DPW Customer Support

• For regular work orders submit a request via ARMA. 
• DPW Emergency Hotline: DSN 526-0115, CIV 09641-70-526-0115 (After hours and holidays.)
• Appliance Office: EMAIL

• ​Assignment and Termination: DSN 526-4345, CIV 09641-70-526-4345, EMAIL

• Government Leased/Owned: DSN 526-0115, CIV 09641-70-526-0115,  EMAIL

• Private Rental (Off-Post): DSN 526-4346, CIV 09641-70-526-4346,  EMAIL

• Unaccompanied Housing Rose Barracks: DSN 599-4022/4021, CIV 09641-70-599-4022/4021

• Unaccompanied Housing Tower Barracks: DSN 526-4360, CIV 09641-70-526-4360

• Assignment & Termination: DSN 522-8514/15 or 708-8520, CIV 09472-708-8514

• SEQ & BOQ: DSN 522-8509/8510, CIV 09472-708-8509/8510

• Private Rental: DSN 522-8516/17/18/19, CIV 09472-708-8516

• Unaccompanied Personnel Housing (UPH)
  DSN 522-8509/10, CIV 09472-708-8509

Self-Help Stores

The expanded Self-Help Program is designed to use available manpower resources more effectively by encouraging troop units and government housing occupants to conserve utilities, to follow good housekeeping practices, and to perform simple maintenance and repair work (within their capabilities) to supplement the maintenance and repair efforts. No electrical work is authorized except as specified below, i.e. replacing light bulbs, fluorescent tubes, fuses and user preventive maintenance of appliances and kitchen equipment.

Housing: Newcomer & PCS Documents

HOUSING RESIDENT HANDBOOK

HOW-TO VIDEO SERIES

UNDERSTANDING YOUR RESPONSIBILITIES IN GOVERNMENT HOUSING 

UNDERSTANDING ROUTINE VS. EMERGENCY WORK ORDERS 

HOUSING ASSIGNMENT POLICY FOR THE ARMY IN EUROPE: Service members from all service branches on Permanent Change of Station (PCS) orders will be mandatorily assigned to government housing to maintain optimum occupancy.

METER READINGS FOR GOVERNMENT LEASED QUARTERS

GARRISON POLICY: PET OWNERSHIP RESPONSIBILITIES

GARRISON POLICY: PETS IN ARMY LODGING FACILITIES

PROVIDING TEMPORARY LODGING ALLOWANCE IN USEUCOM CAC Access Required

ARMY REGULATION 420-1, ARMY FACILITIES MANAGEMENT

Section 3-16, Paragraph K: Mandatory assignment (foreign areas only). The garrison commander may mandatorily assign adequate housing if necessary to maintain maximum occupancy.

• TEMPORARY LODGING ALLOWANCE (TLA): MILITARY

  The TLA policy is for military personnel and the housing approval process is closely monitored. For more detailed information, please see a housing counselor.

• TEMPORARY QUARTERS AND SUBSISTENCE ALLOWANCE (TQSA): CIVILIAN

• OVERSEAS HOUSING ALLOWANCE (OHA): MILITARY

• LIVING QUARTER ALLOWANCE (LQA): CIVILIAN

Temporary or loaner furnishings are available for up to 90 days incoming and up to 60 days for outgoing personnel on and off post.

On-post housing has installed appliances. All on-post unaccompanied personnel (UPH) units are furnished with bedroom, living room, and dining room furniture, depending on the Service member's rank and building assignment. All UPH residents are issued a refrigerator.

Bona-fide bachelors residing off-post are authorized basic living, dining, and bedroom furnishings for their entire tour.

Appliances and wardrobes are issued to off-post housing residents for the duration of their tour or tour extensions.

Please note: Many off-post German houses are equipped with 220 voltage and may not accommodate U.S. 110v appliances. Some devices can adapt from 110v to 220v. Please check the compatibility of each appliance. A transformers to convert the voltage from 220v to 110v can be purchased.

U.S. appliances that cannot be used will be stored at the owners expense.

IN-PROCESSING

UNACCOMPANIED PERSONNEL

GOVERNMENT OWNED/LEASED HOUSING

PRIVATE RENTAL

OUT-PROCESSING

TEMPORARY LODGING