This page was last updated: 8/5/21, 11:16 AM

HPCON Level

U.S. Army Hawaii is currently at Health Protection Condition Bravo.

Off Post Guidance

For the latest information from the City & County of Honolulu visit One Oahu

Testing & Vaccine

Testing is available on post at the Desmond T. Doss Health Clinic on Schofield Barracks, Fort Shafter Flats and Tripler Army Medical Center's ER.

Vaccine information is available at Operation COVID Shot.

ROM/Quarantine

Soldiers and civilian employees: 10-day ROM is required.  May be waived if you meet certain requirements. If required to be on ROM, you can leave your ROM location for essentials. 
Contract Employees: State's quarantine and modified 10-day ROM  State's quarantine and ROM may be waived if you meet certain requirements.
Family members: State's quarantine

See FAQs for more info.

Official Travel Status

Hawaii's status is green. See FAQs section for more info.

Mask Guidance

On post, guidance is available from the Department of Defense and U.S. Army Hawaii . Off post, guidance is available from One Oahu.

Military Health System COVID-19 Info

Get the latest information on the Coronavirus and the Delta Variant at Military Health System. 

Visitors

There are no visitor restrictions in place.

Normal visitor policies are in effect.

Community Updates

Banner image for COVID-19 Community Updates

Every other Wednesday at 6 p.m. the U.S. Army Hawaii community can expect video updates from senior leaders (initially these updates were held daily, then on weekdays, then every Monday, Wednesday and Friday, and then weekly on Wednesdays).

You can watch almost all of the community updates, town halls and information exchanges on the garrison's Facebook page. A playlist of all COVID videos is available at https://www.facebook.com/watch/94751862578/2677300878985888. Videos marked with an asterisk below were aired on a different Facebook account so they are not in the playlists.

Beginning in May 2021, the video updates pivoted from being COVID Updates to Community Updates. Community updates are available in a playlist at https://www.facebook.com/watch/94751862578/508621536997230.

2020

FAQs

Our frequently asked questions are updated often. Use the table of contents below to jump to a certain topic. To quickly search for a question, click Ctrl+F on your keyboard to find specific words.

 

COVID-19 BASIC FACTS & HEALTH INFORMATION

Where can I learn more about COVID-19?

Please visit https://www.cdc.gov/coronavirus/2019-ncov/ for more information on COVID-19.

What should I do if I think I have COVID-19?

Always call your health care provider before going to a medical treatment facility (call 911 for an emergency).

Tricare beneficiaries can call the Hawaii COVID-19 Information Hotline available at (808) 438-8102. It is available Monday-Friday, from 7:30 a.m.-4 p.m. You can also reach the Tricare Nurse Advice Line 24/7 at 1-800-874-2273 or via web chat at MHSNurseAdviceLine.com.

Civilian employees should call their medical provider or the closest hospital.

Am I required to wear a mask?

Effective July 30, 2021, in concert with Department of Defense mandate, everyone must wear masks indoors across U.S. Army Hawaii installations and facilities, regardless of vaccination status.

Additionally, unvaccinated individuals must wear masks in outdoor public spaces.

Guidance from the Department of Defense and U.S. Army Hawaii applies on U.S. Army Hawaii installations.

While off post, Soldiers, civilians and family members should adhere to all State and City & County guidance. Visit https://oneoahu.org for more information.

Where can I get tested for COVID-19?

Desmond T. Doss Health Clinic and Tripler Army Medical Center are offering drive-thru COVID-19 testing at the Desmond T. Doss Health Clinic on Schofield Barracks and on Fort Shafter Flats.

The Desmond T. Doss Health Clinic site is open Monday-Friday, 1-5 p.m. in the clinic's parking garage (third floor).

The Fort Shafter Flats (Bldg. 1507, Signal Road) site is open Monday-Friday, 9 a.m.-3 p.m. and Saturday, 9 a.m.-noon.

For more information, call the Hawaii COVID-19 Information Hotline available at (808) 438-8102. It is available Monday-Friday, from 7:30 a.m.-4 p.m. You can also reach the Tricare Nurse Advice Line 24/7 at 1-800-874-2273 or via web chat at MHSNurseAdviceLine.com.

Do I have to get the COVID-19 vaccine?

No. At this time it is voluntary.

Where can I get the COVID-19 vaccine?

All Tricare beneficiaries and civilian employees can get the vaccine from the Hawaii Military Health System. Visit https://www.operationcovidshot.com/ for more information.

For more information about the vaccine from off-post providers, visit https://hawaiicovid19.com/vaccine/.

Where can I find more information on the vaccine?

 

VISITOR ACCESS, HAWAII QUARANTINE & STAY HOME ORDERS

Am I allowed to bring guests on base?

Do I have to self-quarantine when I arrive in Hawaii?

Yes, everyone must self-quarantine when they arrive in Hawaii from out of state. Some people can test out of or waive quarantine or restriction of movement requirements. The following also only applies to U.S. Army Hawaii. If you are traveling on orders from or are assigned to a higher command such as Indo-Pacific Command or U.S. Army Pacific, you should check with them for their policies and regulations.

Soldiers and civilian employees: Restriction of movement, or ROM, requirements vary depending on where you’re traveling from and whether you’re fully vaccinated for COVID-19 or not.

  • Travelers to the State of Hawaii from the United States, its territories, or international locations, authorized by the State of Hawaii Safe Travels program, with a negative test within 3-days prior to travel are exempt from ROM. For details, see State of Hawaii Department of Defense.
  • Vaccinated travelers to the State of Hawaii from International locations not authorized by the State of Hawaii Safe Travels program, who are 14 days post-completion of COVID-19 vaccination with a FDA-authorized vaccine and have a negative test 3-days prior to travel to the State of Hawaii; or are fully recovered from a laboratory-confirmed diagnosis of COVID-19 infection within the previous 90 days are exempt from ROM. All travelers from international locations are required to complete an additional test 3-5 days after arrival into the State.
  • Unvaccinated travelers to the State of Hawaii from international locations, which are not authorized by the State of Hawaii Safe Travels program, will complete a 10-day ROM. All travelers from international locations are required to complete an additional test 3-5 days after arrival into the State.

Contract employees: You are subject to the State's 10-day travel quarantine unless you test out using the State's pre-travel testing program. If you do not test out, you cannot leave your home/hotel room for 10 days except to seek urgent/emergency medical care.

Separate from the State's travel quarantine, contract employees are also subject to a modified 10-day restriction of movement. You cannot return/come to work for 10 days upon your arrival/return from out of state travel. Restriction of movement, or ROM, requirements vary depending on where you’re traveling from and whether you’re fully vaccinated for COVID-19 or not.

  • Travelers to the State of Hawaii from the United States, its territories, or international locations, authorized by the State of Hawaii Safe Travels program, with a negative test within 3-days prior to travel are exempt from ROM. For details, see State of Hawaii Department of Defense.
  • Vaccinated travelers to the State of Hawaii from International locations not authorized by the State of Hawaii Safe Travels program, who are 14 days post-completion of COVID-19 vaccination with a FDA-authorized vaccine and have a negative test 3-days prior to travel to the State of Hawaii; or are fully recovered from a laboratory-confirmed diagnosis of COVID-19 infection within the previous 90 days are exempt from ROM. All travelers from international locations are required to complete an additional test 3-5 days after arrival into the State.
  • Unvaccinated travelers to the State of Hawaii from international locations, which are not authorized by the State of Hawaii Safe Travels program, will complete a 10-day ROM. All travelers from international locations are required to complete an additional test 3-5 days after arrival into the State.

Family members and visitors: You are subject to the State's 10-day travel quarantine unless you test out using the State's pre-travel testing program. If you do not test out, you cannot leave your home/hotel room for 10 days except to seek urgent/emergency medical care.

If one person in the household is on restriction of movement orders or quarantining, does everyone else in the house have to do the same?

No.

If anyone who is on restriction of movement orders or quarantining and develops symptoms or is suspected to have COVID-19, everyone else in the home will need to quarantine until cleared.

Information from the State on quarantining is available at https://hawaiicovid19.com/wp-content/uploads/2020/03/Quarantine-Instructions_032220.pdf.

The full operations order is marked for official use only and cannot be posted online. A copy is available on the U.S. Army Hawaii SharePoint or from operations offices.

What are the rules off post?

Soldiers and civilian employees, when off-post and off-duty, as well as family members must follow the City & County of Honolulu's and State of Hawaii's emergency orders.

For an updated list of what is allowed and what isn't, visit https://www.oneoahu.org/faqs.

City & County of Honolulu emergency proclamations are available at https://www.honolulu.gov/mayor/proclamations-orders-and-rules.html.

State of Hawaii emergency proclamations are available at https://governor.hawaii.gov/emergency-proclamations/.


What are the limits on social gatherings?

Social gatherings are allowed in groups of up to 25 indoors and 75 outdoors.

 

CHILD CARE & SCHOOL

Are child care facilities open?

Child Development Centers, School Age Centers and Family Child Care homes are open Monday-Friday, from 5:30 a.m.-6 p.m.

Families who choose not to use child care at this time due to COVID-19 will not have to pay to keep their spot, will have all amounts paid that were not used prorated, and their spot will be saved regardless of whether they used a child development center or family child care home.


If Child, Youth and School Services facilities close, do I still have to pay for those services? Will I lose my spot?

Effective March 19, patrons who self-quarantine or are on restriction of movement orders with their children will have their fees prorated to their account for the days that the child was not using care.

Key and Essential personnel who are receiving child care will continue to pay whatever they are normally scheduled to pay.

Children who are enrolled in the Child Development Centers, Family Child Care homes and the School Age Centers will not lose their child care slot if patrons take necessary precautions to keep their family safe and elect to stay home, or if the facilities are closed.

If my child is sent home from a child development or school age center due to possible exposure to COVID, will I still have to pay for their care while they are in quarantine?

If children are excluded from care due to COVID exposure at a Child, Youth and School Services facility (no fault of their own), the sponsor will not be charged for the time the child is
excluded from care.

There is no exception to policy needed; Child, Youth and School Services will automatically credit the time back to patrons.

What is the status of the schools?

Public schools are run by the state's Department of Education.

The 2020/2021 school year started Aug. 17. All Hawaii Department of Education schools will be on a common calendar this school year.

Parents and students should visit their school's website and social media sites for additional information regarding virtual learning and other resources.

For more information, visit http://www.hawaiipublicschools.org/ConnectWithUs/MediaRoom/PressReleases/Pages/COVID-19-Information-Updates.aspx.

I have a question about my child's Individualized Educational Plan. Who can I talk to?

Please reach out to the Exceptional Family Member Program at (808) 787-4227.

I have more questions about schools. Who can I talk to?

Please reach out to the School Support Services office and speak with a School Liaison Officer. They can be reached at (808) 655-8326.

Due to my child's school schedule or child development or school age center limited capabilities, I have an issue with child care. What should I do?

Anyone who will be impacted by upcoming changes at the child development or school age centers, or Department of Education classroom schedules, should talk to their chain of command or supervisor. Let them know what your situation is. They should work with you to take into account both your work and your childcare needs to work out a plan that suits you and your family.

 

TRAVEL (OFFICIAL)

Is the stop movement order still in place?

Yes, but U.S. Army Garrison Hawaii is green. Soldiers and civilian employees traveling to/from areas that are green do not need an exception to policy to travel to/from U.S. Army Garrison Hawaii.

The stop movement order was modified May 26, 2020, to transition to a conditions-phased approach to personnel movement and travel restrictions.

All Department of Defense service members and civilian personnel and dependents whose travel is government-funded, will stop movement, both internationally and domestically, while this memorandum is in effect, unless the conditions listed in the memo are met.

The Department of Defense typically releases the status of military installations every Wednesday. The most recent version was published Aug. 4.

Note: Professional military education programs are exempt from travel restrictions and do not require an exception to policy to attend in either a PCS or TDY status. The service member attending professional military education, however, is required to have a memo signed by his/her Chain of Command (recommend Company Commander at minimum).

Has Hawaii met the required conditions to resume travel to/from the state?

Yes. Official travel to/from green areas do not need an exception to policy. In order to travel to or from an area that is red on official orders, you must request an exception to policy.

The Department of Defense typically releases the status of military installations every Wednesday. The most recent version was published Aug. 4.

What is Hawaii's status? Are we green?

U.S. Army Garrison Hawaii is green. An exception to policy is only needed to complete official travel to/from an area that is red.

The Department of Defense typically releases the status of military installations every Wednesday. The most recent version was published Aug. 4.

Does the travel restriction affect those who must travel for medical treatment?

No. Travel for medical treatment is still allowed.

Can service members ETS and retire within the directive window?

The order to stop travel does not apply to ETS or retirements.

Anyone traveling on official orders from the U.S. to another country is now required to complete a 14-day restriction of movement or quarantine. If the country does not require it upon your arrival, you must complete it before leaving the U.S.

Are there any exceptions to the official travel stop movement order?

Yes; waivers are available for mission-related, humanitarian or extreme hardship reasons. The approval levels vary depending on the type and location of travel. Requests are evaluated on an individual basis based on all of the information submitted.

Soldiers should work with their company commander and first sergeant to submit a waiver. Company and battalion commanders cannot deny a waiver.

All documentation must be submitted electronically.

How do I submit a waiver?

Soldiers should work with their company commander and first sergeant to submit a waiver. Company and battalion commanders cannot deny a waiver.

All documentation must be submitted electronically.

Do I have to self-quarantine or go on restriction of movement orders during/after official travel?

Yes, everyone must self-quarantine when they arrive in Hawaii from out of state. Some people can test out of or waive quarantine or restriction of movement requirements. The following also only applies to U.S. Army Hawaii. If you are traveling on orders from or are assigned to a higher command such as Indo-Pacific Command or U.S. Army Pacific, you should check with them for their policies and regulations.

Soldiers and civilian employees: Restriction of movement, or ROM, requirements vary depending on where you’re traveling from and whether you’re fully vaccinated for COVID-19 or not.

  • Travelers to the State of Hawaii from the United States, its territories, or international locations, authorized by the State of Hawaii Safe Travels program, with a negative test within 3-days prior to travel are exempt from ROM. For details, see State of Hawaii Department of Defense.
  • Vaccinated travelers to the State of Hawaii from International locations not authorized by the State of Hawaii Safe Travels program, who are 14 days post-completion of COVID-19 vaccination with a FDA-authorized vaccine and have a negative test 3-days prior to travel to the State of Hawaii; or are fully recovered from a laboratory-confirmed diagnosis of COVID-19 infection within the previous 90 days are exempt from ROM. All travelers from international locations are required to complete an additional test 3-5 days after arrival into the State.
  • Unvaccinated travelers to the State of Hawaii from international locations, which are not authorized by the State of Hawaii Safe Travels program, will complete a 10-day ROM. All travelers from international locations are required to complete an additional test 3-5 days after arrival into the State.

Contract employees: You are subject to the State's 10-day travel quarantine unless you test out using the State's pre-travel testing program. If you do not test out, you cannot leave your home/hotel room for 10 days except to seek urgent/emergency medical care.

Separate from the State's travel quarantine, contract employees are also subject to a modified 10-day restriction of movement. You cannot return/come to work for 10 days upon your arrival/return from out of state travel. Restriction of movement, or ROM, requirements vary depending on where you’re traveling from and whether you’re fully vaccinated for COVID-19 or not.

  • Travelers to the State of Hawaii from the United States, its territories, or international locations, authorized by the State of Hawaii Safe Travels program, with a negative test within 3-days prior to travel are exempt from ROM. For details, see State of Hawaii Department of Defense.
  • Vaccinated travelers to the State of Hawaii from International locations not authorized by the State of Hawaii Safe Travels program, who are 14 days post-completion of COVID-19 vaccination with a FDA-authorized vaccine and have a negative test 3-days prior to travel to the State of Hawaii; or are fully recovered from a laboratory-confirmed diagnosis of COVID-19 infection within the previous 90 days are exempt from ROM. All travelers from international locations are required to complete an additional test 3-5 days after arrival into the State.
  • Unvaccinated travelers to the State of Hawaii from international locations, which are not authorized by the State of Hawaii Safe Travels program, will complete a 10-day ROM. All travelers from international locations are required to complete an additional test 3-5 days after arrival into the State.

Family members and visitors: You are subject to the State's 10-day travel quarantine unless you test out using the State's pre-travel testing program. If you do not test out, you cannot leave your home/hotel room for 10 days except to seek urgent/emergency medical care.

If I am a Soldier and am able to waive restriction of movement, do I have to also test out of the State's quarantine?

No. Soldiers on official orders have been exempt from the State's quarantine since May 29, 2020.

This exemption does not apply to civilian employees, family members or Soldiers on unofficial travel.

 

TRAVEL (PERSONAL)

What are the current travel restrictions?

Soldiers are able to take local and non-local leave. Authorized leave outside of the local area is approved by battalion commanders (for domestic travel) and brigade commanders (for international travel).

Department of the Army civilian employees have no restrictions on personal leave, but supervisors may deny requests due to mission-related requirements.

Civilian and contract employees are subject to the State's 10-day travel quarantine unless they test out using the State's pre-travel testing program. If they do not test out, they cannot leave their home/hotel room for 10 days except to seek urgent/emergency medical care.

Separate from the State's travel quarantine, civilian/contract employees are also subject to a modified 10-day restriction of movement. You cannot return/come to work for 10 days upon your arrival/return from out of state travel. The 10-day restriction of movement can be waived if you meet certain requirements.

To waive ROM, civilian/contract employees must:

  • Be arriving from the U.S. AND
  • Be vaccinated for COVID-19 or recovered from lab-confirmed COVID-19 within the past 90 days AND
  • Have a negative COVID-19 test taken within 72 hours of travel

Is personal travel restricted for civilian employees or family members?

No. However, we recommend you take a look at the current CDC guidance and make the decision that is best for your family.

Travel increases your chance of spreading and getting COVID-19. You can view their guidance at https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html.

Can military members still take leave?

Soldiers are able to take local and non-local leave. Authorized leave outside of the local area is approved by battalion commanders (for domestic travel) and brigade commanders (for international travel).

If you travel outside of the State of Hawaii, upon your return, you are subject to the State's 10-day travel quarantine unless you test out using the State's pre-travel testing program. If you do not test out, you cannot leave your home/hotel room for 10 days except to seek urgent/emergency medical care. A 10-day restriction of movement is also required but can be waived if you meet certain requirements. If a ROM is required, you can leave your ROM location for essentials.

To waive ROM, Soldiers must:

  • Be arriving from the U.S. AND
  • Be vaccinated for COVID-19 or recovered from lab-confirmed COVID-19 within the past 90 days AND
  • Have a negative COVID-19 test taken within 72 hours of travel

What about inter-island travel?

There is no requirement for restriction of movement orders for uniformed service members for inter-island travel. All members of the U.S. Army Hawaii community (Soldiers, civilian employees, family members, etc.) have to follow the other counties' requirements for inter-island travel.

There is no quarantine requirement when you return to Oahu from another island.

The State's program is outlined at http://hawaiicovid19.com/travel.

Do I have to self-quarantine or go on restriction of movement orders after personal travel?

Yes, everyone must self-quarantine when they arrive in Hawaii from out of state. Some people can test out of or waive quarantine or restriction of movement requirements. The following also only applies to U.S. Army Hawaii. If you are traveling on orders from or are assigned to a higher command such as Indo-Pacific Command or U.S. Army Pacific, you should check with them for their policies and regulations.

Soldiers and civilian employees: Restriction of movement, or ROM, requirements vary depending on where you’re traveling from and whether you’re fully vaccinated for COVID-19 or not.

  • Travelers to the State of Hawaii from the United States, its territories, or international locations, authorized by the State of Hawaii Safe Travels program, with a negative test within 3-days prior to travel are exempt from ROM. For details, see State of Hawaii Department of Defense.
  • Vaccinated travelers to the State of Hawaii from International locations not authorized by the State of Hawaii Safe Travels program, who are 14 days post-completion of COVID-19 vaccination with a FDA-authorized vaccine and have a negative test 3-days prior to travel to the State of Hawaii; or are fully recovered from a laboratory-confirmed diagnosis of COVID-19 infection within the previous 90 days are exempt from ROM. All travelers from international locations are required to complete an additional test 3-5 days after arrival into the State.
  • Unvaccinated travelers to the State of Hawaii from international locations, which are not authorized by the State of Hawaii Safe Travels program, will complete a 10-day ROM. All travelers from international locations are required to complete an additional test 3-5 days after arrival into the State.

Contract employees: You are subject to the State's 10-day travel quarantine unless you test out using the State's pre-travel testing program. If you do not test out, you cannot leave your home/hotel room for 10 days except to seek urgent/emergency medical care.

Separate from the State's travel quarantine, contract employees are also subject to a modified 10-day restriction of movement. You cannot return/come to work for 10 days upon your arrival/return from out of state travel. Restriction of movement, or ROM, requirements vary depending on where you’re traveling from and whether you’re fully vaccinated for COVID-19 or not.

  • Travelers to the State of Hawaii from the United States, its territories, or international locations, authorized by the State of Hawaii Safe Travels program, with a negative test within 3-days prior to travel are exempt from ROM. For details, see State of Hawaii Department of Defense.
  • Vaccinated travelers to the State of Hawaii from International locations not authorized by the State of Hawaii Safe Travels program, who are 14 days post-completion of COVID-19 vaccination with a FDA-authorized vaccine and have a negative test 3-days prior to travel to the State of Hawaii; or are fully recovered from a laboratory-confirmed diagnosis of COVID-19 infection within the previous 90 days are exempt from ROM. All travelers from international locations are required to complete an additional test 3-5 days after arrival into the State.
  • Unvaccinated travelers to the State of Hawaii from international locations, which are not authorized by the State of Hawaii Safe Travels program, will complete a 10-day ROM. All travelers from international locations are required to complete an additional test 3-5 days after arrival into the State.

Family members and visitors: You are subject to the State's 10-day travel quarantine unless you test out using the State's pre-travel testing program. If you do not test out, you cannot leave your home/hotel room for 10 days except to seek urgent/emergency medical care.

I am a Soldier stationed somewhere other than Hawaii but am coming to visit on personal leave. Am I subject to the restriction of movement orders?

You are subject to the State's 10-day travel quarantine unless you test out using the State's pre-travel testing program. If you do not test out, you cannot leave your home/hotel room for 10 days except to seek urgent/emergency medical care.

Modified Services & Closures

Only closed or modified services are listed.

Use the table of contents below to jump to a certain topic. To quickly search for a question, click Ctrl+F on your keyboard (or use the address bar on a  mobile device) to find specific words.

Child Care, Youth & School | Back to Top

Family Child Care Homes

Limited homes are open.

For more information, call (808) 656-0093 or visit https://hawaii.armymwr.com/programs/family-child-care-fcc.

Hourly Care (Soldier & Family Assistance Center)

Closed

Family and Morale, Welfare & Recreation | Back to Top

Home Based Businesses and Private Organizations, Commercial Solicitation, Fundraising and Gifts and Donations

By appointment only, call (808) 656-0104

Intramural Sports

Closed

Leisure Travel Services

The Schofield Barracks Leisure Travel Services is open.

The Fort Shafter Leisure Travel Services is closed.

Visit https://hawaii.armymwr.com/programs/leisure-travel-services for more information.

Physical Fitness Centers (Gyms)

Select MWR fitness centers are open with modifications.

Island Palm Communities fitness centers are closed.

Visit https://hawaii.armymwr.com/programs/physical-fitness-center for more information.

Pililaau Army Recreation Center

Open with modifications.

Visit https://hawaii.armymwr.com/programs/pillar-army-recreation-center-parc for more information.

Unit Funds

By appointment only, call (808) 656-0102

Installation Services & Resources | Back to Top

Athletic Fields & Courts

Open but restrooms are closed. No groups larger than 10.

CWT Sato Travel

Both offices are closed to customers but are working via phone or email. Visit the Out-Processing Center webpage for more information.

HI-5 Recycling Redemption (at PXes on Fort Shafter and Schofield Barracks)

Closed

Religious Services

Religious services are offered both virtually and in-person (with some limitations).

Visit https://home.army.mil/hawaii/index.php/download_file/3364/0 for a listing of services and links, or follow https://www.facebook.com/HawaiiRSO on Facebook.

Island Palm Communities Amenities | Back to Top

Community Centers

All offices are operating via appointments only. If you need anything, please contact the center via phone, email or the resident portal before coming to the center in person.

For a list of phone numbers, visit https://www.islandpalmcommunities.com/schofield-barracks/island-palm-communities/guest-card/contact-us/1.

Community Center Recreation Rooms

Closed

Fitness Rooms

All classes have been canceled and fitness rooms are closed.

Did you know several fitness class instructors have made their classes available virtually?

(Have a link to add? Let us know!)

Maintenance Requests

No change. Response time for routine requests may be longer than usual due to when only urgent and emergency requests were being processed.

Technicians may wear additional personal protective equipment during service visits.

Public Community Spaces

Closed

Human Resources | Back to Top

DEERS/ID Cards

By appointment only. There have been several changes recently that change who needs a new card and who doesn't. See link below.

CAC pin resets can be done as an appointment or as a walk-in.

Active duty Soldiers assigned to the following units need to go to their S-1 for assistance (25th ID, 8th TSC, 500th MI Bde., USARPAC HQ/STB).

Visit https://home.army.mil/hawaii/index.php/garrison/dhr/mpd/deers-id-cards or call (808) 655-1272 for more information.

Retirement Services Office

Reduced Staff. Final DD214, Survivor Benefit Plan and Widow Counselings by appointment only.

To schedule an appointment and/or questions contact office at armyschofieldrso@mail.mil or (808) 655-1585, (808) 655-1514, or (808) 655-5384.

Visit https://home.army.mil/hawaii/index.php/garrison/dhr/mpd for more information.

Garrison Offices | Back to Top

DA Photo Labs

Open by appointment only. Additional safety measures are in place.

Visit https://home.army.mil/hawaii/index.php/garrison/dptms/tv2 for more information.

Equal Employment Office

Services provided by appointment only or by telephone. Face-to-face training has been suspended.

Internal Review Office

Reduced staffing, operations continue
virtually.

Religious Support Office

Reduced staffing.

Religious services have resumed (with limitations) but are also being held virtually. Visit https://home.army.mil/hawaii/index.php/download_file/3364/0 for a listing of services and links, or follow https://www.facebook.com/HawaiiRSO on Facebook.

HPCON

The Department of Defense Public Health Emergency Management policy assigns health protection condition, or HPCON, levels to disease outbreaks, such as the spread of COVID-19, based on the severity of the disease and the level of transmission occurring in the local community.

HPCON levels outline specific actions you can take in response to a health threat. While it's always important to prevent the spread of germs, there are additional steps you can take if COVID-19 transmission becomes more widespread in your community. Regardless of the current HPCON level, always follow the guidance from your installation and local public health agencies.

For more information about the HPCON levels, visit https://phc.amedd.army.mil/topics/campaigns/covid19/Pages/HPCON.aspx.

HPCON 0 (Routine)

HPCON Alpha

HPCON Bravo

HPCON Charlie

HPCON Delta

Wellness Resources

Please note all links are provided for information only. No endorsement of non-federal entities is implied.

Educational & Youth Resources

Child care: Child development centers, school age centers and limited family child care homes are open to essential personnel only. Call (808) 656-0093 for more information.

Schools: The 2020/2021 school year will start Aug. 17. All Hawaii Department of Education schools will be on a common calendar this school year.

Additional Resources:

  • Military Family Life Counselors: School-based military family life counselors are still available to provide services to our military keiki. Reach out to your school's point of contact today for services to help service members, spouses, children and staff.
  • Army Hawaii Libraries: Local library staff are available to assist with creating or resetting online accounts, and publish story time videos and other information. Follow them on Facebook or Instagram.
  • Tutor.com – Online tutoring and homework help for U.S. military and their families
  • Khan Academy – Student schedule templates for preschool to 12th grade as well as age appropriate educational resources developed by the Khan Academy.
  • National Geographic Kids – Science experiments, videos, articles, games, and more
  • Scholastic Learn at Home – Provides 20 days’ worth of active learning activities to reinforce and sustain educational opportunities for students unable to attend school. Content available for Pre-K through 9th grade.:
  • BBC Bitesize – Keep learning at home. Daily content to support education (age 3 to post-16) and well-being.
  • Family Days Tried and Tested: Educational Virtual Tour Resource – Includes links to the Anne Frank House, Buckingham Palace, Houston Zoo, Louvre Museum, National Aquarium: Washington, and many more.
  • BreakoutEDU – Educational games for students in all grades. Topics include math, science, team building, and coding.
  • OxfordOWL – Educational resource for children ages 3 through 11 including free eBooks, math and English activity sheets, spelling lists and more.
  • TEDEd – Education talks for students, educators and parents.
  • Messy Little Monster and the Best Ideas for Kids offer crafts and other activities to do or make at home with children of all ages.

Emotional

Breathe2Relax: A mobile app that is a portable stress management tool that includes breathing exercises to relieve stress. It was developed by the Defense Health Agency and is available on Android and Apple app stores.

Virtual Hope Box: A mobile app to help with coping, relaxation, distraction, and positive thinking. It was developed by the Defense Health Agency and is available on Android and Apple app stores.

The U.S Department of Health & Human Services operates a Disaster Distress Helpline available 24/7 via phone at 1-800-985-5990 or text at 66746. The hotline provides crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters including infectious disease outbreaks. Counselors provide crisis counseling, tips for healthy coping, and referrals to local crisis call centers for additional follow-up care and support.

The National Suicide Prevention Lifeline is available 24/7 at 1-800-273-8255, and provides free and confidential emotional help for people in suicidal crisis or emotional distress.

For civilian employees, the Employee Assistance Program is available at (503) 890-9111.

Both the Desmond T. Doss Health Clinic and Tripler Army Medical Center are providing behavioral health support virtually. Beneficiaries should contact their individual behavioral health clinic to request an appointment.

Army Community Service's Military and Family Life Counselors are available at (808-) 222-7088, to help with non-medical counseling such as stress management, adjustment difficulties and parenting.

Adolescent Support and Counseling Service provides confidential counseling to teen dependents of Army personnel stationed in Hawaii and overseas. Counselors are licensed mental health clinicians with additional certification in substance abuse. Services are offered to adolescents in grades 6-12 and their families. School based counselors are located at Wheeler Middle School, Leilehua High School, Mililani High School, and Radford High School. Additionally, counseling services are offered at Schofield Barracks and Fort Shafter. During COVID-19, counseling services are offered via telehealth. Reasons for referral to ASACS include substance abuse, mental health concerns, behavior issues, academic concerns, adjusting to PCS moves, family dynamics, and any other concerns of adolescence. A comprehensive assessment will be conducted to determine the most appropriate plan of action to meet the needs of each adolescent. To make a referral or for any questions contact clinical supervisor Jason Kuttner at (808) 655-5080, (808) 726-6319, or kuttnerjz@magellanfederal.com.

School-based Military Family Life Counselors are still available to provide services to our military keiki. Reach out to your school's point of contact today for services to help service members, spouses, children and staff.

The Hawaii Department of Education is offering a no-cost hotline and telehealth services for student-related health questions for students and families. The phone number is 1-844-436-3888, and services are available Monday-Friday, 8 a.m.-4 p.m.

The Ready and Resilient Performance Center, or R2PC, is available virtually to conduct master resiliency training. Hunt the Good Stuff, Put It In Perspective, and Avoid Thinking Traps are good skills to use during this time. Training can be requested by calling (808) 655-9804.

The World Health Organization published a fact sheet all about nutrition advice for adults during the COVID-19 outbreak. What's your 'rona diet look like?

The Army Public Health Center published a fact sheet about how to master stress during COVID-19.

Family & Social

Army Community Service at (808) 787-4227 is available for questions/referrals to a variety of resources (chaplain, housing, finance, behavioral health, military and family life counseling, etc.). They provide Soldiers and families a centralized contact for most questions/concerns.They are also posting videos and other content about financial readiness, parenting tips, and “Boredom Busters” on their Facebook page.

The Sexual Harassment/Assault Response Prevention program, or SHARP, hotline, available 24/7 at 1-833-727-2808, provides advocacy services.

The Exceptional Family Member Program is committed to helping families with special needs thrive in military life. To help ensure our families can find information, connect with services and advocate for themselves or their family member’s needs, Military OneSource launched a new online tool, EFMP & Me available at https://efmpandme.militaryonesource.mil/. EFMP & Me expands family support by offering 24/7 access to information that is tailored to individual needs through checklists. These checklists provide steps, resources and tips to navigate through topics, such as:

  • Preparing for a PCS or deployment
  • Navigating special educational and medical needs
  • Getting organized and enrolled in EFMP


School-based Military Family Life Counselors are still available to provide services to our military keiki. Reach out to your school's point of contact today for services to help service members, spouses, children and staff.

The Hawaii Department of Education is offering a no-cost hotline and telehealth services for student-related health questions for students and families. The phone number is 1-844-436-3888, and services are available Monday-Friday, 8 a.m.-4 p.m.

Military OneSource, also available via phone at 1-800-342-9647, offers a multitude of resources to include confidential help as well as COVID-19 specific resources such as Top 10 Ways to Practice Resilience Skills During Challenging Times.

USO Hawaii (Website, Facebook) branches to include the Honolulu Airport (Website, Facebook), Joint Base Pearl Harbor-Hickam (Website, Facebook) and Schofield Barracks (Website, Facebook) continue to offer services and programming for service members and their families.

Physical Fitness

The Army Wellness Center is offering “Ask the Health Educator” and health coaching through their Facebook page. Beneficiaries can ask health, nutrition, or fitness related questions.

Many local community fitness instructors are posting workouts online:

Additionally, many commercial gyms are making their premium content free:

Spiritual

U.S. Army Hawaii Religious Support Office's in-person worship services resumed June 14. They are still providing services online throughout the pandemic on their Facebook page.

The Chaplain Family Life Center offers free and confidential telehealth counseling services for individuals, couples, and families through Doxy.me as well as limited in-person counseling sessions on Mondays, Wednesdays, and Fridays. The online system is fully HIPAA-compliant, and enables counseling services in real time, from the comfort of any location. Additional information is located on the U.S. Army Chaplain Family Life Center Facebook page.

To set up an appointment:

  • Call (808) 655-9355 and leave a message.
  • Call (910) 635-32433.