Mission

The Army’s Civilian Human Resource Agency (CHRA) provides the full range of human resources services to support a highly skilled and ready professional civilian workforce that supports national defense.

 

Civilian Human Resources Service Centers replace Civilian Personnel Advisory Centers

In October 2023, the Army's Civilian Human Resource Agency (CHRA) re-organized away from local Civilian Personnel Advisory Centers (CPACs), and moved to command-focused directorates with Civilian Human Resources Service Centers (CHRSCs) tailored to optimize support to each command customer.

The Civilian HR Portal is the fastest and most efficient method for requesting CHRA support and will ensure your request gets to the correct CHR Service Center.  Access the Portal and select ‘Make a Request’ to submit a ticket for help updating things such as your Service Computation Date, Leave, Veterans Preference, Within Grade Increase, Overseas Allowances, or requesting HR Systems Access.

To request Employment Verification, access your Performance Plan, or self-update items such as your Education, Disability Status, Language Information, Training or Certifications/Licenses, please visit MyBiz+.

To view information about Army Civilian Benefits, please visit the Army Benefits Center – Civilian. There you can participate in benefits briefings, request retirement estimates, and make changes to your benefits elections through the Government Retirement Benefits Platform.