Click here to be redirected to the Army Family Web Portal, Issue Management System.  Once you log in, please complete the form with as much detail as possible and click "submit".  

Here are some tips that will help to make your issue understandable

  • Be specific. You do not have to include great detail, but the more detail you provide the better we can address your issue.
  • It is not mandatory that you include your name or email address. However, sometimes we may need additional information or clarification and may need to contact the individual submitting the issue. We are only able to do this if you provide that information to us. A first name and email address would be sufficient.
  • Make suggestions for improvements. Your suggestions will help to clarify your issue.
  • All issues are considered. However, it may take time for the results of your issue to be seen. You may always follow up on an issue through Army Community Service.

List only one issue per form and please include your recommendation for a solution.

Programs and Changes that were made because of any issues submitted to the Army Family Action Plan (AFTB):

- Minimum Standards for Army Childcare

- Installation Volunteer Coordinators

- Dental & Vision Insurance for Federal Employees

- Increased SGLI from $50k to $400k

- Increased Military Annual Leave Carryover

- Expanded EFMP Respite Care

- Montgomery GI Bill Benefits to Dependents

- Medical Entitlements for College Age Dependents

- Operations Security Training for Family Members

- Military Thrift Savings Plan (TSP)

- School Liaison Officers (SLOs)

- Fort Carson Dog Park

- Fort Carson Post Shuttle