The DPW Service Order Desk accepts requests for Army-owned facilities on Fort Bliss property except Army Family Housing and household appliances repairs. For EMERGENCIES, PLEASE CALL 915-642-5477.

PRIORITY DEFINITIONS:

P1 – Emergency. Contractor has 24 hours to mitigate the repair.

P2 – Urgent. Order may take up to 7 days to complete the repair.

P3 – Routine. Order may take up to 30 days to complete the repair.

ARMY MAINTENANCE APPLICATION (ArMA) is a web-based application to allow DPW’s customer to submit requests for maintenance and repairs or review order status without calling the Service Order Desk. ArMA can be accessed at https://maintenance.army.mil.

Download Service Order Information HERE.

SERVICE ORDER DESK Contracting Officer’s Representatives (CORs): Any concerns with the service order requests, please contact the COR's at (915) 568-6771 or (915) 568-6973.

BBC: If you live in the Balfour Beatty Residential Communities and need to submit a service request, please call (915) 564-0459 or visit www.fortblissfamilyhomes.com