>> The current Health Protection Condition, or HPCON, is Bravo.
>> The State's Department of Health provides a number of and breakdown of cases by island, recovered, hospitalized, etc.
>> Per U.S. Army Pacific Operational Order 20-03-039, all incoming active duty personnel will be placed on restriction of movement orders for 14 days upon their arrival. 
>>The City & County of Honolulu (all of Oahu) and the State of Hawaii are under emergency proclamations, which include stay-home guidelines through July 31.
City & County of Honolulu emergency proclamations are available at https://www.honolulu.gov/mayor/proclamations-orders-and-rules.html.
State of Hawaii emergency proclamations are available at https://governor.hawaii.gov/emergency-proclamations/.

Community Updates

Banner image for COVID-19 Community Updates

Every Thursday around 6 p.m. the U.S. Army Hawaii community can expect video updates from senior leaders (initially these updates were held daily, then on weekdays and then Monday, Wednesday and Friday).

You can watch almost all of the community updates, town halls and information exchanges on the garrison's Facebook page. Each month has a separate playlist (March, April, May, June, July). Videos marked with an asterisk below were aired on a different Facebook account so they are not in the playlists.

If you do not have a Facebook account, you can watch each video at the following links:

FAQs

Our frequently asked questions are updated often. Use the table of contents below to jump to a certain topic. To quickly search for a question, click Ctrl+F on your keyboard to find specific words.

 

COVID-19 FACTS & GUIDANCE

How is COVID-19 spread?

The virus is most commonly spread from an infected person to others through:

  • contact, such as touching or shaking hands
  • touching an object or surface with the virus on it, then touching your mouth, nose or eyes before washing your hands
  • less frequently, through the air by coughing or sneezing in close proximity to another person.

The CDC has published strategies for mitigation for communities with local COVID-19 transmission.

What are the symptoms of COVID-19?

The virus usually causes a mild-to-moderate upper respiratory tract illness and only lasts for a few days.

May include:

  • fever
  • cough
  • shortness of breath
  • sore throat (especially with no runny nose)

Seek medical advice if you develop symptoms AND have been in close contact with a person known to have COVID-19 or if you live in or have recently been in an area with ongoing spread of COVID-19.

Additional information about symptoms is available on the CDC website.

What are the risk factors of COVID-19?

While we are still learning about how the virus affects people, there are some individuals who appear to face a higher risk of developing serious illness when exposed to COVID-19.

  • older persons
  • persons with pre-existing medical conditions

As is the case within U.S. Army Hawaii, if you live in a community without any cases of COVID-19, or any ongoing spread of the illness, the immediate health risk from COVID-19 is considered low.

The CDC has a microsite set up with more information for people who are at higher risk from severe illnesses.

What should I do if I think I have COVID-19?

Always call your health care provider before going to a medical treatment facility (call 911 for an emergency).

Tricare beneficiaries can call the Hawaii COVID-19 Information Hotline available at 1-888-683-2778, and choose option 8. It is available Monday-Friday, from 6:30 a.m.-4 p.m. You can also reach the Tricare Nurse Advice Line 24/7 at 1-800-874-2273 or via web chat at MHSNurseAdviceLine.com.

Civilian employees should call their medical provider or the closest hospital.

Am I required to wear a face mask?

A cloth face covering or mask is required on post any time you can't maintain six feet distance from others. They are required when entering any AAFES facility or Commissary.

Off-post, a face mask or covering is required anytime you're at an essential business (any business that is open).

It is important to note that the cloth face coverings recommended are not surgical masks or N-95 respirators. Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders.

CDC guidance is available at https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cloth-face-cover.html.

The Department of Defense guidance is available at https://media.defense.gov/2020/Apr/05/2002275059/-1/-1/1/DOD-GUIDANCE-ON-THE-USE-OF-CLOTH-FACE-COVERINGS.PDF.

The City & County of Honolulu guidance is available at https://hnl.info/alerts/wcBody.php?i=14B

What is the treatment for COVID-19?

There is no specific antiviral treatment for the coronavirus. People who think they may have been exposed to the virus should contact their healthcare providers immediately.

What are Soldiers authorized to use as a cloth face covering?

Soldiers are authorized to wear the neck gaiter and other cloth items, such as bandanas and scarves, as face coverings. Soldiers should not, however, fashion face coverings from Army Combat Uniforms or other materials that have been chemically-treated. Personal protective equipment, such as N95 respirators or surgical masks, must be reserved for use in medical settings.

I have a medical condition that prevents me from wearing a face mask/covering. Can I still go to the PX or Commissary?

If you have a medical condition that precludes you from wearing a face mask, you don't have to wear one.

If you cannot wear a face mask or covering, we would recommend you find an alternative to being out in public in order to reduce possible exposure such as having another family member or friend do your shopping for you, shopping during risk population hours, or looking into services that deliver your groceries/purchases or offer curbside pickup.

 

VISITOR ACCESS, HAWAII QUARANTINE & STAY HOME ORDERS

Do I have to self-quarantine when I arrive in Hawaii?

Anyone traveling for leisure (on your own dime) is subject to the State's 14-day quarantine. There are reports of military family members being given a handout at the airport that says they are exempt. This is not correct; it is the State's policy that says the exemption does not apply for personal travel.

If you are on orders and you PCSed to Hawaii:

  • And are a Soldier: yes. You will be directed on restriction of movement orders and cannot leave your home/hotel for 14 days except to seek medical care. This is per U.S. Army Pacific and applies to all Soldiers. When you arrive at the airport and check in with the Replacement Detachment, you will receive a restriction of movement counseling with more information.
  • And are a family member: no. The State has exempted you from quarantining. However, we highly encourage and ask that all family members still self-quarantine in order to protect the health of the force and the community.

If you are a family member and are moving to Hawaii, but you are not on orders, you are subject to the State's 14 day quarantine.

Am I allowed to bring guests on base?

Yes. There was a temporary visitor access control policy in place from April 1-June 16.

For more information on how to get a visitor pass, visit https://home.army.mil/hawaii/index.php/about/visitor-information.

I have family/friends coming to visit. Do they have to self-quarantine?

Anyone returning home to Hawaii or visiting Hawaii from out of state must self-quarantine for 14 days in their home or hotel. This is in effect until July 31.

What is the stay-home order?

The City & County of Honolulu (all of Oahu) and the State of Hawaii have issues emergency proclamations, which both include guidance on staying home. Both are in effect through June 30.

Violation of the either order is punishable by misdemeanor - $5,000 fine and/or one year in jail.

City & County of Honolulu emergency orders are available at https://www.honolulu.gov/mayor/proclamations-orders-and-rules.html.

State of Hawaii emergency proclamations are available at https://governor.hawaii.gov/emergency-proclamations/.

Are there any consequences to not following the state's stay-home order?

Non-compliance with the state's order would be a misdemeanor punishable by a fine of up to $5,000, or up to one year in jail, or both.

What can and can't I do?

Soldiers and civilian employees, when off-post and off-duty, as well as family members must follow the City & County of Honolulu's and State of Hawaii's emergency orders.

For an updated list, visit https://www.oneoahu.org/faqs.

Can I still have friends over for dinner?

Social gatherings of up to 10 people are allowed either indoors or outdoors.

Can my children play with their friends outside or have sleepovers?

Social gatherings of up to 10 people are allowed either indoors or outdoors.

Is there a curfew?

No. There was a curfew over Easter weekend.

Are beaches open?

Yes. Beaches are open (for exercise, lounging, etc.).

However, you can only be in a group of up to 10 people (regardless of household) and you must follow all social distancing guidelines between other groups of people.

 

ID CARDS, DRIVER'S LICENSES, SAFETY CHECKS & VEHICLE REGISTRATION

Can I still get an ID card?

The DEERS/ID Card Office is still open but no longer allows walk-ins. You must make an appointment at https://rapids-appointments.dmdc.osd.mil/(X(1)S(5fnqeftjrerpq2a302rvk2zk))/appointment/default.aspx.

Please note there are changes to ID cards regarding who needs one, and whether or not they expire. Visit https://home.army.mil/hawaii/index.php/garrison/dhr/mpd/deers-id-cards for more information.

Can I still get my common access card's pin reset?

Yes.

Active duty assigned to the following units need to go to their S-1 for assistance (25th ID, 8th TSC, 500th MI Bde., USARPAC HQ/STB).

For all other Soldiers or civilian employees, you can either do a walk-in, or schedule an appointment online.

Do I still need a Real ID?

Yes, but not this year. The Real ID deadline has been pushed back to Oct. 21, 2021.

How do I make changes to DEERS or add a dependent?

My driver's license expires soon. How do I get a new one?

If your license expires anytime between March 15-May 15, 2020, it is automatically covered by a 90-day extension.

You can now renew your license by appointment only. Visit http://www.honolulu.gov/csd/dllicense.html for more information.

If you lose your license during the COVID-19 pandemic, you can request a new one online at https://www1.honolulu.gov/duplicates/ or call (808) 768-9100.

My safety check expires soon. How do I get a new one?

Safety check stations are closed. Safety checks that expire on or before May 31, 2020, will be valid until Aug. 31, 2020. All other safety checks that expire in 2020 will be valid for an additional 3 months after the 2020 expiration date.

An expired safety check will not hinder a vehicle registration renewal during this time.

My vehicle registration expires soon. How do I renew it?

All Satellite City Halls are closed to in-person transactions, but staff are still working. Vehicle registrations can be completed online, at self-service kiosks, or via mail.

The address to mail in your registration paperwork and check (include either form CSL50 (non resident) or CSL50A (resident) from your unit S-1 or personnel office is:

Motor Vehicles, Licensing & Permits
P.O. Box 30330
Honolulu, HI 96820-0330

How do I renew my out-of-state permit?

Provided the vehicle registraion is current, call (808) 768-4324 or email MVREG@honolulu.gov to obtain an application. The application will be mailed to you.

 

CHILD CARE & SCHOOL

Are child care facilities open?

Child Development Centers, School Age Centers and Family Child Care homes are open Monday-Friday, from 5:30 a.m.-6 p.m.

Families who choose not to use child care at this time due to COVID-19 will not have to pay to keep their spot, will have all amounts paid that were not used prorated, and their spot will be saved regardless of whether they used a child development center or family child care home.


If Child, Youth and School Services facilities close, do I still have to pay for those services? Will I lose my spot?

Effective March 19, patrons who self-quarantine or are on restriction of movement orders with their children will have their fees prorated to their account for the days that the child was not using care.

Key and Essential personnel who are receiving child care will continue to pay whatever they are normally scheduled to pay.

Children who are enrolled in the Child Development Centers, Family Child Care homes and the School Age Centers will not lose their child care slot if patrons take necessary precautions to keep their family safe and elect to stay home, or if the facilities are closed.

What is the status of the schools?

Public schools are run by the state's Department of Education.

All schools will follow the same calendar for the 2020/2021 school year. The school year will being Aug. 17.

Parents and students should visit their school's website and social media sites for additional information regarding virtual learning and other resources.

For more information, visit http://www.hawaiipublicschools.org/ConnectWithUs/MediaRoom/PressReleases/Pages/COVID-19-Information-Updates.aspx.

I have a question about my child's Individualized Educational Plan. Who can I talk to?

Please reach out to the Exceptional Family Member Program at (808) 787-4227.

I have more questions about schools. Who can I talk to?

Please reach out to the School Support Services office and speak with a School Liaison Officer. They can be reached at (808) 655-8326.

 

INSTALLATION OFFICES & SERVICES

What facilities are open, closed or operating under modified hours?

For a full listing, click on the "Garrison Services & Closures" tab (on a desktop. If you're on a mobile phone, scroll down).

I need a new ID card. Am I still able to get one?

The DEERS/ID Card Office is still open but no longer allows walk-ins. You must make an appointment at https://rapids-appointments.dmdc.osd.mil/(X(1)S(5fnqeftjrerpq2a302rvk2zk))/appointment/default.aspx.

Please note there are changes to ID cards regarding who needs one, and whether or not they expire. Visit https://homeadmin.army.mil/hawaii/index.php/garrison/dhr/mpd/deers-id-cards for more information.

Are dining facilities and on post restaurants still open?

Yes. All dining facilities and on post restaurants are open.

Some are open for take-out only.

Can the commissary offer curbside pick up?

The commissary is not resourced to provide this service. We do not anticipate this service being available anytime soon.

The commissary has taken other steps to ensure the health and safety of its customers, to include increased sanitation of all departments.

Is the installation closed? Can I still sign on guests?

The installation is not closed.There was a temporary visitor access control policy in place from April 1-June 16, but it has since been rescinded. Visitors are again allowed on post.

Gate guards are no longer physically taking cards to scan them. Anyone who has sign-in privileges is able to sign in guests at the gates.

Are the gyms open?

There are three FMWR gyms open for active duty personnel only. For a full listing, of what is open and what is not, click on the "Garrison Services & Closures" tab (on a desktop. If you're on a mobile phone, scroll down).

Fitness classes at the housing community centers are canceled, and their fitness centers are closed.

Staying active helps keep us healthy. We are fortunate to live on a tropical island — take the opportunity to go outside and work out.

Check out more fitness resources on the "Wellness Resources" tab (there are no tabs on mobile devices).

There's a power outage scheduled during this time. Is there any way it can be rescheduled when we aren't supposed to be staying home and engaging in social distancing?

Whenever possible, we will make every effort to reschedule utility outages. Some are unable to be rescheduled though due to contractual obligations or because they are required by the off-post utility provider.

 

SOLDIERS, EXERCISES & OPERATIONAL IMPACTS

What do I do if I am on Restriction of Movement and I feel sick?

Personnel under Restriction of Movement orders will check their temperature twice daily and contact medical personnel and their chain of command if they have a reading of 100.4 degrees or greater or experience respiratory symptoms (cough, sore throat, difficulty breathing, shortness of breath).

Healthcare providers will screen you over the phone and tell you if you need to come to the clinic or receive testing for COVID-19.

Will Soldiers who are overseas be “quarantined” upon redeployment?

All Soldiers and civilian personnel returning to Oahu from travel are subject to the Force Health Protection Guidance and screening measures.

This means upon their return, personnel are directed to restriction of movement orders for 14 days, practice social distancing, and self-monitor for potential symptoms of COVID-19 including taking their temperature twice a day.

Are units on essential manning?

Essential manning ended May 31. Your unit or organization may still be teleworking or under alternate manning.

Talk to your chain of command if you're not sure of your status.

Who determines who and what are essential and not essential?

Unit commanders determine what and who is essential and what and who is not.

If you have a question or concerns about your status, you should bring them up to your chain of command.

Is training starting back up?

Yes, small-scale training is starting back up, but it is being done with proper preventive measures.

For the 25th Infantry Division, there are guidelines regarding to what level training can be conducted at. Refer to U.S. Army Hawaii Operation Order 270-20 Operation Lightning Expert for more information (it is marked for official use only so it cannot be posted online).

 

TRAVEL (OFFICIAL)

Is the stop movement order still in place?

Yes. The stop movement order was modified May 26 to transition to a conditions-phased approach to personnel movement and travel restrictions.

All Department of Defense service members and civilian personnel and dependents whose travel is government-funded, will stop movement, both internationally and domestically, while this memorandum is in effect, unless the conditions listed in the memo are met.

What are the conditions for unrestricted travel?

Using the Guidelines for Opening Up America Again as a baseline, and guidance from the Department of Health and Human Services and the Centers for Disease Control and Prevention, the Under Secretary of Defense for Personnel and Readiness will continuously assess each U.S. state or territory and nations that host greater than 1,000 permanently assigned DOD personnel, for:

  • Removal of shelter-in-place orders or other travel restrictions
  • 14-day downward trajectory of flu-like and COVID-19 symptoms
  • 14-day downward trajectory of new COVID-19 cases or positive tests

Has Hawaii met the required conditions to resume travel to/from the state?

No, it has not. In order to continue to travel to or from Hawaii on official orders, you must request an exception to policy.

I saw that the Department of Defense released a listing of green locations and Hawaii is on it. Why are we still not green?

The Department of Defense did release a listing of "green" locations June 12. It is available at https://www.defense.gov/Newsroom/Releases/Release/Article/2218402/travel-restrictions-green-locations-june-12-2020/.

While Hawaii is on the list, the second sentence of the release explains the locations are still subject to the assessment of conditions at individual military installations within these areas.

While the Department of Defense has listed Hawaii as being eligible for travel restrictions to be lifted, they have not yet been lifted by the Secretary of the Army or the commander of U.S. Army Pacific.

What if I already recieved an exception to travel under the previous stop movement order?

It is still valid.

Does the travel restriction affect those who must travel for medical treatment?

No. Travel for medical treatment is still allowed.

Can service members ETS and retire within the directive window?

The order to stop travel does not apply to ETS or retirements that will occur before June 30.

Where can I go for help?

If you're a Soldier or Department of Army civilian affected by the Department of Defense's travel restrictions, first consult with your chain of command or supervisor if you have questions or concerns.

Additionally, you can call the U.S. Army's 24-hour hotline at 1-800-582-5552, and choose option 5, for guidance.

Are there any exceptions to the official travel stop movement order?

Yes; waivers are available for mission-related, humanitarian or extreme hardship reasons. The approval levels vary depending on the type and location of travel. Requests are evaluated on an individual basis based on all of the information submitted.

Soldiers should work with their company commander and first sergeant to submit a waiver. Company and battalion commanders cannot deny a waiver.

All documentation must be submitted electronically.

How do I submit a waiver?

Soldiers should work with their company commander and first sergeant to submit a waiver. Company and battalion commanders cannot deny a waiver.

All documentation must be submitted electronically.

I previously submitted an ETP and it was denied. Should I resubmit?

Yes; the Army put out new guidance and is asking anyone who previously submitted an exception to policy that was denied to resubmit one.

Common reasons to submit a waiver include: already shipped household goods or vehicle; purchased a home; undue stress on the family; service member or spouse are pregnant and the delays may make it impossible to fly after a certain point, etc.

How does this affect service members who are about to deploy, are deployed, or are about to redeploy home?

There is not an answer that covers all bases – most situations will be unique. While deployments likely fall in to the category of mission-essential travel, commanders will make decisions based on the circumstances of each deployment and the status of COVID-19’s spread.

 

TRAVEL (PERSONAL)

What are the current travel restrictions for Army personnel?

Effective March 13, any Soldier or civilian employee returning from travel (work or personal) in another country is directed to stay at home for 14 days, practice social distancing, and self-monitor for potential symptoms of COVID-19 including taking their temperature twice a day.

All official travel (domestic or foreign) is on hold for Soldiers, civilian employees and their families until May 11.

If you are currently TDY, contact your supervisor for further guidance.

If you are PCSing and are already en route, you can complete your travel. If you are still at your previous station, contact your previous chain of command.

Personnel affected by stop movement order can call the U.S. Army's 24-hour hotline at 1-800-582-5552, and choose option 5, for guidance.

Any personnel returning from any travel will be on restriction of movement orders for 14 days. Anyone traveling to Hawaii (residents returning from a trip, visitors) must self-quarantine for 14 days in their home or hotel.

If I’m a Soldier affected by the restrictions and I have questions, who can help?

If you're a Soldier or Department of Army civilian affected by the Department of Defense's guidelines concerning Permanent Change of Station, or PCS, moves to or from countries designated as Alert Level 2 or 3 due to coronavirus, first consult with your chain of command or supervisor if you have questions or concerns.

Additionally, you can call the U.S. Army's 24-hour hotline at 1-800-582-5552, and choose option 5, for guidance.

Is personal travel restricted for civilian employees or family members?

No. However, we recommend you take a look at the current CDC guidance and make the decision that is best for your family.

The CDC does not recommend traveling, even within the U.S. You can view their guidance at https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html.

In addition, some civilian employees may have their leave canceled due to mission requirements.

I have family visiting next week/month. Should they still come?

Anyone traveling to Hawaii (either returning or a visitor) must self-quarantine for 14 days in their home or hotel. For more information on this state order, visit https://hawaiicovid19.com/march-22-covid-19-daily-update-governors-order-for-self-quarantine-of-all-travelers-to-hawaii/.

Additionally, all escort privileges have been suspended and you will not be able to sign your guests on to post.

We recommend you take a look at the current CDC guidance and make the decision that is best for your family.

The CDC does not recommend traveling, even within the U.S. You can view their guidance at https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html.

The garrison recommends anyone planning an upcoming trip to postpone their visit.

Can military members still take leave?

Service members may only take leave in the local area. This is being done to limit the spread of and potential exposure to COVID-19.

Exceptions may be given for compelling cases where the travel is necessary for humanitarian reasons or warranted due to extreme hardship.

What should service members do if they are already on leave outside of the local area?

They should contact their supervisor to get instructions on how to proceed.

Do civilian employees have to cancel their leave early?

Department of the Army civilians should contact their supervisor.

 

TREATMENT, RESPONSE & OTHER MEDICAL QUESTIONS

How many, if any, cases of the COVID-19 Virus are there on U.S. Army Hawaii installations?

Only the Department of Defense or the branches of service will release numbers of confirmed COVID-19 cases. Numbers of people in isolation, quarantine or possibly infected will not be released.

How do I know if I should get tested for the COVID-19 Virus? What do I do if I am exhibiting cold-like symptoms?

Not feeling well and need medical advice? Concerned you have COVID-19 or have been exposed to the virus?

Always call before going to a medical treatment facility (call 911 for an emergency).

Tricare beneficiaries can reach the Tricare Nurse Advice Line 24/7 at 1-800-874-2273 or via web chat at MHSNurseAdviceLine.com.

Civilian employees should call their medical provider or the closest hospital.

What should non-Tricare civilians do regarding COVID-19 testing?

Non-Tricare beneficiaries should contact their primary care provider regarding COVID-19 testing.

I am exhibiting COVID-19 symptoms. Why am I not being tested?

In accordance with the CDC, testing is only done if you meet their established criteria. This may change as more tests become available.

That's why it is so important to engage in social distancing and isolate yourself from your family members when you're sick.

Can I just show up at any testing site to be tested for COVID-19?

No. You must be screened before being tested. If you have symptoms that meet the testing criteria, your provider will order you a COVID-19 test.

If you have flu-like symptoms or believe you have COVID-19, we ask that you call your health care provider or the Hawaii COVID-19 information hotline before going directly to a clinic or hospital. Medical representatives can screen you for the virus and help coordinate your best option for medical care.

Both Tripler Army Medical Center and Desmond T. Doss Health Clinic are offering drive-thru COVID-19 testing at Fort Shafter Flats and the Desmond T. Doss Health Clinic Schofield Barracks.

The Desmond T. Doss Health Clinic site is open Monday-Friday, 1-5 p.m. in the clinic's parking garage (third floor). On Saturday and Sunday, testing will be conducted at the Acute Care Clinic.

The Fort Shafter Flats (Bldg. 1507, Signal Road) site is open Monday-Friday, 9 a.m.-3 p.m. and Saturday from 9 a.m.-noon.

For more information, please call the Hawaii COVID-19 Information Hotline at 1-888-683-2778, option #8, Monday through Friday 6:30 a.m. – 4 p.m.

What does the test entail?

A simple nasal swab is all that is needed to test for COVID-19.

How is testing prioritized?

Your health care provider will make that decision based on your exposure risk, symptoms, and guidance from the CDC. There is a screening process to determine who should get tested.

How long does it take to get results?

The time it takes to get results varies depending on where the test is performed. We’re working to expedite the testing process and more testing sites at military treatment facilities are coming online daily.

What’s the difference between testing and screening for COVID-19? Who gets what?

The screening process begins with a series of questions regarding your symptoms. Your answers will help the provider decide whether your symptoms may be due to COVID-19 or another illness requiring treatment. If the provider recommends you get a COVID-19 test they will order you a test and provide you with information on where to get tested.

For more information regarding screening or testing, please call the Hawaii COVID-19 Information Hotline at 1-888-683-2778, option #8, Monday through Friday 6:30 a.m.–4 p.m. and Saturday 7 a.m.–4 p.m.

Are there any special screening processes in place at military health clinics?

Yes. All military health clinics in Hawaii have consolidated entry points in order to have trained staff screen and identify anyone who is ill.

Follow signs and all instructions from personnel when seeking care at a health care facility.

Entry into health facilities will be restricted until you have been screened by one of the checkpoints. Once screened you will be given an identification sticker that must be worn through your stay.Additionally, those identified with symptoms will be required to wear a mask.

If you think you have COVID-19, please call before arriving. Tricare beneficiaries should call the Nurse Advice Line at 1-800-874-2273. Non-Tricare beneficiaries should call their health provider.

Where are drive-thru screening and testing taking place?

Desmond T. Doss Health Clinic and Tripler Army Medical Center are offering drive-thru COVID-19 testing at the Desmond T. Doss Health Clinic on Schofield Barracks and on Fort Shafter Flats.

The Desmond T. Doss Health Clinic site is open Monday-Friday, 1-5 p.m. in the clinic's parking garage (third floor). On Saturday and Sunday, testing will be conducted at the Acute Care Clinic.

The Fort Shafter Flats (Bldg. 1507, Signal Road) site is open Monday-Friday, 9 a.m.-3 p.m. and Saturday, 9 a.m.-noon.

For more information, please call the Hawaii COVID-19 Information Hotline at 1-888-683-2778, option #8, Monday-Friday 6:30 a.m.–4 p.m.

 

SOLDIERS, EXERCISES AND OPERATIONAL IMPACTS

How will re-enlistments and extensions for active duty Soldiers work?

With approval from their immediate commander, a Soldier may request to reenlist or extend for a period of 3 to 23 months. Soldiers who extend for 12 months or more are also entitled to stabilization at their current duty station.

Contact your career counselor for more information.

How will enlisted promotions for active duty or Reserve Soldiers work?

Options for Local Promotion Boards: BN Commanders have the option to authorize either virtual promotion boards, or may recognize recommendations for promotion based off the input of the chain of command and NCO support channel.

APFT: While the APFT will be maintained as a promotion eligibility requirement, the one year expiration for an APFT is suspended. Commanders are not to flag Soldiers during this suspension. Soldiers who were previously flagged, remain flagged until they successfully pass the APFT.

Weapons Qualification: The 2-year expiration of the weapons qualification is suspended. The Soldier’s last weapons qualification is valid.

ALC and SLC Requirements: Effective promotion month May 2020, the promotion pin-on requirements for SSGs to complete ALC and SFCs to complete SLC is suspended.

  • PME qualified NCOs will promote first
  • NCOs promoted to SSG and SFC must be otherwise qualified
  • NCOs must meet the PME requirement prior to PZ eligibility for next grade
  • Ineligible for further promotion until PME requirement is met
  • Subject to Bar to Continued Service if PME is not completed before PZ eligibility for next grade
  • Deployment-based ETP process for SSG and SFC is suspended

MLC and BLC Requirements: For promotions to SGT and MSG, TRADOC is going to continue to train BLC and MLC via distance learning.

Contact your S1 for more information.

Is there a reading list available?

Yes! The 25th Infantry Division historian provided a list of reading suggestions.

About the Army in Hawaii

  • The Army in the Pacific: ACentury of Engagement by Dr. James C. McNaughton
  • Guardiansof Empire: The U.S. Army and the Pacific, 1902-1940 byBrian McAllister Linn
  • Fort Kamehameha: The Story ofthe Harbor Defenses of Pearl Harbor by William H. Dorrance
  • Defenses of Pearl Harbor andOahu, 1907-50 by Glen Williford and Terrance McGovern
  • The History of the UnitedStates Army in Hawaii, 1849-1939 by William C. Addleman
  • From Here to Eternity byJames Jones
  • Hawaii in the World War byRalph S. Kuykendall

About World War II in theIndo-Pacific:

  • Hawaii’sWar Years by Gwenfead Allen
  • TheThin Red Line by James Jones
  • PacificOnslaught and Pacific Victory by Paul Kennedy
  • AtDawn We Slept by Gordon Prange
  • Defeatinto Victory: Battling Japan in Burma and India, 1942-1945 byField Marshal Viscount Slim
  • EagleAgainst the Sun by Ronald H. Spector

About the Korean War:

  • U.S. Army Center of Military History Publications:
    • BlackSoldier, White Army-the 24th Infantry Regiment in Korea byWilliam T. Bowers, William M. Hammond, and George L. MacGarrigle*.
    • Korea:1950(No Author[s] listed)*
    • Korea:1951-1953 by John Miller Jr., MAJ Owen J. Curroll, and Margaret E.Tackley*
  • Non-U.S. Army Center of Military History Publications:
    • The Forgotten War: America inKorea, 1950–1953 by Blair Clay
    • TheKorean War by Max Hastings
    • China’sRoad to the Korean War by Chen Jian
    • The River and the Gauntlet:Defeat of the Eighth Army by the Chinese Communist Forces, November, 1950, inthe Battle of the Chongchon River, Korea by S.L.A. Marshall
    • Pork Chop Hill: The AmericanFighting Man in Action, Korea, Spring, 1953
    • TheWar for Korea, 1945-1950: A House Burning by Allan R. Millett.
    • TheWar for Korea, 1950-1951: They Came from the North byAllan R. Millett.
    • This Kind of War: A Study in Unpreparedness by T. R. Fehrenbach (On CSA Reading List)
    • Combat Ready? The Eighth U.S. Army on the Eve of the Korean War by Thomas E. Hanson (On CSA Reading List)
    • Mao,Stalin, and the Korean War by Shen Zhihua

About the Vietnam War:

  • NoSure Victory: Measuring U.S. Army Effectiveness and Progress in the Vietnam War byGregory A. Daddis
  • StreetWithout Joy: The French Debacle in Indochina by Bernard Fall
  • America’sLongest War: The United States and Vietnam, 1950-1975 byGeorge C. Herring
  • Vietnam byStanley Karnow
  • Hanoi’sWar: An International History of the War for Peace in Vietnam byLien-Hang T. Nguyen
  • Summonsof the Trumpet: U.S.-Vietnam in Perspective by Dave Palmer

About Modern China:

  • TheThird Revolution: Xi Jinping and the New Chinese State byElizabeth Economy
  • RisingStar: China’s New Security Diplomacy by Bates Gill
  • CulturalRealism: Strategic Culture and Grand Strategy in Chinese History byAlastair Iain Johnston
  • WhatDoes China Think? By Mark Leonard
  • TheParty: The Secret World of China’s Communist Rulers byRichard McGregor
  • Outof Mao’s Shadow by Philip P. Pan
  • TheHundred Year Marathon: China’s Secret Strategy to Replace America as the GlobalSuperpower by Michael Pillsbury.
  • China’sSearch for Security by Andrew Nathan and Andrew Scobell
  • ModernizingChina’s Military: Progress, Problems, and Prospects byDavid Shambaugh
  • China:Fragile Superpower by Susan Shirk
  • ForeignRelations of the PRC by Bruce Sutter
  • ForeignRelations of the PRC: Power and Policy Since the Cold War byBruce Sutter

About North Korea:

  • Scenesfrom an Unfinished War: Low-Intensity Conflict in Korea, 1966-1969 byMAJ Daniel Bolger
  • TheImpossible State: North Korea, Past and Future byVictor Cha
  • NorthKorea by Bruce Cumings
  • “China’sStrategic Approach to North Korea” by Adam Elia
  • TheReal North Korea: Life and Politics in the Failed Stalinist Utopia byAndrei Lankov
  • Chinaand North Korea: Strategic and Policy Perspectives from a Changing ChinaEdited by Carla Freeman
  • “Chinaand North Korea: Comrades Forever?” International Crisis Group Asia ReportNumber 112, 1 February 2006
  • NorthKorea’s Military Diplomatic Campaigns, 1966-2008 byNarushige Michishita
  • Crisisand Confrontation on the Korean Peninsula 1968-1969: A Critical Oral History
  • Editedby Christian F. Ostermann and James F. Person
  • “TheSoviet Union and the North Korean Seizure of the USS Pueblo: Evidence from theRussian Archives” by Sergey S. Radchenko, Cold War International HistoryProject Working Paper #47
  • “Chinaand North Korea: From Comrades in Arms to Allies at Arm’s Length”, by AndrewScobell
  • AMisunderstood Friendship: Mao Zedong, Kim Il-Sung and Sino-North KoreanRelations 1949-1976 by Shen Zhihua and Xia Yafeng
  • KimIl Sung in the Khrushchev Era by Balazs Szalontai
About the 25th Infantry Division:
  • Lightning Forward By Melvin Walthall
  • On the Brink: The Defense of the Pusan Perimeter by Uzal Ent
  • This Way to War by Al Chang
  • Red Thunder, Tropic Lightning by Eric M. Bergerud
  • The Tunnels of Cu Chi by Tom Mangold and John Penycate


 

ARMY CIVILIAN PERSONNEL

What are 'mission essential' positions?

Mission essential positions are those that activity commanders and directors identify as needed to ensure the continued operation of mission essential functions of an activity, as defined in Department of Defense Instruction 3020.42.

Mission Essential functions are existing functions that enable the federal government to continue to provide the necessary, vital services during time of need and require great commitment of the civilian employee.

Employees occupying positions that are essential to agency operations in closure situations are identified and designated by activity commanders and directors. Among these should also be employees that have unique or technical skills that are required by organizations for extended operations. There are no standard definitions or categories in regard to essential determinations; instead, they are based on the organization's unique mission requirements and/or circumstances and may even vary according to the particular nature of an exigency.

What is telework?

The federal government uses telework, to promote continuity of operations by allowing Federal employees to continue their work at an approved alternative worksite. The Telework Enhancement Act of 2010 defines "telework" or "teleworking" as a work flexibility arrangement under which an employee performs the duties and responsibilities of his or her position, and other authorized activities, from an approved worksite other than the location from which the employee would otherwise work. Telework is a critical tool during emergency situations.

Managers should ensure that there are effective processes in place for communicating efficiently with employees who are teleworking. For additional information on telework, please see www.telework.gov.

Am I eligible to telework?

Your supervisor has information on the garrison's telework policies.

What do I do If I don't have a VPN account?

If you have been authorized to telework and require a VPN, please contact your Information Management Office. There are limited VPNs available so you may not be able to obtain one.

Visit https://army.deps.mil/army/cmds/imcom_pac-usag/hawaii/Pages/COVID-19-FAQs.aspx for more information.

What are my options when the child care facilities and schools close, but I am still required to work?

Department of Defense components may authorize telework participants to telework when there are young children or other persons requiring care and supervision in the case of an emergency, like COVID-19.

Employees under these circumstances must still account for work and non-work hours during his or her tour of duty and take appropriate leave (paid or unpaid) to account for time spent away from normal work-related duties (for example: to care for a child or dependent).

Employees in these circumstances are not eligible for weather and safety leave.

Employees who are not telework program participants may use annual leave or other paid time off, such as accrued compensatory time or credit hours. If authorized by Department of Defense component policy, supervisors may authorized alternative work schedules that provide for flexible work days and/or work hours.

Does an agency possess the authority to have their telework program participants work from home during an agency closure due to COVID-19?

Yes. During an agency closure due to COVID-19, when an agency Continuity of Operation Plan (COOP) has not been initiated and the World Health Organization has NOT declared a pandemic, telework program participants will generally be expected to continue working from home. All telework program participants will be ineligible for weather and safety leave during a closure except in rare circumstances when one of the exceptions under 5 CFR 630. l 605(a)(2) applies. They must telework for the entire workday, take other leave (paid or unpaid) or other time off, or use a combination of telework and leave or other paid time off. (Note: A telework program participant may also be referred to as a "telework-ready" employee.)

What is weather and safety leave?

Weather and safety leave is a form of paid time off authorized under the Administrative Leave Act.

Weather and safety leave may be granted only if an employee is not able to safely perform work at an approved location.

Thus, an employee who is not a telework program participant would be granted weather/safety leave for quarantine periods based on potential exposure.

Where can I find more information?

For more information and employee-centric resources, visit the garrison's SharePoint portal (CAC required).

 

Garrison Services & Closures

Use the table of contents below to jump to a certain topic. To quickly search for a question, click Ctrl+F on your keyboard (or use the address bar on a  mobile device) to find specific words.

Access Control/Emergency Services | Back to Top

Gates

All gates are open their usual schedule. Visit https://home.army.mil/hawaii/index.php/about/visitor-information for more information.

Gate guards will not touch your ID card; please hold out so they can scan.

911/Emergency Services

No change

Visitor Control Center

Community Compliance Office

Closed to patrons

Police Records & Admin

Closed to patrons

Child Care, Youth & School | Back to Top

Child Development Centers

Open.

Due to COVID-19 classroom size limitations, families should call their original care center to coordinate their return date and verify their future care location.

For more information, call (808) 656-0093, or visit https://hawaii.armymwr.com/programs/child-development-centers-cdc.

Family Child Care Homes

Open.

Due to COVID-19 classroom size limitations, families should call their original care center to coordinate their return date and verify their future care location.

For more information, call (808) 656-0093 or visit https://hawaii.armymwr.com/programs/family-child-care-fcc.

Hourly Care (Soldier & Family Assistance Center)

Closed

Parent Central Services (Aliamanu)

Open

Parent Central Services (Schofield)

Open

Schools

School Age Centers (All)

Open.

Due to COVID-19 classroom size limitations, families should call their original care center to coordinate their return date and verify their future care location.

For more information, call (808) 656-0093 or visit https://hawaii.armymwr.com/programs/school-age-centers.

Youth Centers (All)

Open with limited services.

For more information, visit https://hawaii.armymwr.com/programs/youth-centers-middle-school-teen.

SKIES Unlimited

Open for one-on-one instruction/classes only.

For more information, visit https://hawaii.armymwr.com/programs/skies-unlimited.

Youth Sports & Fitness

Open with limitations.

For more information, visit https://hawaii.armymwr.com/programs/youth-sports.

Army Community Service | Back to Top

All services

Open with limitations.

For more information, call (808) 787-4227 or visit https://hawaii.armymwr.com/programs/acs-welcome.

Emergency Family Assistance Center

Closed as of May 29. Call (808) 787-4227 for assistance.

Family and Morale, Welfare & Recreation | Back to Top

Arts & Crafts Center

Open with limited services.

Visit https://hawaii.armymwr.com/programs/schofield-barracks-arts-crafts for more information.


Automotive Skills Center

Bowling Centers

Open.

Visit https://hawaii.armymwr.com/programs for more information.

Financial Management Office

Limited staffing

Fourth of July Spectacular

Canceled

Information Technology Office

Services provided virtually

Installation-wide/Special Events

Canceled

Intramural Sports

Closed.

Visit https://hawaii.armymwr.com/programs/intramural-sports for more information.

Leilehua Golf Course

Leisure Travel Services (Schofield)

Leisure Travel Services (Shafter)

Library (Sgt. Yano, Schofield)

Open with limited services.

Follow them on Facebook at https://www.facebook.com/USAGHawaiiLibraries/.

Visit https://hawaii.armymwr.com/programs/sgt-yano-library for more information.

Library (Shafter)

Open with limited services.

Follow them on Facebook at https://www.facebook.com/USAGHawaiiLibraries/.

Visit https://hawaii.armymwr.com/programs/fort-shafter-library for more information.

Marketing Office

Services provided virtually

Nagorski Golf Course

Outdoor Recreation

Pet Kennels

Physical Fitness Centers (Gyms)

The Fort Shafter, Martinez (Schofield Barracks) and Tripler Physical Fitness Centers are open to active duty personnel only.

All other gyms and physical fitness centers are closed.

Visit https://hawaii.armymwr.com/programs/physical-fitness-center or https://hawaii.armymwr.com/programs/health-and-fitness-center for more information.

Pililaau Army Recreation Center

Cabins are open for reservations. Call (808) 696-4158 for more information.

The Beach House by 604 is open for dining in or take out, but all customers must park outside of the recreation area due to construction. Parking is for registered guests only.

There is no through beach access.

Visit https://hawaii.armymwr.com/programs/pillar-army-recreation-center-parc for more information.

Swimming Pools

Helemano, Richardson (Schofield) and Tripler pools are open.

Aliamanu's pool will not reopen due to renovations.

Island Palm Communities pools have also reopened.

No guests are allowed.

Visit https://hawaii.armymwr.com/programs/aquatics for more information.

Tropics Recreation Center

Tropics Recreation Center Barber Shop

Warehouse/Safety/Maintenance

Closed

Installation Services & Resources | Back to Top

Armed Services YMCA - Waiting Rooms At Health Clinics (All)

Open. To make an appointment, call (808) 433-8410 for the Desmond T. Doss Health Clinic on Schofield Barracks, or (808) 433-3270 for Tripler Army Medical Center.

Visit https://www.asymca.org/honolulu-hi for more information.

Armed Services YMCA - Food Pantry

Open

Armed Services YMCA - Ohana Food Drop

Held fourth Monday of the month from 12:30-2:30 p.m. at Wheeler Army Airfield location. Open to all military and Department of Defense civilian employees and their families.

Visit https://www.asymca.org/honolulu-hi for more information.

Athletic Fields

Open but restrooms are closed. Engage in social distancing.

Community Compliance Office

Closed

Consolidated Legal Center

Reduced staffing. Notaries and power of attorney available on a walk-in basis.

Additional information available at https://home.army.mil/hawaii/index.php/download_file/3350/0.

Emergency Family Assistance Center

Closed. Call (808) 787-4227 for assistance.

Kolekole Hiking Trail

No change. Engage in social distancing. Schedule available at https://home.army.mil/hawaii/index.php/my-fort/recreation/hiking.

Motorcycle Safety Classes

To register for a motorcycle/traffic safety course please visit https://imc.army.mil/airs/usg_disclaimer.aspx.

Courses are for active duty only and a common access card is required to register.

To register, login and then select
1. Region - Pacific
2. Garrison - Hawaii
3. Courses - select from the drop down
4. Fill in all requested data and hit save 5. Follow the remaining prompts and log out

Please call (808) 656-1166 or (808) 656-1168 for additional questions about the training course.

HI-5 Recycling Redemption (at PXes on Fort Shafter and Schofield Barracks)

Closed

Religious Services

Religious services are offered both virtually and in-person (with some limitations).

Visit https://home.army.mil/hawaii/index.php/download_file/3364/0 for a listing of services and links, or follow https://www.facebook.com/HawaiiRSO on Facebook.

SHARP

Services provided by appointment only or by telephone. Face-to-face training has been suspended.

Visit https://home.army.mil/hawaii/index.php/garrison/sharp for more information.

Tropic Lightning Museum

U.S. Army Museum of Hawaii

Closed.

Visit https://home.army.mil/hawaii/index.php/army-museum for more information.

USO Schofield Barracks

Grab & Go Lunch: Wednesdays and Fridays, 11:30 a.m.-1 p.m.

Family Movie (pick up only): Wednesdays, 2-4 p.m.

Facility open normal hours but max capacity reduced.

Visit https://hawaii.uso.org/schofield for more information.

Veterinary Treatment Facilities

All locations (Fort Shafter, Joint Base Pearl Harbor-Hickam, Marine Corps Base Hawaii-Kaneohe, Schofield Barracks) are no longer providing routine care for pets.

The VTFs will continue to provide the following services for pets:

  • Health certificates, as required
  • Rabies vaccines that will expire within the next 14 days
  • Vaccinations and deworming for puppies and kittens under 17 weeks old
  • Pharmacy refill services

Care for government-owned animals and military working dogs is not affected by this change.

Visit https://phc.amedd.army.mil/organization/Pages/VtfByLocation.aspx?loc=HI for more information.

Visitor Control Center

Health Services | Back to Top

Drive-thru COVID-19 Testing

The Desmond T. Doss Health Clinic site is open Monday-Friday, 1-5 p.m. in the clinic's parking garage (third floor). On Saturday and Sunday, testing will be conducted at the Acute Care Clinic.

Tripler Army Medical Center conducts drive-thru testing at Fort Shafter Flats (Bldg. 1507, Signal Road) and is open Monday-Friday, 9 a.m.-3 p.m.and Saturday, 9 a.m.-noon.

Civilian employees should contact their health care provider to determine the best location for them to go to for testing.

Routine medical care

As a part of our phased approach to opening back up, Tripler Army Medical Center and Desmond T. Doss Health Clinic are prioritizing appointments and services that have an impact on readiness and deployability. From there we will continue to look at a phased approach to opening up other medical capabilities. Please call the appointment line for questions at 1-888-MTF-APPT.

The Desmond T. Doss Health Clinic has reopened limited clinical activities for active duty service members that build readiness; focus is providing limited services that maintain MRC 1 and those that improve or remove deployment limiting conditions. Services that will begin to have availability include hearing, optometry, physical therapy, occupational therapy, chiropractic services, podiatry, brain injury, and Periodic Health Assessment (PHA) appointments.

Urgent Care

Desmond T. Doss Health Clinic's Acute Care Clinic is open.

Call ahead of time (1-888-683-2778, and choose option 8). if you're concerned you have COVID-19 or have been in contact with someone with COVID-19.

Emergency Care

Tripler Army Medical Center's Emergency Room is open.

Call ahead of time (1-888-683-2778, and choose option 8). if you're concerned you have COVID-19 or have been in contact with someone with COVID-19.


Elective surgeries

Have resumed but priority will go to ones affecting deployability or readiness.

Please call the appointment line for questions at 1-888-MTF-APPT.

Labor & Delivery Tours

Tripler's OB clinic is now offering virtual labor and delivery tours. You can schedule a virtual tour by calling the OB clinic at 1-888-MTF-APPT option, 3, 7 and 1.

The team there will be glad to get a virtual visit scheduled for you. Virtual tours are being scheduled Tuesdays from 10-11 a.m.; Wednesdays from 1-2 p.m. and from 5-6 p.m.; and Thursdays from 10-11 a.m.


Army Substance Abuse Program

All other operations by appointment only with increased cleaning/sanitation. All trainings/classes/meetings of 10 or more people will be canceled or rescheduled.

Dental Clinics

The Bhaskar Dental Clinic on Fort Shafter is open for in/out-processing from Monday-Friday 8 a.m.-11:15 a.m. and 12:15 p.m.-3 p.m. For Dental Readiness Class 4 or separation or deployment exam appointments please call (808) 438-5555 or (808) 438-5554.

The Schofield Barracks Dental Clinic is open for Dental Readiness Class 4 exams by appointment only. Please call (808) 433-6825 if you are an active duty Soldier who is DRC4 (red on MEDPROS for an exam) or in need of a separation or deployment exam.

Elective and non-emergent dental care is still postponed at this time.

For dental emergencies, please call the dental hotline number at (808) 433-8363. A representative will be available to address your concerns Monday-Friday, 7:30-11 a.m. and noon-4 p.m.

Substance Use Disorder Clinical Care

All operations by appointment only with increased cleaning/sanitation. All trainings/classes/meetings of 10 or more people will be canceled or rescheduled.

Desmond T. Doss Health Clinic

List of available services and clinic modifications

The clinic has reopened limited clinical activities for active duty service members that build readiness; focus is providing limited services that maintain MRC 1 and those that improve or remove Deployment Limiting Conditions. Services that will begin to have availability include hearing, optometry, physical therapy, occupational therapy, chiropractic services, podiatry, brain injury, and PHA appointments.

Anyone coming to the clinic must enter through screening checkpoints. Masks or other face coverings are required.

Offers drive-thru COVID-19 testing, Monday-Friday, 1-5 p.m. in the parking garage (third floor). Testing is also provided at the Acute Care Clinic Saturday-Sunday. For more information, follow the clinic on Facebook or download their mobile app.

Tripler Army Medical Center

Anyone coming to the hospital must enter through screening checkpoints. Mountainside entrance is closed to patients and staff.

Offers drive-thru COVID-19 testing, Monday-Friday, 9 a.m.-3 p.m. at Bldg. 1507, Signal Road, Fort Shafter Flats. For more information, follow the hospital on Facebook.

Implementing a phased approach to reopening medical services. Currently prioritizing appointments and surgeries that have an impact on readiness and deployability. Please call the appointment line for questions at 1-888-MTF-APPT.

There is a temporary visitor policy in place not allowing any visitors for out-patient and in-patient. Exceptions are listed at https://www.facebook.com/TriplerArmyMedicalCenter/photos/a.124445627595740/3836583926381873/ .

Warrior Ohana Medical Home

Most appointments are being done virtually. Anyone coming to the clinic must be screened before entering. Clinic is open Monday-Friday, 8 a.m.-4:30 p.m. Pharmacy is open Monday-Friday, 9-11 a.m. and 1:20-3 p.m. Patients stay outside and a runner will bring you your medication.

Island Palm Communities Amenities | Back to Top

Basketball Courts

Open

Community Centers

All offices are operating via appointments only. If you need anything, please contact the center via phone, email or the resident portal before coming to the center in person.

For a list of phone numbers, visit https://www.islandpalmcommunities.com/schofield-barracks/island-palm-communities/guest-card/contact-us/1.

Community Center Recreation Rooms

Closed

Dog Parks

Open

Fitness Rooms

All classes have been canceled and fitness rooms are closed.

Did you know several fitness class instructors have made their classes available virtually?

(Have a link to add? Let us know!)

Pools & Splash Parks

Open.

Family and Morale, Welfare and Recreation pools have also reopened.

Visit http://4pst.us/euB or http://4pst.us/AwB for more information.

Maintenance Requests

No change. Response time for routine requests may be longer than usual due to when only urgent and emergency requests were being processed.

Technicians may wear additional personal protective equipment during service visits.

Playgrounds

Open

Public Community Spaces

Closed

Skate Parks

Open

Tennis Courts

Open

Retail & Dining | Back to Top

AAFES Vendors

Open.

Visit https://www.shopmyexchange.com for more information.

Barber Shops

Beach House 604

Open

Visit https://hawaii.armymwr.com/ for more information.

Beauty Salon

Dining Facility (Bronco Café)

Dining Facility (Leader's Den)

Closed due to end of cycle.

Dining Facility (Sustainment Bistro)

Dining Facility (Warrior Inn)

Dining Facility (Wings of Lightning Inn)

Exchange (Schofield)

Open.

Now offering curbside pickup for online orders. Visit https://www.shopmyexchange.com/company/storeDetails.jsp?storeId=1721005 for more information.

Exchange (Shafter)

Express (Shoppettes, all locations)

Open.

Visit https://www.shopmyexchange.com for more information.

Military Clothing & Sales

Open.

Visit https://www.shopmyexchange.com for more information.

Restaurants

Open. Some are open for dine-in and take-out, and some are open for take-out only.

Visit https://www.shopmyexchange.com or https://hawaii.armymwr.com/ for more information.

Sgt. Smith Theater

Closed

Tropics Recreation Center Snack Bar

Open.

Visit https://hawaii.armymwr.com/ for more information.

Human Resources | Back to Top

Army Substance Abuse Program

Most operations are by appointment only with increased cleaning/sanitation. All trainings/classes/meetings of 10 or more people will be canceled or rescheduled.

Visit https://home.army.mil/hawaii/index.php/garrison/dhr/asap for more information.

Casualty Assistance Center

On call 24/7.

Group email: usarmy.schofield.id-pacific.list.casualty-assistance-center

24 hour Phone: (808) 656-3272

DEERS/ID Cards

By appointment only. There have been several changes recently that change who needs a new card and who doesn't. See link below.

CAC pin resets can be done as an appointment or as a walk-in.

Active duty Soldiers assigned to the following units need to go to their S-1 for assistance (25th ID, 8th TSC, 500th MI Bde., USARPAC HQ/STB).

Visit https://home.army.mil/hawaii/index.php/garrison/dhr/mpd/deers-id-cards or call (808) 655-1272 for more information.

Education Centers (All)

Army Personnel Testing and Army guidance counselor services have resumed. Computer labs and college classes will reopen July 6.

Visit https://home.army.mil/hawaii/index.php/garrison/dhr/education for more information.

You can reach the Schofield Education Center via email at usarmy.schofield.id-pacific.mbx.edu-center-counseling@mail.mil, and the Tripler Education Center via email at usarmy.tripler.id-pacific.list.tripler-ed-center-counseling@mail.mil.

eMILPO/Personnel Automation Section

Fully staffed - Services can be provided by via email usarmy.schofield.id-pacific.mbx.personnel-automation-branch@mail.mil.

Visit https://home.army.mil/hawaii/index.php/garrison/dhr/mpd for more information.

Family Travel

Closed for face-to-face customers, Reduced Staff - Services can be provided by via (808) 655-1804, (808) 655-4633 or usarmy.schofield.id-pacific.mbx.family-travel-section@mail.mil.

Visit https://home.army.mil/hawaii/index.php/garrison/dhr/mpd for more information.

Finance

Services being provided by appointment and walk-in.

Finance (TLA): Submissions by email only; usarmy.schofield.usarpac.list.125th-fmsu-tla@mail.mil

Finance (In/Out-processing): In-processing by appointment; out processing done via walk-in; usarmy.schofield.usarpac.mbx.125th-fmsu-in-and-out-processing@mail.mil

Finance (Separations): Briefs are held twice a week with max 10 attendees, clearing done by walk-in or appointment; email services provided on a case-by-case basis; usarmy.schofield.usarpac.mbx.125th-fmsu-separations@mail.mil

Forms & Publications

Open

Freedom & Information Act

Open

Official Mail & Distribution Center

Open

Out-Processing Center

Open for in-person out-processing. Clearance papers will be emailed or issued in-person to the Soldier on the day his/her clearing is to begin.

Soldiers may request clearance papers NO EARLIER THAN 30 days from availability (PCS) or separation date located in Room 102, Building 750, Soldier Support Center, Schofield Barracks or via an email request to usarmy.schofield.imcom-pacific.list.in-out-processing-hi@mail.mil

Visit https://home.army.mil/hawaii/index.php/garrison/dhr/mpd for more information.

Passports/Visa Office

The State Department has discontinued accepting routine passport/visa application. Only processing emergency/mission essential passport applications.

Visit https://home.army.mil/hawaii/index.php/garrison/dhr/mpd for more information.

Promotions & Personnel Services

Reduced Staff. Services can be provided via email usarmy.schofield.imcom-pacific.mbx.da-boards-hi@mail.mil.

Visit https://home.army.mil/hawaii/index.php/garrison/dhr/mpd for more information.

Reassignments

Closed for face-to-face customers; services provided via telephone and email only.

Email: usarmy.schofield.id-pacific.mbx.reassignments-hi@mail.mil

Enlisted Assignments: (808) 655-0490, (808) 655-6242 or (808) 655-4661

Officer Assignments: (808) 655-0490 or (808) 655-6242

Visit https://home.army.mil/hawaii/index.php/garrison/dhr/mpd for more information.

Retirement Services Office

Reduced Staff. Final DD214, Survivor Benefit Plan and Widow Counselings by appointment only.

To schedule an appointment and/or questions contact office at armyschofieldrso@mail.mil or (808) 655-1585, (808) 655-1514, or (808) 655-5384.

Visit https://home.army.mil/hawaii/index.php/garrison/dhr/mpd for more information.

Soldier For Life-Transition Assistance Program

All services are being conducted remotely through phone or email. Personal Financial Planning Seminar via virtual platform and Continum of Military Services in person with 10 Soldiers max every wednesday.

Group email: usarmy.schofield.id-pacific.mbx.schofield-sfl-tap@mail.mil

To talk to a local counselor, call (808) 655-1028 or the 24/7 call center at 1-800-325-4715.

Visit https://www.sfl-tap.army.mil/ or https://home.army.mil/hawaii/index.php/garrison/dhr/mpd for more information.

Soldier Personal Mail

Open

Soldier Readiness Processing & Mobilization

Reduced staff. Services can be provided via email. For L2 SRP, R-SRP, REFRAD/DD214 and TCS orders, please email to ricardo.c.gajonera.civ@mail.mil and andrea.r.huff.civ@mail.mil. Call (808) 655-1086 for more info.

Visit https://home.army.mil/hawaii/index.php/garrison/dhr/mpd for more information.

Team Member Orientation

Normal schedule resumed, training is occurring both virtually and face-to-face with class limits and social distancing in place.

Transition Center

Open. Services can also be provided via email usarmy.schofield.id-pacific.mbx.transition-center-hawaii@mail.mil and (808) 655-0175.

Visit https://home.army.mil/hawaii/index.php/garrison/dhr/mpd for more information.

USO Pathfinder

Reduced staff. Max of three people in the office at any one time. Online training available at https://www.uso.org/programs/uso-pathfinder

Garrison Offices | Back to Top

Garrison Headquarters

Reduced staffing

Consolidated Legal Center

Reduced staffing. Notaries and power of attorney available on a walk-in basis.

Additional information available at https://home.army.mil/hawaii/index.php/download_file/
3350/0
.

DA Photo Labs

Open by appointment only. Additional safety measures are in place.

Visit https://home.army.mil/hawaii/index.php/garrison/dptms/tv2 for more information.

Directorate of Human Resources (Admin Office)

Reduced staffing

Directorate of Plans, Training, Mobilization & Security

Fully operational with COVID measures in place.

Directorate of Public Works (Admin Office)

Normal staffing. Meetings greater than 6 are virtual. Visitors must wear cloth face coverings or masks and practice social distancing.

Equal Employment Office

Services provided by appointment only or by telephone. Face-to-face training has been suspended.

Internal Review Office

Normal operations with precautions.

Plans Analysis & Integration Office

Meetings canceled, reduced staffing

Public Affairs Office

Limited/virtual meetings

Ready & Resilient Office

Open. All meetings are held virtually.

Religious Support Office

Reduced staffing.

Religious services have resumed (with limitations) but are also being held virtually. Visit https://home.army.mil/hawaii/index.php/download_file/3364/0 for a listing of services and links, or follow https://www.facebook.com/HawaiiRSO on Facebook.

Resource Management Office

Limited/virtual meetings, staffed to support mission essential services.

SHARP

Services provided by appointment only or by telephone. Face-to-face training has been suspended.

Visit https://home.army.mil/hawaii/index.php/garrison/sharp for more information.

TV2/Visual Information Studio

Closed to face-to-face customers.

Visit https://home.army.mil/hawaii/index.php/garrison/dptms/tv2 for more information.

HPCON

The Department of Defense Public Health Emergency Management policy assigns health protection condition, or HPCON, levels to disease outbreaks, such as the spread of COVID-19, based on the severity of the disease and the level of transmission occurring in the local community.

HPCON levels outline specific actions you can take in response to a health threat. While it's always important to prevent the spread of germs, there are additional steps you can take if COVID-19 transmission becomes more widespread in your community. Regardless of the current HPCON level, always follow the guidance from your installation and local public health agencies.

For more information about the HPCON levels, visit https://phc.amedd.army.mil/topics/campaigns/covid19/Pages/HPCON.aspx.

HPCON 0 (Routine)

HPCON Alpha

HPCON Bravo

HPCON Charlie

HPCON Delta

Wellness Resources

Please note all links are provided for information only. No endorsement of non-federal entities is implied.

Educational & Youth Resources

Child care: Child development centers, school age centers and limited family child care homes are open to essential personnel only. Call (808) 656-0093 for more information.

Schools: The 2020/2021 school year will start Aug. 17. All Hawaii Department of Education schools will be on a common calendar this school year.

Additional Resources:

  • Military Family Life Counselors: School-based military family life counselors are still available to provide services to our military keiki. Reach out to your school's point of contact today for services to help service members, spouses, children and staff.
  • Army Hawaii Libraries: Local library staff are available to assist with creating or resetting online accounts, and publish story time videos and other information. Follow them on Facebook or Instagram.
  • Tutor.com – Online tutoring and homework help for U.S. military and their families
  • Khan Academy – Student schedule templates for preschool to 12th grade as well as age appropriate educational resources developed by the Khan Academy.
  • National Geographic Kids – Science experiments, videos, articles, games, and more
  • Scholastic Learn at Home – Provides 20 days’ worth of active learning activities to reinforce and sustain educational opportunities for students unable to attend school. Content available for Pre-K through 9th grade.:
  • BBC Bitesize – Keep learning at home. Daily content to support education (age 3 to post-16) and well-being.
  • Family Days Tried and Tested: Educational Virtual Tour Resource – Includes links to the Anne Frank House, Buckingham Palace, Houston Zoo, Louvre Museum, National Aquarium: Washington, and many more.
  • BreakoutEDU – Educational games for students in all grades. Topics include math, science, team building, and coding.
  • OxfordOWL – Educational resource for children ages 3 through 11 including free eBooks, math and English activity sheets, spelling lists and more.
  • TEDEd – Education talks for students, educators and parents.
  • Messy Little Monster and the Best Ideas for Kids offer crafts and other activities to do or make at home with children of all ages.

Emotional

Breathe2Relax: A mobile app that is a portable stress management tool that includes breathing exercises to relieve stress. It was developed by the Defense Health Agency and is available on Android and Apple app stores.

Virtual Hope Box: A mobile app to help with coping, relaxation, distraction, and positive thinking. It was developed by the Defense Health Agency and is available on Android and Apple app stores.

The U.S Department of Health & Human Services operates a Disaster Distress Helpline available 24/7 via phone at 1-800-985-5990 or text at 66746. The hotline provides crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters including infectious disease outbreaks. Counselors provide crisis counseling, tips for healthy coping, and referrals to local crisis call centers for additional follow-up care and support.

The National Suicide Prevention Lifeline is available 24/7 at 1-800-273-8255, and provides free and confidential emotional help for people in suicidal crisis or emotional distress.

For civilian employees, the Employee Assistance Program is available at (503) 890-9111.

Both the Desmond T. Doss Health Clinic and Tripler Army Medical Center are providing behavioral health support virtually. Beneficiaries should contact their individual behavioral health clinic to request an appointment.

Army Community Service's Military and Family Life Counselors are available at (808-) 222-7088, to help with non-medical counseling such as stress management, adjustment difficulties and parenting.

Adolescent Support and Counseling Service provides confidential counseling to teen dependents of Army personnel stationed in Hawaii and overseas. Counselors are licensed mental health clinicians with additional certification in substance abuse. Services are offered to adolescents in grades 6-12 and their families. School based counselors are located at Wheeler Middle School, Leilehua High School, Mililani High School, and Radford High School. Additionally, counseling services are offered at Schofield Barracks and Fort Shafter. During COVID-19, counseling services are offered via telehealth. Reasons for referral to ASACS include substance abuse, mental health concerns, behavior issues, academic concerns, adjusting to PCS moves, family dynamics, and any other concerns of adolescence. A comprehensive assessment will be conducted to determine the most appropriate plan of action to meet the needs of each adolescent. To make a referral or for any questions contact clinical supervisor Jason Kuttner at (808) 655-5080, (808) 726-6319, or kuttnerjz@magellanfederal.com.

School-based Military Family Life Counselors are still available to provide services to our military keiki. Reach out to your school's point of contact today for services to help service members, spouses, children and staff.

The Hawaii Department of Education is offering a no-cost hotline and telehealth services for student-related health questions for students and families. The phone number is 1-844-436-3888, and services are available Monday-Friday, 8 a.m.-4 p.m.

The Ready and Resilient Performance Center, or R2PC, is available virtually to conduct master resiliency training. Hunt the Good Stuff, Put It In Perspective, and Avoid Thinking Traps are good skills to use during this time. Training can be requested by calling (808) 655-9804.

The World Health Organization published a fact sheet all about nutrition advice for adults during the COVID-19 outbreak. What's your 'rona diet look like?

The Army Public Health Center published a fact sheet about how to master stress during COVID-19.

Family & Social

Army Community Service at (808) 787-4227 is available for questions/referrals to a variety of resources (chaplain, housing, finance, behavioral health, military and family life counseling, etc.). They provide Soldiers and families a centralized contact for most questions/concerns.They are also posting videos and other content about financial readiness, parenting tips, and “Boredom Busters” on their Facebook page.

The Sexual Harassment/Assault Response Prevention program, or SHARP, hotline, available 24/7 at 1-833-727-2808, provides advocacy services.

The Exceptional Family Member Program is committed to helping families with special needs thrive in military life. To help ensure our families can find information, connect with services and advocate for themselves or their family member’s needs, Military OneSource launched a new online tool, EFMP & Me available at https://efmpandme.militaryonesource.mil/. EFMP & Me expands family support by offering 24/7 access to information that is tailored to individual needs through checklists. These checklists provide steps, resources and tips to navigate through topics, such as:

  • Preparing for a PCS or deployment
  • Navigating special educational and medical needs
  • Getting organized and enrolled in EFMP


School-based Military Family Life Counselors are still available to provide services to our military keiki. Reach out to your school's point of contact today for services to help service members, spouses, children and staff.

The Hawaii Department of Education is offering a no-cost hotline and telehealth services for student-related health questions for students and families. The phone number is 1-844-436-3888, and services are available Monday-Friday, 8 a.m.-4 p.m.

Military OneSource, also available via phone at 1-800-342-9647, offers a multitude of resources to include confidential help as well as COVID-19 specific resources such as Top 10 Ways to Practice Resilience Skills During Challenging Times.

USO Hawaii (Website, Facebook) branches to include the Honolulu Airport (Website, Facebook), Joint Base Pearl Harbor-Hickam (Website, Facebook) and Schofield Barracks (Website, Facebook) continue to offer services and programming for service members and their families.

Physical Fitness

The Army Wellness Center is offering “Ask the Health Educator” and health coaching through their Facebook page. Beneficiaries can ask health, nutrition, or fitness related questions.

Many local community fitness instructors are posting workouts online:

Additionally, many commercial gyms are making their premium content free:

Spiritual

U.S. Army Hawaii Religious Support Office's in-person worship services resumed June 14. They are still providing services online throughout the pandemic on their Facebook page.

The Chaplain Family Life Center offers free and confidential telehealth counseling services for individuals, couples, and families through Doxy.me as well as limited in-person counseling sessions on Mondays, Wednesdays, and Fridays. The online system is fully HIPAA-compliant, and enables counseling services in real time, from the comfort of any location. Additional information is located on the U.S. Army Chaplain Family Life Center Facebook page.

To set up an appointment:

  • Call (808) 655-9355 and leave a message.
  • Call (910) 635-32433.