Coordinator:  210-221-1137 

CAC email inbox:  usarmy.jbsa.asa.mbx.casualty-assistance-center@army.mil
Funeral Honors Inbox: usarmy.jbsa.asa.mbx.casualty-military-funeral-honors@army.mil

After hours:  Call the FSH Command Post at (210) 221-9363/9364/9365                                       

Note: Ask to be connected to the Army On-Call CAC SDO

Fax:  210-221-1437/1748

 

Casualty Assistance Resources

Benefits and Entitlements
Casualty Assistance Locator
Request Funeral Honors
Request a Copy of DD214
 

Other Resources

JBSA Retirement Services       FLYER                                                  DOD Survivor’s Guidebook  
National Personnel Records Center                                                            Veterans Affairs
Military OneSource                                                                                                  VA Burial Allowance
ID Card/Rapids Office Locator                                                                        Tricare
Defense Finance and Accounting Service
Tragic Assistance Program for Survivors