U.S. Army Garrison Hawaii's Visual Information Center operates two Department of Army Photo Labs and TV2. TV2 provides audio and video support for garrison and unit events, and units can check out equipment. All requests (for audio visual support or equipment check out) must be submitted using the Visual Information Ordering Site . The first time you use the system, you will have to register using your Common Access Card.

Photo Labs

Department of the Army photo labs provide support for official photos, command photos and passport photos for official travel only.


Fort Shafter Photo Lab
Building 220, Suite 10
248 Yokota Street
Main Office: (808) 438-7532
Open Monday-Friday, 6:30 a.m.-11:30 a.m., and noon-3 p.m.
Closed all federal holidays

Schofield Barracks Photo Lab
Building 2038, Suite 17
391 Matthews Avenue
Main Office: (808) 655-1905
Open Monday-Friday, 7 a.m.-11:30 a.m., and noon-3:30 p.m.
Closed all federal holidays

Preparing for an Official Photo

Scheduling Official Photos

Soldiers and civilians needing official photos must schedule an appointment at the Visual Information Ordering Site Visual Information Ordering Site ✪. Do not call the local offices to schedule an appointment; staff will be unable to assist.

Because the site requires a Common Access Card to log in, family members needing photos for official passports will need to have the service member or civilian employee schedule the appointment.