Administrative Services Branch

Mission Statement

The Administrative Services Branch is responsible for providing overall support and serving as the principal U.S. Army Garrison Hawaii advisor for:

  • Official Mail & Distribution
  • Soldiers Personal Mail
  • Records Management
  • Printing, Publications, and Forms Management

 

Schofield Barracks Official Mail Distribution Center

Schofield Barracks Mail Services

Official Mail Center

Location: Building 2038 (adjacent to Photo Lab)
Schofield Barracks, HI 96857

  • Phone: (808) 787-1414
  • Operating Days: Monday, Wednesday, Friday
  • Hours of Operation: 0930–1130 (9:30 a.m. – 11:30 a.m.)
  • Closures: Tuesday, Thursday, weekends, and federal holidays

Soldiers Postal Mail Section

Location: Building 258 (Backside of Schofield Barracks USPS Building)

  • Phone: (808) 787-1411
  • Monday Hours: 1000–1130 (10:00 a.m. – 11:30 a.m.)
  • Wednesday & Friday Hours: 0930–1130 (9:30 a.m. – 11:30 a.m.)
  • Closures: Tuesday, Thursday, weekends, and federal holidays
Important Notice: Please call prior to visiting. Due to single-person operations and staffing constraints, facilities may close early without prior notice in the event of emergencies.

Mail Contacts & Inquiries

For inquiries regarding Soldiers, garrison, or tenant unit mail, emailing facility managers is recommended:

Fort Shafter Official Mail

Fort Shafter Mail Services

Official Mail Center

Location: Building T-116
Fort Shafter, HI 96858

  • Phone: (808) 787-1412
  • Operating Days: Monday, Wednesday, Friday
  • Hours of Operation: 1300–1430 (1:00 p.m. – 2:30 p.m.)
  • Closures: Tuesdays, Thursdays, weekends, and federal holidays
Important Notice: This facility operates as a single-person center. Please call ahead to confirm operational availability prior to visiting.

Forms Center

Garrison Forms Center

Facility Information

Location: Building 2038, 391 Mathews Ave.
Schofield Barracks, HI 96857

  • Phone: (808) 787-1441
  • Operating Days: Tuesday – Friday
  • Hours of Operation: 0800–1500 (8:00 a.m. – 3:00 p.m.)
  • POC: Mr. Boyer
Appointment Notice: This facility is a single-person operation. Please call ahead to (808) 787-1441 to schedule an appointment for forms pick-up and to ensure staff availability.

Manager & Editor Support Services

The Forms Center Manager / Command Editor assists garrison personnel and units with:

  • Setting up Publications Accounts
  • Issuing Accountable Forms
  • Issuing Forms and Certificates
  • Coordinating Command Policy Memoranda and Directorate-generated publications for the garrison

Records Management

Records Management

Point of Contact Information

Records Holding Area Status & Policy Notice

Records Holding Area (East Range): Permanently closed per Department of the Army (DA) mandate.

Disposition Guidance: Customers must shred and destroy eligible records in-house in accordance with AR 25-400-2 (ARIMS) standards.

Office of the Freedom of Information Act (FOIA) & Privacy Act (PA)

Freedom of Information Act (FOIA) & Privacy Act (PA) Office

Contact Information

FOIA Submission Requirements

Please Note: FOIA requests will NOT be accepted in person.

FOIA requests are accepted via email or through the U.S. Postal Service at the following address:

Department of the Army
DHR, ATTN: FOIA Officer, ASD
Stop 412
Schofield Barracks, HI 96857