The Directorate of Human Resources provides the Rock Island Arsenal community with essential human resources support services to enhance the quality of life for those who work, live, and raise families at RIA and the surrounding communities in support of Service Member For Life (SFL).

Frequently Used Resources and Links

Army Benefits Center – Civilian (ABC-C) – Active Civilian Employee Information
Civilian Employee Employment Verification: 1-877-276-9287
Phone: 785-240-2222 or 1-877-276-9287

OPM – Separated (Not Retired) Civilian Employee Employment Verification or 1-800-367-5690

OPM - Retired Civilian and Reporting Death or Spouse Benefits (Civilian) 
1-888-767-6738 or 

National Record Center (St. Louis, MO) – Military/Civilian Records

Military – Contact MWR One Source – 309-782-0829 for Assistance or
NARA - Veterans' Service Records | National Archives

The Directorate of Human Resources is made up of the following divisions and programs:

Military Personnel Division (MPD)

The various agencies within the Military Personnel Division are responsible for providing installation level personnel services to military personnel within RIA, and the Quad Cities area. These far-reaching responsibilities directly impact the lives of many active duty, reserve and National Guard soldiers, their families. Click here to visit the Military Personnel Division page.

Armed Forces Continuing Education Services (ACES)

The Armed Forces Continuing Education Service supports mission readiness and enhance quality of life for RIA by providing and managing responsive and quality educational self-development programs and services. Click here to visit the Armed Forces Continuing Education Services page.

Employee Assistance Program (EAP)

If you are struggling with stress, anxiety, depression, relationship problems, alcohol or drug misuse or other mental health challenges, RIA Employee Assistance Program (EAP) counselors are available to provide free and confidential assessment, short-term counseling, crisis intervention, and follow-up services. EAP services are available to RIA civilian employees and their adult family members, military family members, and RIA civilian and military retirees. 

The RIA EAP is located in Building 56, 1st Floor, Room 104 and is open from 7 a.m. until 4 p.m., Monday through Friday. To schedule an appointment, call 309-782-4357 (HELP).

(After Hours Emergencies, call RIA Dispatch at 309-782-6116)  If you are having thoughts of suicide, call the Suicide Prevention Lifeline at 1-800-273-8255 or dial 911. 

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Armed Forces Substance Abuse Prevention Program (ASAP)

The Armed Forces Substance Abuse Prevention program provides education & early intervention to help commanders, civilian supervisors, and the Arsenal community reduce lifestyle risk factors to increase healthy outcomes. We are committed to understanding our supported units and their missions, anticipating what is needed to sustain mission readiness, and proudly serving as a valued member of the Commander’s battle staff. Click here to visit the Armed Forces Substance Abuse Prevention Program page.

Service Member for Life – Transition Assistance Program (SFL-TAP)

Service Member for Life - Transition Assistance Program's mission is to provide pre-separation counseling, transition and employment assistance services to Active Duty, Guard, and Reserve Soldiers and Airmen, Department of Army Civilians who are considering or preparing to depart the military and all work age family members of each of the above groups. Click here to visit the Service Member for Life/Transition Assistance program page.

* The Directorate of Human Resources does not verify employment for current or former employees.  To verify the employment status of current employees, the employee must request employment verification through MyBiz.

Forms, Policies and Publications
Click here for Forms, policies and Publications
Job seekers
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