Housing Office
Supporting PRFTA service members and their families
Arriving Personnel
Army personnel: All newly assigned Army personnel are welcome to stop by the Camp Parks Army Housing office for an information brief. For useful housing and relocation information, newly arriving service members and families are encouraged to reach out to the Army Housing Office for additional housing resources and information by emailing or calling the respective locations. During the housing information brief, you will be provided with information about renting in the local community and how to apply for on base family housing.
PRFTA
Ms. Melisa Lovely Office 925-875-4690 / Cell 559-549-3727 Email melisa.a.lovely.civ@army.mil
Mr. David Ontiveros Office 925.875.4688 Email david.a.ontiveros2.civ@army.mil
Moffett Field
Mr. Rob Mandrick 757-813-7613 or james.r.mandrick.civ@army.mil
Ms. Maggie Zastowt 469-238-3612 or malgorzata.d.zasztowt.civ@army.mil
Here is what Army Housing Office (AHO) does for service members:
- Educates personnel on their rights under the Service Members Civil Relief Act
- Provides referral resources and maps for local area
- Answer specific questions regarding lease terms
- Mediate tenant/landlord disputes
Area landlords: Landlords interested in listing their properties with the Army Housing Office can send an email with “Request to List for Service Members” in the subject line. This is a great way for landlords to support service members or current service members to rent out their home to other service members.
Lease signing (All Military Service Members personnel): For your protection, we advise that you do not sign a lease until you physically arrive in the local area. If you sign a lease before you arrive and your military orders are delayed or deleted, you may still be legally liable for the rent. Additionally, it is never advisable to sign a lease for a property you have not seen. The Army Housing office can also review your lease, and ensure your rights are protected.
PRFTA Basic Allowance for Housing (BAH) Rates
For an updated list of BAH rates, visit BAH 2024 (insert BAH Link)
Top 10 tips for renting off-post:
- Research your landlord, and read every line of your lease.
- Do a thorough inspection when you move in, take photos and document everything in writing.
- If something breaks and it is not your fault, notify your landlord in writing.
- If you are under the term of a lease, your landlord may not make any changes to the terms of the lease unless you agree in writing. For a month-to-month tenancy, a landlord can make changes with 30 days notice.
- Your landlord cannot enter your property without 48 hours notice (24 hours notice if showing it to new tenants), except in very limited situations.
- Terminate your lease in writing - delivered by certified mail, returned receipt requested or hand delivery. If terminating under the SCRA, include a copy of your orders or a memorandum from your commanding officer verifying your current or future military status.
- When it is time to move out, do a walk-through, take photos and document everything in writing.
- Your landlord has 21 days after your lease ends to refund your security deposit and/or send a written explanation as to why the landlord is keeping any of it.
- You will be responsible for any damages you cause, even if it exceeds the security deposit.
- If you have a dispute with your landlord about damages and the security deposit, you may be able to file an action in small claims court.
Rental Partnership Program
The Rental Partnership Program helps single and married service members and their families find affordable, off-base housing. The intent is to help ease the financial stress of PCS moves and other major transitions by encouraging landlords to provide a 5 percent or more discount on monthly rent, waive security/rent deposits and waive fees for credit checks. Check with the Army Housing Office to see a list participating properties.
Privatized Housing Information:
https://www.thevillageatcampparks.com/
Service Members can also apply directly through this link:
https://www.thevillageatcampparks.com/apply
Army Housing Office Facebook Page:
IHG Army Hotel at Parks
1151 12th Street
Dublin, CA 94568
Hotel direct line for reservations and inquiries: 925-574-1004
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