All Soldiers and most families arriving in Germany on Permanent Change of Station moves will arrive at the Ramstein Gateway Reception Center via AIR MOBILITY COMMAND's military chartered airlift, the Patriot Express. Flights depart from Baltimore-Washington International Airport, AMC Terminal and arrive at RAMSTEIN AIR BASE. U.S. Army Europe Command Policy requires that all personnel and accompanying family members process through the Soldier and Family Reception Center. Personnel will be available in the baggage claims to expedite this process.

Your sponsor and/or unit representatives will be present to pick you up upon arrival. If not, you will be transported by the "S Bus" to the Garrison Personnel Office, where you will be met by garrison staff.

If you are a Soldier and are scheduled to fly into Frankfurt International Airport (FRA) instead of Ramstein Air Base, contact your travel office immediately to change your flight to a Patriot Express flight. Not only is it a USAREUR policy that no Soldiers fly into FRA during a PCS move, there is also no support nor oversight at FRA to track your arrival.