CMR package pickup is going paperless!

USAG Stuttgart Community Mail Rooms (CMRs) are preparing to introduce an automated system that will provide email notifications of arrived packages and eliminate the need for paper slips in mailboxes.

This process is based on ID card scans and accurate contact information, and anyone with authorization to pick up packages or be notified of their arrival must be registered in the database. If you have not already done so, please speak with your CMR staff to confirm the accuracy of your contact information and to ensure that any family members with notification/pickup privileges are properly accounted for.

APO & CMR Hours of Operation

Holiday Season Saturday Hours

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In addition to normal Monday through Friday hours, the customer service window at all Community Mail Rooms will be open from 11 a.m. to 3 p.m. on the following Saturdays:

November 19 and 26

December 3, 10, and 17*

January 7

*Hours on Dec. 17 start one hour earlier, with service from 10 a.m. to 3 p.m.

Army Post Offices at Kelley Barracks, Panzer Kaserne, and Patch Barracks will be open on the following Saturdays from 11 a.m. to 3 p.m.:

November 19 and 26

December 3, 10, and 17

Normal Operating Hours

Army Post Offices (APOs) are for sending outbound mail.

Community Mail Rooms (CMRs) are where incoming mail is picked up. Listed CMR hours refer to package pickup only — access to mailboxes is 24/7.

All APOs and CMRs are closed on U.S. federal holidays.

There is no change to operations due to local German or training holidays.

Kelley Army Post Office (APO) - Bldg 3312

  • Wednesday and Friday 10 a.m. to 4 p.m.
  • Phone: 314-596-2848 or 09641-70-596-2848

Kelley Community Mail Room (CMR) - Bldg 3312

  • Monday-Friday, 11:30 a.m. to 1 p.m. and 3 p.m. to 5:30 p.m.
  • Phone: 314-596-2330 or 09641-70-596-2330

Panzer Army Post Office (APO) - Bldg 2915

  • Monday and Wednesday 10 a.m. to 4 p.m.
  • Phone: 314-596-2563 or 09641-70-596-2563

Panzer Community Mail Room (CMR) - Bldg 2953

  • Monday - Friday 11:30 a.m. – 1 p.m. & 3 – 5:30 p.m.
  • Phone: 314-596-2566 or 09641-70-596-2566

Patch Army Post Office (APO) - Bldg 2325

  • Tuesday and Thursday 10 a.m. to 4 p.m.
  • Phone: 314-596-7226 or 09641-70-596-7226

Patch Community Mail Room (CMR) - Bldg 2325

  • Monday - Friday 11:30 a.m. – 1 p.m. & 3 – 5:30 p.m.
  • Phone: 314-596-4078 or 09641-70-596-4078

Robinson Army Post Office (APO) - (Bldg 169)

  • Tuesday and Thursday 1 p.m. to 3:30 p.m.
  • Phone: 314-420-7932 or 0711-819-7932

Robinson Community Mail Room (CMR) - (Bldg 196)

  • Monday - Friday 2 p.m. to 5:30 p.m.
  • Phone: 314-420-7323 or 0711-819-7323

Newcomers

The Army Post Office (APO) and Community Mail Room (CMR) are two separate services. APOs are for sending mail and CMRs are for receiving mail. On Patch, Kelley, and Robinson these services are located in the same building. On Panzer, they are not.

To open a Community Mail Room (CMR) receptacle (mailbox) requires a copy of orders and a DoD ID card. A CMR box can be assigned either on the installation you work or live.

  • All customers must show a DoD ID card to send or receive mail.
  • All installations have blue USPS mailboxes for regular, stamped, letter mail.
  • A US Forever stamp can be used to mail an item to a German address, if you use your CMR address as the return address.

Postal Services Provided

  • Personal Mail
  • Official Mail
  • Postage Sales
  • Money Orders
  • Stamps
  • Retiree Mail (limited to 16 ounces or less)

Postal Customs Forms Required

- USPS Click N Ship instructions

- Customs Mailing Form Instructions

  • All items being mailed out that contain anything other than paper require a customs form, regardless of destination.
  • All Customs Forms must be completed online and printed before being presented to the Finance Clerk for mailing.
  • Customs Forms can be prepared at the USPS website (1. Click on International; 2. Create Customs Form; 3. Customs Form Creation Tool) **The only exception is a Pre-paid return Item which for the time being we will accept a handwritten one.
  • The USPS Click and Ship service is the best way to prepare your items for mailing and will be given priority in line.
  • The Mail Rooms have printers at all locations which can be linked to by downloading the HP Smart APP. Save your customs form to your smart device and print them out at the Post Office.