A water main break is causing all appointments to be cancelled and rescheduled at Tripler Army Medical Center and the VA Spark Matsunaga Ambulatory Clinic, June 27. (Courtesy photo)
VA Pacific Islands Health Care System
News Release
HONOLULU -- Due to a water main break at Tripler Army Medical Center the VA Spark Matsunaga Ambulatory Clinic is cancelling patient appointments today (June 27) until further notice.
Please note that the Tripler Emergency Room is still open. Veterans who need emergency medical services should call 9-1-1 and visit their closest open emergency room until further notice. For non-emergency health-related questions, please call for any VA-related medical needs 1 (800)-214-1306.
The VA has enacted the Pharmacy Disaster Relief Plan for the island of Oahu affected by the water outage at TAMC. Veterans who need an emergency supply of medications will be able to go to any retail pharmacy open to the public, with a written prescription or active VA prescription bottle (not older than 6 months) and have active refills available.
Veterans can receive at least a 30 day supply of medications under this plan. Controlled substances are not included. Veterans must present a valid VA ID Card when requesting medications, and they should also have another form of ID available. This service is planned to conclude on Saturday, June 29, 2019.
Contact the Heritage Health Customer Care Line at 1-866-265-0124, option 1 for billing information. Heritage operating hours during this period are Monday through Friday, 7 a.m. to 9 p.m. CST and Saturday 10 a.m. to 3 p.m. CST. They are closed on Sunday.
- VA employees, please contact your direct supervisor for specific questions related to your work area.
- Updated information will be available on Facebook at https://www.facebook.com/VAPacificIslands and the VA Pacific Islands website at http://www.hawaii.va.gov.