Directorate of Human Resources (DHR)

The Directorate of Human Resources provides the Fort Hamilton community with essential human resources support services to enhance the quality of life for those who work, live, and raise families at Fort Hamilton and the surrounding communities in support of Soldier For Life (SFL). The Directorate of Human Resources is made up of the following divisions and programs:

Army Substance Abuse Program

The Army Substance Abuse Program (ASAP) mission is to strengthen the overall fitness and effectiveness of the Army's workforce. ASAP enhances the combat readiness of Soldiers by providing guidance and leadership on all non-clinical alcohol and other drug policy issues; developing, establishing, administering,and evaluating non-clinical alcohol and other drug (AOD) abuse prevention,education, and training programs; overseeing the Military, Drug-Free Workplace.

More information can be found here

DEERS/ID Card Office

Welcome and thank you for choosing the USAG Fort Hamilton DEERS/ID Card Section. In our attempt to serve you as quickly as possible and eliminate long lines our hours of operations are by appointment only. To schedule an appointment please call (718) 630-4557, or visit

UPDATE _ As of Dec 18, 2023 

ID Card Section Advisory -

Please be advised that there will be NO Walk in ID services provided on the following dates:

Thursday 21 Dec & 28 Dec, 2023.

Normal walk-in operations will continue on 4 Jan 2024.

Thank you all for your support and hope you have a great day!

For ID Card questions contact Tel - 718-630-4559/4557


US Army Garrison Fort Hamilton ID card section (bldg. 114, N, first floor) will be taking walk in Guests every Thursday from 1315-1600 HRS (1:15pm-4:00pm)- Limited to the first 15 Guest to include family members. It will be on a First come First Serve basis.

Monday-Wednesday and Friday will remain via appointment only, made through DEERS portal.

Please sign the login sheet upon arrival in the ID card section to secure your spot.

Thank you for additional information contact the ID card section at 718-630-4557

More information can be found here

Mail and Distribution Center

Provides Official Mail and Distribution services to all of Fort Hamilton, ensuring the best possible service in Records Management programs to strengthen and support the entire community for Active Duty, National Guard, Reservist, Retiree's, Civilians and family members.

Mail Pick-up Requirements:

Official mail should only be processed in the Official Mail and Distribution Center, questions regarding official mail should be directed to the OMDC at (718) 630-4237. Mail Handler Training is available to all tenant units upon request. All Incoming and Outgoing mail will be picked up or dropped off to the mail room daily between the hours of 2:00 p.m. - 4:30 p.m.

Leadership must ensure that organization mail is transported by government vehicle only, POVs are not authorized to transport official mail. Mail clerks and mail orderlies may be held liable for any loss caused by their failure to transport or handle mail properly.

Mail must be safeguarded and secured at all times.

Other services provided:

  • Records Management
  • ARIMS User guide and Managing Electronic Records
  • Forms and Regulation guidance
  • ARIMS FAQ's and training to mission partners upon request
  • Forms & Regulations
  • AR 25-59 Office Symbols
  • AR 200-400-2 Army Records Information Management System- ARIMS
  • DA Pam 25-403 Guide to Record keeping in the Army.
  • Paperwork Reduction Act of 1980

If you have any questions pertaining to official mail and distribution, records management or forms and publications please do not hesitate to contact our office.

Retirement Service Office

Provides information and services on benefits and entitlements to active-duty Soldiers and families preparing for retirement and provide courteous quality service regarding retirement benefits and entitlements to all retired personnel and their family members.

Fort Hamilton Retirement Services Email:

Workforce Development

Workforce Development Programs/Projects/Initiatives include:

  • Orientation for New Employees(ONE)
  • Leadership Development: Supervisor and Manager Training
  • Individual Development Plans/ARMY Career Tracker
  • Civilian Education System (CES)
  • IMCOM Training Opportunities: Senior Enterprise Talent Management (SETM); Enterprise Talent Management (ETM) Programs; Emerging Enterprise Leaders (EEL) Program; Army Congressional Fellows Program (ACFP); Presidential Management Fellows Program (PMF).
  • Fort Hamilton University
  • Strategic Human Capital Plan/Talent Management