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Installation Access

Anyone entering a U.S. Army Hawaii installation must have a Department of Defense common access card, or CAC; a uniformed services identification card (to include DoD retiree ID cards and Gold Star Family ID cards); a Visitor Pass; Controlled Access Pass, or RapidGATE Badge.

The purpose of the Visitor Control Program includes verification of a person’s need to access the installation. Non-Department of Defense ID card holders may apply for a Visitor Pass or Controlled Access Pass to enter the installation for valid purposes. Guests remain the responsibility of their sponsor at all times. The sponsor must be 18 years or older and possess a valid Department of Defense ID card.

ALL VISITORS (to include contractors and vendors) must present their full name, date of birth and social security number in order to get a background check. All visitors will provide a valid and original form of ID, to include a federal identification card, state driver’s license, state identification card, or passport which complies with Public Law 109-13 (The REAL ID Act of 2005).

ALL VEHICLES entering U.S. Army Hawaii installations must be registered with the Directorate of Emergency Services. Vehicle registration automatically occurs when applying for any type of visitor pass. Drivers must possess a valid operator's license, vehicle safety inspection, registration, and proof of no-fault insurance. Operators of rental vehicles must have the no-fault insurance statement in their agreement or in possession of their personal vehicle insurance card.

NOTE: The Trusted Traveler program remains suspended by the Department of Defense. All visitors are subject to background check screening, vetting, and searches conducted by Department of Defense Law Enforcement.

Visitor Passes

Types of Visitor Passes

PassAccessProcess
Temporary PassPass valid for 24 hours. Pass holder must be escorted and must enter through installation at Vehicle Processing Center gates only.Apply at a Vehicle Processing Center (VPC). A valid federal or state ID and social security number will need to be presented in order to get a background check.
Short Term PassValid for 2-30 days, issued based upon need. Allows pass holder to come and go on the installation via any gate with a Department of Defense ID-card holding escort or through any VPC when without an escort. Apply at a Vehicle Processing Center (VPC) or the Visitor Control Center. A valid federal or state ID and social security number will need to be presented in order to get a background check.

Please note: House guests staying in on-post family housing for more than six days also need to be registered at the resident's community center.
Controlled Access Pass (Visitors and Guests)Valid between 30 days-1 year for house guests, caregivers, or visitors

The sponsor and guest must apply at the Visitor Control Center and complete a Controlled Access Pass application (see forms section below). A valid federal or state ID and social security number will need to be presented in order to get a background check.

Please note: House guests staying in on-post family housing for more than six days also need to be registered at the resident's community center. In addition, sponsors who are E-6 and below will need a commander's signature on the Controlled Access Pass application form.

Controlled Access Pass (Agent Card)An Agent Card is issued to a designated agent sponsored by the commissary and/or exchange.After Agent Card holders receive their agent card, they should proceed to the Visitor Control Center with their agent card, driver’s license and social security number to obtain a Controlled Access Pass.
Controlled Access Pass (Contractor/Vendor)Long-term contractors that are sponsored by an installation unit or organization.Vendors, contractors, sub-contractors, suppliers and service providers should apply for a Controlled Access Pass with a representative from the sponsoring installation unit or organization at the Visitor Control Center.
Controlled Access Pass (Veteran)Used to access U.S. Army Hawaii installations to include Tripler Army Medical Center to obtain veteran servicesApply the Leilehua Visitor Control Center or the Tripler Vehicle Processing Center with a Veteran Healthcare Identification Card
RapidGATE Badge (Contractor/Vendor)Long-term or frequent contractors and vendors not sponsored by an installation unit or organization are eligible to enroll in the RAPIDGate Program to receive a RapidGATE Badge for expedited installation access.Vendors, contractors, sub-contractors, suppliers and service providers that service U.S. Army Garrison Hawaii facilities may initiate enrollment in the RAPIDGate Program by calling (877) 727-4342.

Visitor Pass Eligibility

Visitor TypeRequirementsEligible Passes
Short-Term Visitor or Guest

Visitor must be sponsored by a unit, organization, service member, or DoD dependent sponsor (must be over 18 years old).

Sponsor must be present with the visitor when applying for a Visitor Pass.

Temporary Pass
Long-Term Visitor or Guest

Unit, Organization, Service Member, or DoD Dependent Sponsor (must be over 18 years old).

Sponsor must be present with the visitor when applying for a Visitor Pass.

Short-Term Pass

Controlled Access Pass

Veteran (without a Uniformed Services ID)

Unit, Organization, or Service Member Sponsor

-OR-

A valid sponsorship memorandum from a USAG-HI organization for accessing on-post services

-AND-

A Veteran Affairs Veteran ID card or federal/state identification card.

Temporary Pass

Short-Term Pass

Controlled Access Pass

Disabled VeteranVeteran Healthcare Identification Card (VA Healthcare Enrollee)Tripler Army Medical Center Controlled Access Pass
Disabled Veteran, Purple Heart Recipient, former POW, or VA Authorized Caregiver

Veteran Healthcare Identification Card (Service Connected)

-OR-

Veteran Affairs Caregiver Memorandum

Controlled Access Pass
Temporary Contractors/VendorMust have an official purpose to gain access to perform a service. Individuals must provide a valid work order/invoice showing the location, date, and responsible party for the service.Temporary Pass
Long-Term Contractors/Vendor sponsored by an installation unit or organizationLong-term contractors or vendors who are sponsored by an installation unit or organization are eligible to apply for a Controlled Access Pass at the Visitor Control Center with a representative from the sponsoring installation unit or organization.Controlled Access Pass
Long-Term or frequent Contractors/Vendors NOT sponsored by an installation unit or organizationLong-term contractors or vendors who are not authorized to receive a Department of Defense Common Access Card and are not sponsored by an installation unit or organization should apply for a RapidGATE Badge.RapidGATE Badge
Delivery (Food, Package, etc.)Must have a valid invoice showing the location, date, and point of contact for the delivery.Temporary Pass

RapidGATE Badge
Transportation (Such as Taxi or Ridesharing Services)Must have a valid invoice or request showing the location, date, and point of contact for the requested fare (if picking up).Temporary Pass

RapidGATE Badge
Law Enforcement OfficerMust have a valid federal, state, or local law enforcement agency credentials with photo and badge. Please check in with the Provost Marshal Office or PMO, immediately after entering the installationNo pass required

 

Vehicle Processing Centers

  • Fort Shafter's Buckner Gate (for access to Aliamanu Military Reservation, Fort Shafter, Fort Shafter Flats or Red Hill)
  • Schofield Barracks' Lyman Gate (for access to Helemano Military Reservation, Schofield Barracks or Wheeler Army Airfield)
  • Tripler Army Medical Center's Main Gate (for access to Tripler Army Medical Center)

 

Visitor Control Centers

  • North Region: Bldg. 6508, Leilehua Golf Course. Open Monday-Friday from 7 a.m.-3 p.m. Call (808) 655-1620 for more information.
  • South Region: Tripler Army Medical Center's Visitor Control Center (building on the right after entering Tripler's main gate by the digital marquee). Open Monday-Friday from 5 a.m.-9 p.m. Call (808) 433-2878 for more information.

 

Gate Hours

  • Aliamanu Military Reservation (Housing)
    • Main Gate: Open 24 hours/ 7 days a week
    • Back Gate: Open from 5 a.m.-10 p.m./ 7 days a week
    • Valley View Gate: Open from 7-9 a.m., Monday- Friday, exit only
  • Fort Shafter
    • Buckner Gate (front gate): Open 24 hours/ 7 days a week
    • Johnson Gate: Closed (open by appointment only for oversized trucks)
    • Patch Gate (back gate): Gate open from 5 a.m.-9 p.m., Monday-Friday
    • Patton Gate: Closed
  • Fort Shafter Flats
    • Main Gate: Open 24 hours/ 7 days a week
  • Fort DeRussy (Hale Koa)
    • Main Gate: Open 24 hours/ 7 days a week
  • Helemano Military Reservation (Housing)
    • Main Gate: Open 24 hours/ 7 days a week
  • Pililaau Army Recreation Center
    • Main Gate: Gate open 24 hours/ 7 days a week.
  • Red Hill (Housing)
    • Main Gate: Open 24 hours/ 7 days a week
  • Schofield Barracks
    • Lyman Gate (Required gate for all visitors): Open 24 hours/ 7 days a week
    • Foote Gate: Open from 5 a.m.-9 p.m./ 7 days a week
    • Funston Gate: Closed
    • Macomb Gate: Open 5 a.m.-1 p.m., Monday-Friday. Closed Saturday, Sunday and holidays. Outbound-only from 4-6 p.m., Monday-Friday
    • McNair Gate: Open 24 hours/ 7 days a week. Inbound-only 5-6:30 a.m. Monday-Friday (except weekends, federal and training holidays)
  • Tripler Army Medical Hospital
    • Main Gate: Open 24 hours/ 7 days a week
  • Wheeler Army Airfield
    • Kunia Gate: Open 24 hours/ 7 days a week
    • Kawamura Gate: Open 5 a.m.-9 p.m./ 7 days a week
    • HECO Gate: When school is in session, open 6:30-8:30 a.m., and noon-3 p.m., Monday-Friday, exit only.
    • Stover Gate: Closed

Denial Waiver

If you have been denied access at a Vehicle Processing Center or the Visitor Control Center based on the regulatory required National Crime Information Center Interstate Identification Index, or NCIC III, check utilized to determine identity vetting, you may request for an access denial waiver by completing the following steps:

  1. Obtain a certified copy of your complete criminal history, including all arrests and convictions, from the appropriate Clerk of the Court. This criminal history must include all matters that were noted in your NCIC III check.
  2.  Obtain a letter of support from your employer. The letter must, at least, indicate that your employer will employ you upon the issuance of a waiver. In cases where you are visiting a government sponsor on post, you must include your sponsor's; full name, rank/status, unit/organization, address for on-post residence or location of visitation, telephone number and dates of visitation.
  3.  Complete U.S. Army Garrison Hawaii's Access Control Denial Waiver Application in its entirety and submit your application packet to your government sponsor who will be responsible for the submission of the waiver application to the Community Compliance Office. You must list all offenses and provide an explanation about why your offenses should not bar you from coming on a U.S. Army Garrison Hawaii installation in the application.
  4.  The government sponsor will review the applicant’s packet for completeness and determine if a waiver is warranted for the applicant before submission to Community Compliance Office.
  5.  The government sponsor must provide a letter of recommendation for the applying applicant. The government sponsor should address the respective offenses and indicate why those offenses should prevent the applicant from being barred from U.S. Army Garrison Hawaii. The government sponsor can scan all the documentation and email to a representative from the Community Compliance Office. Alternatively, the government sponsor can hand deliver the waiver application to the Community Compliance Office, 745 Wright Avenue, Bldg. 107, Room 302A, Wheeler Army Airfield.

Upon satisfaction of the following steps, the Community Compliance Office, will review the applicant’s application. The fitness determination representative will determine based on the information provided whether the applicant fits into one of the following categories:

  1. The applicant is prohibited for life from obtaining a denial waiver for access to U.S. Army Garrison Hawaii;
  2. The applicant has been convicted within 10 years regardless of the offense or violation at the time of submitting a denial waiver is prohibited for 10 years from the date of discharge of their sentence from obtaining a denial waiver;
  3. The applicant has a current arrest warrant in NCIC, regardless of the offense or violation.

If you are not disqualified for one of the above reasons, the reviewing officer will forward the package with a recommendation to the garrison commander for a final decision on your status.

The applicant will be mailed a copy of the garrison commander's decision. If you state on your application, a scanned copy can be emailed to you. It is your responsibility to provide the Community Compliance Office with your current address in the application. If the decision is returned to the Community Compliance Office due to an incorrect address, no further notice will be sent to you and your waiver request will not be processed.

Should your request be denied, an appeal must state new grounds for an appeal, such as missing information, etc., before it will be accepted.

To ensure that your request is complete, please follow these instructions:

Submit the completed application to your government sponsor. The government sponsor will review, complete cover letter recommendation, and hand deliver, fax, or email the following two items to the Community Compliance Office when the packet is completed:

  • the Denial Waiver Application.
  • all supporting documents, including those certified by the Clerk of the Court, for the waiver application

Motorcycle Access

All motorcyclists and moped drivers must have proof of completion of a valid Department of Defense-approved safety course to operate a motorcycle or moped on post. Service members and Department of the Army civilians can request traffic safety classes on the Army Traffic Safety Training Program website  by selecting "View Available Courses," "Pacific" region, and "Hawaii" garrison, and the desired course.

Have questions about motorcycle safety regulations? Check out the Personal Protective Equipment and Motorcycle Inspection checklists, and read the Motorcycle Safety Policy Letter.

Motorists and vendors with additional questions should contact the Installation Access Office at (808) 656-0247, the Fort Shafter Provost Marshal Office at (808) 438-2230, or the Schofield Barracks Provost Marshal Office at (808) 655-9496.

Weapons Registration

All personally-owned firearms must first be registered with Honolulu Police Department in accordance with Hawaii statutes:

  1. Out of state registrants need to take firearm(s) in a case (without ammunition), in person, to the Main Police Station Firearms Unit (801 South Beretania Street, Honolulu, Hawaii)  no later than five calendar days from arrival.  Out of state registrants are encouraged to arrive at the Firearms Unit no later than 3 p.m. The out of state registration process can be lengthy.  If there is a line, they may not be able to accommodate you.  There is no 14-day waiting period for out-of-state registration. You need the following when you register your firearm:
    1.     Firearms Information Form
    2.    Medical Information Waiver
    3.     Mental Health Waiver
    4.     Firearms Application/Questionnaire
    5.     Married couples who would like to have their firearms jointly registered in both names need to also bring the original marriage certificate.
  2. Bring the Honolulu Police Department registration to either Fort Shafter or Schofield Barracks military police station to register on post (do not bring the personally owned firearms) within those same five days.  This is only for individuals who will have weapons kept or brought on post.
  3. Maintain the registration paperwork; you will need it when you depart Hawaii.

 For more information, to schedule an appointment during COVID-19 conditions, or to download forms required, visit http://www.honolulupd.org/information/index.php?page=gunmain