The Plans, Analysis and Integration Office (PAIO) provides professional strategic and management services which facilitate mission readiness and promotes well-being for all supported elements.
PAIO gathers and analyzes data, tracks the implementation of higher headquarters' policies and programs and oversees the integration of long range plans.
Army Communities of Excellence (ACOE):
The Army Communities of Excellence (ACOE) Program recognizes excellence in installation management. The program, sponsored by the Chief of Staff of the Army and overseen by the Installation Management Command (IMCOM), encourages and rewards installations that optimize their environments and demonstrate a commitment to facility as well as service excellence. With the concept of continuous improvement as a guide to achieving customer service satisfaction, the Army Communities of Excellence program encourages and acknowledges installations’ commitment to excellence.
Army Stationing & Installation Plan (ASIP):
The Army Stationing and Installation Plan (ASIP) is the official Army database for planning populations on Army installations worldwide. ASIP is a baseline for installation planning that provides a consistent look at forces to be supported and visibility of potential planning issues. ASIP data is a basis for Military Construction (MILCON), Installation Status Report (ISR) data collection, and Base Operations (BASOPS) Service requirements. The Army Staff used ASIP as the database of record for installation demographics.
Combine Arms Center Performance and Review (CAC PAR)
USAG POM briefs the status of revelant topics in a data-driven format to the DCG, CAC on a monthly basis.
Common Levels of Support (CLS):
CLS is the enterprise platform by which IMCOM will deliver, track, and report performance measures with a singular focus on achieving the highest levels of readiness and with the greatest efficiency IAW Army Business Strategy, 2017-2021.
Installation Planning Board (IPB):
The Installation Planning Board (IPB) serves as the platform for identifying and providing a common operating picture of installation capabilities and tenant requirements. Implementing a standard IPB approach across installations institutionalizes a mechanism for enhanced communication and decision making at the installation, as well as providing a template for prioritizing local requirements, gauging impact on readiness, and highlighting issues for elevation to Army senior leaders. The Garrison uses IPB results to establish initiatives for the installation’s strategic plan. The IPB exists to disseminate information and show integration of garrison functions, particularly as they relate to the Senior Commander and other installation mission partners. The IPB is not a decision making body. Discussing mission partner concerns and receiving feedback are vital functions. The IPB is a forum where results and concerns are discussed and integrated.
Installation Status Report (ISR):
Installation Status Report (ISR) is an Army Program whose purpose is to support installation readiness reporting and the requirements build process. It is applicable installation-wide and involves other base support service providers such as Army Sustainment Command, MEDCOM and NETCOM. Developed by the Army in 1994, ISR is a way to assess installation level conditions and performance against Army-wide standards. ISR is comprised of three main components: Services (Performance), Services (Cost), and Infrastructure
Interactive Customer Evaluation (ICE):
ICE is an online program that allows customers to submit comment cards via the web for services they receive. Customers are able to request feedback for the comments they make or they can choose to remain anonymous. It allows garrison directorates the opportunity to gauge customer perception of their services. If you wish to leave a comment for the Presidio of Monterey, click here
Lean Six Sigma (LSS):
LSS is a business improvement methodology that maximizes shareholder value by achieving the fastest rate of improvement in customer satisfaction, cost, quality, process speed, and invested capital. Both Lean and Six Sigma have roots in manufacturing. Lean focuses on the speed of a process, or how long it takes to accomplish it, whereas Six Sigma focuses on the quality. When coupled together as Lean Six Sigma, it is a more balanced and efficient approach of improving service quality.
Performance Assessment Review (PAR):
The Garrison Commander (GC) uses the Performance Assessment Review (PAR) tool to assess Common Levels of Support (CLS) Service Support Program (SSP) performance within each Garrison-provided Service. PAR is an enabler for the GC to have discussions with Garrison Directors on the overall performance and execution of Services and SSPs.
Strategic Management System (SMS)
The Strategic Management System (SMS) is a performance management tool available to all Army organizations and components. USAG POM uses it for the PAR, CAC PAR and Strategic Planning.
Strategic Planning (SP):
Strategic Planning determines where an organization is going over the next 5/10/25 years or more and how it is going to get there.