Visitor Information

Installation Access

The Directorate of Emergency Services will provide professional and timely customer service and accurate verification of customer information. To ensure the security and safety of all U.S. Army Garrison Hawaii installations, all non-military affiliated visitors requesting unescorted access must have a valid reason to access the installation and be properly vetted through the National Crime Information Center (NCIC III), Automated Installation Entry (AIE) and ALERTS, in accordance with Department of Defense, Department of Army and U.S. Army Garrison Hawaii access control requirements prior to being issued an installation visitor pass. Guests remain the responsibility of their sponsor at all times. The sponsor must be 18 years or older and possess a valid Department of Defense ID card. 

Anyone entering a U.S. Army Garrison Hawaii installation must have a Department of Defense ID card, (to include Common Access Card (CAC), DoD retiree ID cards, Transportation Workers Identification Card (TWIC) and Gold Star Family ID cards); or a Visitor Pass.  

ALL VISITORS must present their full name, date of birth and social security number in order to obtain a background check. All visitors will provide a valid and original form of ID, to include a federal identification card, state driver’s license, state identification card, or passport which complies with Public Law 109-13 (The REAL ID Act of 2005).

ALL VEHICLES entering U.S. Army Hawaii installations must be registered with the Directorate of Emergency Services. Vehicle registration automatically occurs when applying for any type of visitor pass. Drivers must possess a valid operator's license, vehicle safety inspection, registration, and proof of no-fault insurance. Operators of rental vehicles must have the rental agreement.

Visitor Passes

Vehicle Processing Centers

Visitor Control Centers

Gates

Denial Waiver

If you have been denied access at a Vehicle Processing Center or the Visitor Control Center based on the regulatory required National Crime Information Center Interstate Identification Index, or NCIC III, check utilized to determine identity vetting, you may request for an access denial waiver by completing the following steps:

1. Obtain a certified copy of your complete criminal history, including all arrests and convictions, from the appropriate Clerk of the Court. This criminal history must include all matters that were noted in your NCIC III check.
2.  Obtain a letter of support from your employer. The letter must, at least, indicate that your employer will employ you upon the issuance of a waiver. In cases where you are visiting a government sponsor on post, you must include your sponsor's; full name, rank/status, unit/organization, address for on-post residence or location of visitation, telephone number and dates of visitation.
3.  Complete U.S. Army Garrison Hawaii's Access Control Denial Waiver Application in its entirety and submit your application packet to your government sponsor who will be responsible for the submission of the waiver application to the Community Compliance Office. You must list all offenses and provide an explanation about why your offenses should not bar you from coming on a U.S. Army Garrison Hawaii installation in the application.
4.  The government sponsor will review the applicant’s packet for completeness and determine if a waiver is warranted for the applicant before submission to Community Compliance Office.
5.  The government sponsor must provide a letter of recommendation for the applying applicant. The government sponsor should address the respective offenses and indicate why those offenses should prevent the applicant from being barred from U.S. Army Garrison Hawaii. The government sponsor can scan all the documentation and email to a representative from the Community Compliance Office. Alternatively, the government sponsor can hand deliver the waiver application to the Community Compliance Office, 745 Wright Avenue, Bldg. 107, Room 302A, Wheeler Army Airfield.

Upon satisfaction of the following steps, the Community Compliance Office, will review the applicant’s application. The fitness determination representative will determine based on the information provided whether the applicant fits into one of the following categories:

1. The applicant is prohibited for life from obtaining a denial waiver for access to U.S. Army Garrison Hawaii;
2. The applicant has been convicted within 10 years regardless of the offense or violation at the time of submitting a denial waiver is prohibited for 10 years from the date of discharge of their sentence from obtaining a denial waiver;
3. The applicant has a current arrest warrant in NCIC, regardless of the offense or violation.

If you are not disqualified for one of the above reasons, the reviewing officer will forward the package with a recommendation to the garrison commander for a final decision on your status.

The applicant will be mailed a copy of the garrison commander's decision. If you state on your application, a scanned copy can be emailed to you. It is your responsibility to provide the Community Compliance Office with your current address in the application. If the decision is returned to the Community Compliance Office due to an incorrect address, no further notice will be sent to you and your waiver request will not be processed.

Should your request be denied, an appeal must state new grounds for an appeal, such as missing information, etc., before it will be accepted.

To ensure that your request is complete, please follow these instructions:

Submit the completed application to your government sponsor. The government sponsor will review, complete cover letter recommendation, and hand deliver, fax, or email the following two items to the Community Compliance Office when the packet is completed:

• the Denial Waiver Application.
• all supporting documents, including those certified by the Clerk of the Court, for the waiver application

Motorcycles

Motorcycle Access Card (MAC)

Effective July 1, 2021, all active-duty military personnel assigned to U.S. Army Hawaii are now required to present a valid motorcycle access card along with their ID card to enter any Army installation while riding a motorcycle.

For more information, contact the 25th Infantry Division Safety Office at (808) 787-4363. They're located on Schofield Barracks, Bldg. 2091, across from the Richardson Pool. Cards are issued on Thursday and Fridays from 9 a.m. to 3 p.m.

•  Motorcycle Access Card (MAC) Info Sheet 

For more information, see U.S. Army Hawaii Policy #19 Motorcycle Safety

Weapons

All personally-owned firearms must first be registered with Honolulu Police Department in accordance with Hawaii statutes:

1. Out of state registrants need to take firearm(s) in a case (without ammunition), in person, to the Main Police Station Firearms Unit (801 South Beretania Street, Honolulu, Hawaii)  no later than five calendar days from arrival.  Out of state registrants are encouraged to arrive at the Firearms Unit no later than 3 p.m. The out of state registration process can be lengthy.  If there is a line, they may not be able to accommodate you.  There is no 14-day waiting period for out-of-state registration. You need the following when you register your firearm:
   1.     Firearms Information Form
   2.    Medical Information Waiver
   3.     Mental Health Waiver
   4.     Firearms Application/Questionnaire
   5.     Married couples who would like to have their firearms jointly registered in both names need to also bring the original marriage certificate.
2. Bring the Honolulu Police Department registration to either Fort Shafter or Schofield Barracks military police station to register on post (do not bring the personally owned firearms) within those same five days.  This is only for individuals who will have weapons kept or brought on post.
3. Maintain the registration paperwork; you will need it when you depart Hawaii.

 For more information, to schedule an appointment during COVID-19 conditions, or to download forms required, visit http://www.honolulupd.org/information/index.php?page=gunmain

Vehicle Registration

The Vehicle Registration program launched in January 2021. Units and organizations who are doing mass registrations must turn in their registration sheets by Aug. 2, 2021. Soldiers and civilian employees should check with their personnel section or supervisor to see if they can register their vehicle with their unit/office, or if they need to go in person to one of the Vehicle Registration Offices. Enforcement will begin Dec. 1, 2021.

U.S. Army Hawaii Soldiers, family members and Department of the Army civilians assigned to Army organizations, and anyone living on an Army installation in Hawaii are required to register their privately owned vehicles with the garrison. 

Fort DeRussy, Pililaau Army Recreation Center and Tripler Army Medical Center are excluded from the vehicle registration requirement. 

• Anyone assigned to a unit or office headquartered on Fort DeRussy, Pililaau Army Recreation Center or Tripler Army Medical Center does not need to register their vehicle (unless they fall into another required category, such as living on another Army installation)
• Soldiers or families who live on Tripler do not need to register their vehicles unless they are assigned to an Army unit or office headquartered on another Army installation

Personnel and their families will register their vehicles as a part of in-processing or upon the start of their lease for family housing.

The sponsor, or another adult family member, can register all of the family’s cars at once. Photocopies of the required documents are allowed when registering multiple vehicles. 

In order to register a vehicle, the sponsor or adult family member will need to have:

• Department of Defense ID
• State driver's license
• Hawaii vehicle registration (newly arrived personnel may show proof of another state’s registration if they haven’t registered their vehicle in Hawaii)
• Hawaii safety check
• proof of valid insurance
• Sponsor’s DOD ID number, social security number and unit info (if another adult family member is registering the vehicle)

Vehicles can be registered at:

• The Visitor Control Center at Leilehua Golf Course, open Monday-Friday, 7:30 a.m.-3:30 p.m.
• The Fort Shafter Military Police Station, Bldg. T-118, 512 Palm Cir Dr, open Monday-Friday, 10 a.m.-5 p.m.

See our community calendar for any modifications to the vehicle registration offices' hours of operation.

Soldiers and civilian employees must show proof of disposition for all vehicles registered in their name in order to clear the installation. Disposition includes the bill of lading when shipping a vehicle, proof of sale and Hawaii title transfer paperwork, proof of disposal through a State-approved scrap company, or a memo from the sponsor’s battalion commander (or equivalent) certifying proper vehicle disposal.

Anyone who abandons a vehicle on garrison property may be flagged and charged under the Uniform Code of Military Justice (service members) or federal law (civilians).

Who Must Register

• All Soldiers assigned to a U.S. Army Hawaii unit, or a unit that is headquartered on an Army installation and their family members
• Department of the Army civilian employees who work for a U.S. Army Hawaii unit/organization (except for Fort DeRussy, Pililaau Army Recreation Center and Tripler Army Medical Center)
• Anyone (regardless of military branch or status) living on an Army installation (except for Tripler Army Medical Center) 

Who Does Not Need To Register

• Visitors and vendors: Vehicles are automatically registered when a visitor pass is granted from a vehicle processing center or visitor control center.
• Department of Defense civilian employees who work at a non-Army unit/organization (AAFES, Defense Commissary Agency)
• Soldiers assigned to non-U.S. Army Hawaii units (for example, Indo-Pacific Command on Camp Smith) unless they live on an Army installation (other than Tripler)
• Contractors
• Tripler Army Medical Center employees or residents
• Soldiers and civilian employees who work on Tripler Army Medical Center do not need to register their vehicles unless they live on another Army installation. 
• Soldiers or families who live on Tripler do not need to register their vehicles unless they are assigned to an Army unit or office headquartered on another Army installation
• Community members accessing an installation with a Gold Star, retiree or Veteran Health ID card
• Members of other branches of service (Air Force, Coast Guard, Navy, Marine Corps) and their family members who are visiting or temporarily accessing U.S. Army Hawaii installations (to visit friends, shop at the Commissary, pick up children from a school, see a health care provider). Anyone living on an Army installation (other than Tripler) regardless of military affiliation must register their vehicle. 
• Members of the Army Reserve or National Guard unless they are assigned to a unit that is headquartered on an Army installation (for example, the Hawaii Army National Guard on Wheeler Army Airfield or 196th Infantry Brigade on Fort Shafter Flats)
• Anyone with a rental car

Frequently Asked Questions