The option to select online renewal should now be available to sponsors who login to ID Card Office Online (IDCO) with their CAC.
Website: https://idco.dmdc.osd.mil/idco/
Requirements/Eligibility:
• Sponsor must be a CAC holder and requesting a renewal of an active USID card.
• Sponsor and Cardholder must have email addresses listed in DEERS that they have authorized DoD to use for contacting them.
• Authorization for contact can be made on the IDCO website under "My Profile"
• Sponsor's personnel status must extend at least 30 days in the future from the renewal request date
• Cardholder has a photo saved in DEERS taken in the last 12 years
• Cardholder's mailing address is present in DEERS and is in United States
• USID cards cannot be shipped to PO Boxes