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Veterans may receive care at the VA Pacific Islands Health Care System adjacent Tripler Army Medical Center. (Courtesy photo)

VA Pacific Islands Health Care System
News Release

HONOLULU — Today, Aug. 11, marks the beginning of community health care delivery to our Hawaii Veterans under the U.S. Department of Veterans Affairs (VA) contract awarded to TriWest Healthcare Alliance.

“The new Community Care Network (CCN) for Hawaiian Islands contract awards reflect our ongoing commitment to increasing Veterans access to care,” said VA Secretary Robert L. Willkie, “and were designed based on feedback from Veterans and other stakeholders.”

TriWest Health Care Alliance has been managing VA’s community care network in the area. TriWest transitioned to the new Community Care Network today. VA community providers currently contracted by TriWest will not be automatically enrolled in CCN, so they will be required to sign a new contract with TriWest to continue providing services to Veterans under CCN.

“We are confident it will greatly improve care coordination for Veterans here in our area and improve the timeliness of payments to our local community providers,” said Dr. Kathryn Ryder, acting director, VA Pacific Islands Health Care System.

VA’s new community care network is made up of six regions. Region 4 includes Arizona, California, Colorado, Hawaii, Idaho, Montana, New Mexico, Nevada, Oregon, Texas, Utah and Wyoming.

Guam, American Samoa and Saipan will be covered under Region 6 which will happen at a separate time. VA is deploying this new network in phases to ensure continuity-of-care coordination. Veterans will continue to receive care from their current community providers during the transition.

The new network serves as the direct link between VA and local health care providers, providing an industry-standard contract vehicle for VA to purchase care. TriWest will manage the network and process claims for payment to local providers on behalf of VA.

For more information on VA Care in the Community, visit https://www.va.gov/COMMUNITYCARE/programs/veterans/CCN-Veterans.asp.