A formal complaint is one that a complainant files in writing and swears to the accuracy of the information. Formal complaints require specific actions, are subject to timelines, and require documentation of the actions taken. An individual files a formal complaint using a DA Form7279 (Equal Opportunity Complaint Form).
The complainant must state the EO basis of the complaint (for example, unlawful discrimination based upon race, color, religion, gender (including gender identity)), national origin, or sexual orientation, and describe the incident(s) in as much detail as possible to assist in the investigative process).
Soldiers have 60 calendar days from the date of the alleged incident in which to file a formal complaint. This time limit is established to set reasonable parameters for the inquiry or investigation and resolution of complaints, to include ensuring the availability of witnesses, accurate recollection of events, and timely remedial action.
The complainant should file his or her complaint with the commander at the lowest echelon of command at which the complainant may be assured of receiving a thorough, expeditious, and unbiased investigation of the allegations.