Provide Fort Rucker and all tenants with world class sustaining base, common user, information technology services of automation, telecommunications, and information assurance. Provision, operate, and defend the Rucker portion of the LandWarNet through integrated network operations.
To be an organization of information technology excellence, committed to customers, a partner with, and a primary force in supporting Fort Rucker's Warfighters and their mission.
The Fort Rucker Network Enterprise Center currently has three divisions, each committed to excellence in providing their services.
Business Operations Division is the "backbone support" for all Fort Rucker NEC information technology business processes, financial and personnel resource requirements, as well as providing service level agreements logistics support assisting the directorate in meeting and exceeding customer service expectations.
- Service contracts operations
- Service contracts management
- Service level agreements
- Reimbursable services
- Business operations and transformation
Data and Networking Services
The Data and Networking Services Division is responsible for managing, maintaining, monitoring and improving the Fort Rucker network. The division extends network services across the entirety of Fort Rucker to include the cantonment area, airfields and other outlying areas. The division performs Tier 2 and 3 troubleshooting, performance analysis, installation and maintenance, and design/architecture for future implementations and upgrades. It is the responsibility of this area to provide a high level of availability and a quality service across the network to all Fort Rucker customers, including all servers, workstations, printers, and the like.
- Data Communications
- Server and storage
- Desktop support
- Network architecture
- NIPR/SIPR Access
Telecommunications and Plans Services
The Telecommunications and Plans Services Division provides official telephone, radio spectrum management, non-tactical radio and transmission systems services for all authorized Fort Rucker organizations, both on and off post. Specific telephony services include; for-official-use commercial- and government-owned local and long haul telecommunications, all telephones with 255 and 104 prefixes, and all government-owned outside cables and telecommunications facilities.
- Engineering and planning
- I3A Architecture
- Special Projects
- New construction and renovation
- Telecommunication services
- Telephone/voice communications