Gate Access

For entry into Fort Shafter, Fort Shafter Flats, Pililaau Army Recreation Center, Schofield Barracks, Tripler Army Medical Center or Wheeler Army Airfield,  individuals must present a Department of Defense Common Access Card, or CAC, or military dependent ID card.

Non-CAC holders are allowed on post if they are escorted by a CAC holder, or may obtain a short term or long term visitor pass. Guests remain under the responsibility of their sponsor at all times.

Children 15 and under do not have to show IDs.

Short-Term Visitors (1 Day Pass)

All visitors (anyone without a military identification card) must have a visitor pass. You will be routed to the closest Vehicle Processing Center for a temporary pass. Vehicle Processing Centers are located at Fort Shafter’s Buckner Gate (for access to either Fort Shafter or Fort Shafter Flats), Schofield Barracks’ Lyman Gate (for access to either Schofield Barracks or Wheeler Army Airfield), and Tripler Army Medical Center’s main gate. The Vehicle Processing Center provides daily passes that expire at midnight on the date of issue, based on need.

In order to obtain a visitor pass, drivers must possess a valid operator's license, vehicle safety inspection, registration and proof of no-fault insurance. Operators of rental vehicles must have the no-fault insurance statement in their agreement or in posession of their personal vehicle insurance card.

Long-Term Visitors (Employees, Residents & Frequent Visitors)

Sponsored guests and commercial businesses must possess and present a guest or Controlled Access Pass to gain entry at gate. Controlled Access Passes are processed by the Visitor Control Center, Bldg. 6508, Leilehua Golf Course. Call (808) 655-1620 for more information.

  • Houseguest, Caregiver or Visitor Controlled Access Pass: To obtain a houseguest, caregiver or visitor Controlled Access Pass, the sponsor and guest (10 years old and above) should visit the Visitor Control Center and fill out a Controlled Access Pass application form. To minimize processing time, sponsors can fill out the application ahead of time. A valid drivers license or state ID and proof of social security number will need to be presented if the pass is needed for longer than 30 days.

    Houseguests residing on post more than 30 days will also need to register at the housing office. In addition, E-6 and below will need a commander's signature on the houseguest form.
  • Agent Card: An Agent Card is issued to a designated agent sponsored by the commissary and/or exchange. After Agent Card holders receive their agent card, they should proceed to the Visitor Control Center with their agent card, driver’s license and proof of social security to obtain a Controlled Access Pass.
  • Contractor/Vendor Controlled Access Pass: To obtain a contractor/vendor Controlled Access Pass, the contracting office representative or military organization must submit a signed and approved contractor registration packet with all substantiating documents to the Visitor Control Center. After the Visitor Control Center has processed the paperwork (typically 1-3 days), contractors and vendors may pick up their passes at the Visitor Control Center. Contractors and vendors must bring a valid driver's license (or state ID if they don’t have a license) and proof of social security number.

Gate Hours

  • Aliamanu Military Reservation (Housing)
    • Front Gate: Open 24 hours/ 7 days a week
    • Back Gate: Open from 5 a.m.-10 p.m./ 7 days a week
    • Valley View Gate: Open from 7-9 a.m., Monday- Friday, exit only
  • Fort Shafter
    • Buckner Gate (front gate): Open 24 hours/ 7 days a week
    • Johnson Gate: Closed
    • Patch Gate (back gate): Gate open from 5 a.m.-9 p.m., Monday-Friday
    • Patton Gate: Closed
  • Fort Shafter Flats
    • Main Gate: Open 24 hours/ 7 days a week
  • Fort DeRussy (Hale Koa)
    • Main Gate: Open 24 hours/ 7 days a week
  • Helemano Military Reservation (Housing)
    • Main Gate: Open 24 hours/ 7 days a week
  • Pililaau Army Recreation Center
    • Main Gate: Gate open 24 hours/ 7 days a week.
  • Red Hill (Housing)
    • Main Gate: Open 24 hours/ 7 days a week
  • Schofield Barracks
    • Lyman Gate (Required gate for all visitors): Open 24 hours/ 7 days a week
    • Foote Gate: Open from 5 a.m.-9 p.m./ 7 days a week
    • Macomb Gate: Open 5 a.m.-1 p.m., Monday-Friday. Closed Saturday, Sunday and holidays. Outbound-only from 4-6 p.m., Monday-Friday
    • McNair Gate: Open 24 hours/ 7 days a week. Inbound-only 5-6:30 a.m. Monday-Friday (except weekends, federal and training holidays)
  • Tripler Army Medical Hospital
    • Main Gate: Open 24 hours/ 7 days a week
  • Wheeler Army Airfield
    • Kunia Gate: Open 24 hours/ 7 days a week
    • Kawamura Gate: Open 5 a.m.-9 p.m./ 7 days a week
    • HECO Gate: When school is operating, open 6:30-8:30 a.m., and noon-3 p.m., Monday-Friday, exit only.
    • Stover Gate: Closed

Denial Waiver

If you have been denied access at a Vehicle Processing Center or the Visitor Control Center based on the regulatory required National Crime Information Center Interstate Identification Index, or NCIC III, check utilized to determine identity vetting, you may request for an access denial waiver by completing the following steps:

  1. Obtain a certified copy of your complete criminal history, including all arrests and convictions, from the appropriate Clerk of the Court. This criminal history must include all matters that were noted in your NCIC III check.
  2.  Obtain a letter of support from your employer. The letter must, at least, indicate that your employer will employ you upon the issuance of a waiver. In cases where you are visiting a government sponsor on post, you must include your sponsor's; full name, rank/status, unit/organization, address for on-post residence or location of visitation, telephone number and dates of visitation.
  3.  Complete U.S. Army Garrison Hawaii's Access Control Denial Waiver Application in its entirety and submit your application packet to your government sponsor who will be responsible for the submission of the waiver application to the Community Compliance Office. You must list all offenses and provide an explanation about why your offenses should not bar you from coming on a U.S. Army Garrison Hawaii installation in the application.
  4.  The government sponsor will review the applicant’s packet for completeness and determine if a waiver is warranted for the applicant before submission to Community Compliance Office.
  5.  The government sponsor must provide a letter of recommendation for the applying applicant. The government sponsor should address the respective offenses and indicate why those offenses should prevent the applicant from being barred from U.S. Army Garrison Hawaii. The government sponsor can scan all the documentation and email to a representative from the Community Compliance Office. Alternatively, the government sponsor can hand deliver the waiver application to the Community Compliance Office, 745 Wright Avenue, Bldg. 107, Room 302A, Wheeler Army Airfield.

Upon satisfaction of the following steps, the Community Compliance Office, will review the applicant’s application. The fitness determination representative will determine based on the information provided whether the applicant fits into one of the following categories:

  1. The applicant is prohibited for life from obtaining a denial waiver for access to U.S. Army Garrison Hawaii;
  2. The applicant has been convicted within 10 years regardless of the offense or violation at the time of submitting a denial waiver is prohibited for 10 years from the date of discharge of their sentence from obtaining a denial waiver;
  3. The applicant has a current arrest warrant in NCIC, regardless of the offense or violation.

If you are not disqualified for one of the above reasons, the reviewing officer will forward the package with a recommendation to the garrison commander for a final decision on your status.

The applicant will be mailed a copy of the garrison commander's decision. If you state on your application, a scanned copy can be emailed to you. It is your responsibility to provide the Community Compliance Office with your current address in the application. If the decision is returned to the Community Compliance Office due to an incorrect address, no further notice will be sent to you and your waiver request will not be processed.

Should your request be denied, an appeal must state new grounds for an appeal, such as missing information, etc., before it will be accepted.

To ensure that your request is complete, please follow these instructions:

Submit the completed application to your government sponsor. The government sponsor will review, complete cover letter recommendation, and hand deliver, fax, or email the following two items to the Community Compliance Office when the packet is completed:

  • the Denial Waiver Application.
  • all supporting documents, including those certified by the Clerk of the Court, for the waiver application

Motorcycle Access

All motorcyclists and moped drivers must have proof of completion of a valid Department of Defense-approved safety course to operate a motorcycle or moped on post. Service members and Department of the Army civilians can request traffic safety classes on the Army Traffic Safety Training Program website  by selecting "View Available Courses," "Pacific" region, and "Hawaii" garrison, and the desired course.

Have questions about motorcycle safety regulations? Check out the Personal Protective Equipment and Motorcycle Inspection checklists, and read the Motorcycle Safety Policy Letter and Annex.

Motorists and vendors with additional questions should contact the Installation Access Office at (808) 656-0247, the Fort Shafter Provost Marshal Office at (808) 438-2230, or the Schofield Barracks Provost Marshal Office at (808) 655-9496.