The mission of ACS is to facilitate the commander's ability to provide comprehensive, standardized and responsive services that support Soldiers, DoD civilians, and families. Programs that fall under Army Community Service include, but are not limited to Army Emergency Relief (AER), Army Family Action Plan (AFAP), Army Family Team Building (AFTB), Army Volunteer Corps Coordinator (AVCC), Deployment and Mobilization, Employment Readiness. Information and Referral, the Exceptional Family Member Program (EFMP), Family Advocacy Program (FAP), Financial Readiness, New Parent Support Programs (NPSP), Relocation Readiness Program and the Soldier and Family Assistance Center (SFAC).
Check out the Better Opportunities for Single Service Members (BOSS) program and get involved with volunteer opportunities, travel and recreational events.
CENTRAL PROCESSING FACILITY
Soldiers must contact their Central Processing Facility as soon as they receive orders and after they make flight arrangements. Also, Soldiers must obtain a Personnel Action Center (PAC) slip from their S-1. These are prerequisites to pick up clearing papers up to 12 working days prior to departure.
Before arriving to Germany, U.S. personnel must have a valid stateside driver's license. The driving age is 18 and above in most European countries. People under age 18, even if they have a U.S. driver's license, are not allowed to drive in Germany without an exception to policy.
The Housing Division of the Directorate of Public Works provides homes to Soldiers, U.S. civilians, and family members living on and off post. The Army Housing Online User Services website above can currently only be accessed on a computer that is connected to a .mil environment.
The ID Card Section at the Central Processing Facility at Katterbach Kaserne, part of the Directorate of Human Resources, helps newcomers gain their Common Access Card identifications (CAC). Services include CAC issuance and update, DEERS enrollment of newborns and updates, Family member DoD ID card issuance, Dependency determination applications and Member-of-household applications.
The mission of the Military Personnel Division in Ansbach is to provide the high quality, timely and accurate military personnel service to our units, tenant organizations, Soldiers and their family members assigned to the U.S. Army Garrison Ansbach footprint by providing quality customer service in the areas of reassignment processing, to include deletions, deferments and family travel, administrative service support and personnel actions.
There are two USPS offices at USAG Ansbach, one at Katterbach Kaserne and one at Storck Barracks. At Katterbach Kaserne the Community Mail Room (CMR) and USPS Office are separate. The CMR and USPS Office at Storck Barracks are combined and considered a Postal Service Center (PSC). There are no USPS Offices at Shipton Kaserne or Barton Barracks.
Sexual Assault and Sexual Harassment are incompatible with the Army Values and the Warrior Ethos. The Army's Sexual Harassment/Assault Response and Prevention program, known as SHARP, exists so the Army can prevent sexual harassment and assaults before they occur and to eliminate sexual assaults and harassment by creating a climate of respect and dignity throughout the Army family.
The Soldier for Life – Transition Assistance Program's mission is to provide pre-separation counseling, transition and employment assistance services to Active Duty, Guard, and Reserve Soldiers DoD civilians who are considering or preparing to depart the military. The program is part of the Army’s Transition Soldier Life Cycle , incorporating transition assistance throughout a Soldier’s career and consists of three phases: Initial Phase (0-1 year), Service Phase (1 year+) and the Transition Phase (as early as 24 month retirees, 18 months others, but no later than 12-24 months prior to transition).
The Total Army Sponsorship Program provides trained and available sponsors with the information and referral resources needed during times of transition. Sponsorship supports readiness by mitigating stress while enhancing unit cohesion, resilience and esprit de corps.