Casualty Assistance Operations Information

Casualty Assistance Center (CAC) Hours of Operation: 7:00am – 4:00pm

Phone: 210-363-8318

Chief: 210-388-6572

Operations Coordinator: 210-404-8277

CAC ADMIN/Retirement Deaths 520-684-5361

Mortuary Officer: 210-846-5114

Memorial Affairs: 520-674-0743

Benefits Coordinator: 520-718-1777

Training Coordinator: 520-687-1460

CAC email inbox:  usarmy.jbsa.asa.mbx.casualty-assistance-center@army.mil
Funeral Honors Inbox: usarmy.jbsa.asa.mbx.casualty-military-funeral-honors@army.mil

After hours:  Call the FSH Command Post at (210) 221-9363/9364/9365                                       

Note: Ask to be connected to the Army On-Call CAC SDO

Fax:  210-221-1437/1748

 

Casualty Assistance Resources

Benefits and Entitlements
Casualty Assistance Locator
Request Funeral Honors
Request a Copy of DD214
 

Other Resources

JBSA Retirement Services       FLYER                                                  DOD Survivor’s Guidebook  
National Personnel Records Center                                                            Veterans Affairs
Military OneSource                                                                                                  VA Burial Allowance
ID Card/Rapids Office Locator                                                                        Tricare
Defense Finance and Accounting Service
Tragic Assistance Program for Survivors