AMR/Red Hill Housing Water Response

This page was last updated on 11/30/23, 7:40 AM

I need help with

Water Quality

For water quality related inquiries, please call the operations center at (808) 656-1152 and (808) 656-1887 on weekdays between 8 a.m. and 5 p.m.

Housing Concerns

For routine housing concerns, please contact your community center or the maintenance team for assistance:

Aliamanu Community Center: (808) 275-3850
Red Hill Community Center: (808) 275-3860
Island Palm Communities Maintenance: (808) 457-4075

To elevate housing concerns, please call the Military Housing Services Office at (808) 655-7699 or visit Bldg. 950, 215 Duck Road, on Schofield Barracks, Monday through Friday, 8 a.m. – 4 p.m.

Finance Entitlements

For family member TDY and TLA entitlement inquiries, please visit the Army Military Pay Office (Bldg. 689, next to the commissary on Schofield Barracks) or email USARMY.SCHOFIELD.25-ID.LIST.
TASKFORCEOHANAFINANCE
@ARMY.MIL. Hours of operation: Monday-Thursday, 9 a.m.–3 p.m.; Friday, 12:30–3 p.m.

For service member DTS TDY inquiries, please email the USARPAC G8 Tiger Team at USARPACG8DTSTIGER
TEAM@ARMY.MIL (accepts emails from @army.mil addresses only).

Medical Services

The Red Hill Clinic provides care to active duty service members, their families and community members who may have been impacted by the fuel spill.

Additional information is available in the Medical Screening section.

Long Term
Monitoring Plan

The long term monitoring plan is a comprehensive testing plan that starts within the first 30 days after a zone’s health advisory has been amended by the DOH and includes continued sampling and monitoring over the next 24 months.

Home Test Results

U.S. Army Hawaii performed individual home tests upon the request of residents who reported concerns with their water quality. This testing is independent from and supplementary to the Interagency Drinking Water System Team's flushing and sampling plan, which is available at https://jbphh-safewaters.org/.

Supplementary Home Test Results

ARCHIVAL INFORMATION

Areas That Are Impacted & Evacuation Orders
Bulk Water
Health Advisories & Return Home
Helpful Documents
JBPHH Water Updates
Red Hill Information (Historical)
Resident Resource Guide
System Test Results
Town Halls

Areas that are Impacted & Evacuation Orders

The commanding general of U.S. Army Pacific issued an evacuation authorization Dec. 9 (memo, addendum, Addendum II) for Army Housing residents and Army personnel living in affected areas. As of March 18, 2022, all zones have been cleared and evacuation orders are no longer in effect. Termination memos for each zone and Department of Health water advisory amendments are available in the drop downs below.

~~Aliamanu Military Reservation~~ (terminated March 11, 2022)
~~Camp Smith~~ (terminated March 3, 2022)
~~Catlin Park~~ (terminated March 11, 2022)
~~Doris Miller~~ (terminated March 11, 2022)
~~Earhart Village~~ (terminated March 18, 2022)
~~Ford Island~~ (terminated March 1, 2022)
~~Halawa~~ (terminated March 3, 2022)
~~Hale Alii~~ (terminated March 18, 2022)
~~Hale Moku~~ (terminated March 1, 2022)
~~Hale Na Koa~~ (terminated March 13, 2022)
~~Halsey Terrace~~ (terminated March 11, 2022)
~~Hokulani~~ (terminated March 1, 2022)
~~Hospital Point~~ (terminated March 18, 2022)
~~Iroquois Point~~ (terminated March 13, 2022)
~~Makalapa~~ (terminated March 8, 2022)
~~Maloelap~~ (terminated March 11, 2022)
~~Manana~~ (terminated March 8, 2022)
~~McGrew Point~~ (terminated March 3, 2022)
~~Moanalua Terrace~~ (terminated March 11, 2022)
~~Officer Field~~ (terminated March 13, 2022)
~~Onizuka Village~~ (terminated March 13, 2022)
~~Pearl City Peninsula~~ (terminated Feb. 24, 2022)
~~Radford Terrace~~ (terminated March 11, 2022)
~~Red Hill~~ (terminated Feb. 15, 2022)
~~Submarine Base~~ (terminated March 18, 2022)

Aliamanu Military Reservation, March 11, 2022 (Department of Health Advisory Amendment (H1), Department of Health Advisory Amendment (H2 and H3), U.S. Army Pacific Termination of Evacuation Orders)
Camp Smith, March 3, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Catlin Park, March 11, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Doris Miller, March 11, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Earhart Village, March 18, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Ford Island, March 1, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Halawa, March 3, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Hale Alii, March 18, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Hale Moku, March 1, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Hale Na Koa, March 13, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Halsey Terrace, March 11, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Hokulani, March 1, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Hopsital Point, March 18, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Iroquois Point, March 13, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Maloelap, March 11, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Makalapa, March 8, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Manana, March 8, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
McGrew Point, March 3, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Moanalua Terrace, March 11, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Officer Field, March 13, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Onizuka Village, March 13, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Pearl City Peninsula, Feb. 24, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Radford Terrace, March 11, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Red Hill, Feb. 15, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)
Submarine Base, March 18, 2022 (Department of Health Advisory Amendment, U.S. Army Pacific Termination of Evacuation Orders)

BULK Water

(Bulk water is no longer available for pick up)

Exceptional Family Member Program

EFMP families needing assistance should call (808) 787-4227.

Financial Entitlements

For family member TDY and TLA settlement inquiries, please visit the Army Military Pay Office (Bldg. 689, next to the commissary on Schofield Barracks), or email usarmy.schofield.25-id.list.taskforceohanafinance@army.mil. Hours of operation: Monday through Thursday, 9 a.m.-3 p.m.; Friday, 12:30-3 p.m.

For service member DTS TDY settlement inquiries, please email the USARPAC G8 Tiger Team at usarpacg8dtstigerteam@army.mil. (*Only receives emails from @army.mil and @mail.mil email addresses.)

Health Advisories

Families returned home once the Hawaii Department of Health amended its health advisories and declared the drinking water safe for all household uses.

The Department of Health LIFTED ITS WATER ADVISORY for Red Hill residents Feb. 14, 2022.

The Department of Health LIFTED ITS WATER ADVISORY for some Aliamanu Military Reservation areas (Zone H1) March 3, 2022.

The Department of Health LIFTED ITS WATER ADVISORY for the rest of Aliamanu Military Reservation (Zones H2 and H3) March 11, 2022.

Health Registry

Red Hill Public Health Information Webpage

DHA-PH Red Hill Health Info- Defense Centers for Public Health - Aberdeen

Helpful Documents

Home Test Results

Below are results of specific tests performed by U.S. Army Hawaii upon the request of residents who reported concerns to Task Force Ohana. To protect the privacy of our residents, the exact addresses have been removed from the results. Street names and the date of the test are included.

Homes are tested for volatile organic contaminants, total petroleum hydrocarbons and total organic carbons. This testing is independent from and supplementary to the Interagency Drinking Water System Team's flushing and sampling plan, which is available at https://jbphh-safewaters.org/.

If you live on Aliamanu Military Reservation or Red Hill and would like your home's water tested, please call the Task Force Ohana hotline at (808) 656-1152 and (808) 656-1887.

Medical Screening

The Red Hill Clinic provides care to active duty service members and other beneficiaries experiencing symptoms they believe may be related to the Red Hill fuel spill, between Nov. 20, 2021-March 18, 2022.

The clinic also provides care to those community members who may have been exposed to the Red Hill fuel spill and meet the requirements of the recent Department of Defense decision to extend care to civilians who may have been impacted by the fuel spill.

If you have additional medical questions relating to the potable water incident or you have since left Hawaii, please contact your primary care physician or call the Tricare Nurse Advice Line at 1-800-874-2273.

In the event of an emergency, go to the nearest emergency room.

Personal Property Claims

All claims need to be filed online by going to https://www.jagcnet.army.mil/
pclaims, logging on with a common access card or DS Logon (username and password).

Flyer: Army Claims (Note: in person filing is no longer available)

Questions should be directed to the Center for Personnel Claims Support Customer Service, (502) 626-3000, or usarmy.knox.hqda-otjag.mbx.cpcs@army.mil.

Other Branch Info:

Red Hill Information

Resident Resource Guide

The Department of Defense acknowledges that contamination of the Navy water distribution system has been extremely stressful and disruptive to your lives, and caused concern about the safety of you and your family. Your leadership remains committed to the safety and well-being of every individual and family impacted. We are responsible for and completely committed to ensuring we have and preserve safe drinking water throughout the Navy water distribution system.

This Oahu Military Water Response Resident Resources Guide is intended to provide a range of information to address the majority of concerns. However, it is not comprehensive and is based on the best and most current information that we have available. As new information becomes available, we will provide updates on the digital
platforms listed in this guide. Additionally, we will continue to collect and respond to Frequently Asked Questions and post these updates online.

Thank you in advance for your patience and understanding as we work through this difficult challenge together.

Test Results

Drinking Water Data Released for Aliamanu Military Reservation (Zone H2, H3): The Interagency Drinking Water System Team (IDWST) released post home and non-residential building flushing data for Makalapa (Zone E1) and Aliamanu Military Reservation (Zones H2, H3) on the https://jbphh-safewaters.org website today, March 7, 2022.
- H2: Aliamanu Military Reservation
- H3: Aliamanu Military Reservation
Aliamanu Military Reservation (Zone H2) Drinking Water Data Package Submitted to Hawaii Department of Health: The Interagency Drinking Water System Team (IDWST) submitted test results and other operational information for Aliamanu Military Reservation (Zone H2) to the Hawaii Department of Health (DOH) for final review March 4, 2022.
- Media Release
Aliamanu Military Reservation (Zone H3) Drinking Water Data Packages Submitted to Hawaii Department of Health: The Interagency Drinking Water System Team (IDWST) submitted test results and other operational information for Makalapa (Zone E1) and Aliamanu Military Reservation (Zone H3) to the Hawaii Department of Health (DOH) for final review March 3, 2022.
- Media Release
Home Flushing Drinking Water Data Released for Red Hill Housing (Zone I1): Post home and building flushing drinking water sampling data from the U.S. Navy and the Hawaii Department of Health (DOH) have been validated by the Interagency Drinking Water System Team (IDWST) for Red Hill Housing (Zone I1). The IDWST is releasing the data today, Feb. 9, 2022 (updated Feb. 10, 2022).
- Summary Lab Results
- Complete Lab Results
Testing Results Released for Five Water System Zones: The U.S. Navy released initial system flushing data validated by the Interagency Drinking Water System Team (IDWST) for Hawaii Air National Guard, Sub Base, and Aliamanu Military Reservation (Zones D4, C1, H1, H2, and H3) Feb. 7, 2022. Aliamanu Military Reservation results are below.
- H1: Aliamanu Military Reservation
  - Summary Lab Results
  - Complete Lab Results
- H2: Aliamanu Military Reservation
  - Summary Lab Results
  - Complete Lab Results
- H3: Aliamanu Military Reservation
  - Summary Lab Results
  - Complete Lab Results
Red Hill Housing (Zone I1) Testing Results Submitted to Hawaii Department of Health: The U.S. Navy, in coordination with the Interagency Drinking Water System Team (IDWST have completed their review of and validated distribution system and residential/building testing results for Red Hill Housing (Zone I1). Per the IDWST’s approved process, those results were submitted to DOH for final review on Feb. 4. Validated testing results for Zone I1 will be also posted on the Navy’s website within the next few days.
- Media Release
Initial Red Hill Flush: The U.S. Navy released initial system flushing data validated by the Interagency Drinking Water System Team (IDWST) for Red Hill Housing (Zone I1) Jan. 26, 2022.
- Summary of Lab Results
- Full Lab Results

Additional results are available on the Navy's webpage.

Town Halls

Upcoming Town Halls

Joint Base Pearl Harbor-Hickam holds daily updates.

Past Town Halls
Below are links to videos from previously-held town halls. Links to Joint Base Pearl Harbor-Hickam town halls are available at https://www.cpf.navy.mil/JBPHH-Water-Updates/#town-halls.

12/1/2021: AMR & Red Hill Town Hall
12/3/2021: AMR & Red Hill Town Hall
12/10/2021: AMR/Red Hill Town Hall - Part 1, Part 2 (Slides, Entitlements Brochure)
12/13/2021: Alohilani Resort Waikiki Beach Town Hall (5 p.m.)
12/13/2021: Hilton Hawaiian Village Town Hall (7 p.m.)
1/6: AMR & Red Hill Town Hall
1/24: AMR & Red Hill Town Hall
2/3: AMR & Red Hill Town Hall

AMR/Red Hill Housing Water Response

I need help with

Water Quality

Housing Concerns

Finance Entitlements

Medical Services

Long Term Monitoring Plan

Home Test Results

SERVICES

ARCHIVAL INFORMATION

Areas that are Impacted & Evacuation Orders

&#9660 Impacted Areas

&#9660 Evacuation Order Terminations

BULK Water

Exceptional Family Member Program

Financial Entitlements

Health Advisories

Health Registry

Helpful Documents

Home Test Results

Medical Screening

Personal Property Claims

Red Hill Information

Resident Resource Guide

Test Results

Town Halls

Long Term
Monitoring Plan